Sir Speedy

Sir Speedy is the place for printing. I inherited using then when I started my job two years ago. They made my transition to a new job so easy and smooth because we had so many print jobs (that for lack of knowing about) were often last minute and Sir Speedy always made sure they were done and on time. One time I was actually waiting for jury duty at the court house and stressed because I was away from the office and they were calling and emailing me to keep everything going while I was out of the office.
The prices are great… I always anticipate a higher bill than I get. I know take all of my print needs professional and personal to Sir Speedy. Everyone there is fabulous but especially Orlando!

Owner/​manager was rude, condescending and more than happy to insert snide remarks wherever he could. The printing issue, and relevant charges, were not the fault of either of us, however, his response to the situation, and how he talked to me without any regard, was unprofessional to say the least. I would never return.

The day before my wedding, I was tasked with printing our ceremony programs. After picking up the paper we needed from Paper Source, I called Sir Speedy to see if they could handle the printing. An hour later, the programs were printed, ready to go, and looked great.
Most impressive, however, was the service that the Sir Speedy staff provided. Two very helpful, considerate, and personable guys handled the project professionally and with humor. You can tell they take pride in their work and enjoy doing it. As an added bonus, their rate was very reasonable.
Overall, my experience was flawless; I really enjoyed being in the store and look forward to returning to Sir Speedy soon.

I live in LA but am performing in Chicago soon and needed to print posters for the venue to come pick up. NOT ONLY did they have the whole order ready within MINUTES of me uploading it, but they were the nicest guys I’ve ever talked to on the phone– personable, kind, helpful, funny, and professional.
Guys, it’s true what they say about LA. It is a heartless and merciless jungle, and printing anything is an hours-​long shitshow here. If these fellows and this business could just come here, it could change life as we know it. Please. Help. I’m dead inside.
VIVA CHICAGO VIVA SIR SPEEDY!

I mailed Sir Speedy my pdf file with simple instructions (print on card stock and cut into thirds). They mailed back a couple of days later that the order was ready to pick up. It was THAT simple, the print job was perfect and the cutting uniform.

Today was my first time at a Sir Speedy and the guys here were awesome. I was in and out in 10 min with high quality prints.
I sent them a PDF in advance and they helped me choose paper stock, printed out a sample for my review and then we ran the small production run.
If you’re prepared and get them the files ahead of time and in the right format, I’m sure they’ll do a great job for you too.

Called Sir Speedy to get a quote on printing 5×7 black and white glossy flyers. Liked the cost, so I emailed them the info and stated again in my email I wanted the flyers to be on glossy paper. Well, when I arrived my flyers were on regular copy paper. I told him I specifically said GLOSSY on the phone and in my email. He then goes to the back of the shop and I am literally waiting for about 10 minutes waiting for him to return to tell me what is going on or how long this is going to take. Well, eventually someone came out, so I asked him how much longer will I have to wait as I was in a hurry. He tells me a couple more minutes. The guy then comes out with my flyers and then informs me it will cost me an extra $ 5 since it is on glossy paper! You would think he would have least not have charged me the extra $ 5 considering they screwed up my order and I had to wait 10 minutes. Very poor customer service and next time I will just go to Minuteman press down the street!

I want to like them, I really do. They did a great job printing some invitations for me, BUT that was after hounding them for updates every single day when they said they would be done tomorrow. Apparently tomorrow means a week to them and they don’t know how to inform people of that. To top that off, why have an online site to upload files to request quotes if they don’t actually answer them? Their printing is great… IF you can get them to take your order and if you aren’t on a time crunch.

I have been a customer for probably a decade now. George and all the guys there are very professional and always willing to go that extra mile. As the name implies, they are very fast. Their printing skills go way beyond «just another quick print store». Their technology and printing equipment is equal to the big printing companies, but with that all important one on one customer service. Obviously I highly recommend this Company.

Overall a great print shop. Friendly staff, fair prices and quick turnaround times.
I follow up on an email request or request sent in via their website with a phone call if I haven’t heard back within an hour or so. I also call before I head over to make sure my job is ready.
I’ve used this place for a plethora of print jobs and most have turned out perfect.
The only slightly negative experience is that 1 job got printed and cut larger than I requested, even though I specified the size in the email request. I ended up trimming ½″ off every side and coming almost too close to the type. I would have had them correct the job, but didn’t realized they were the wrong size until 3 days later when I got the envelopes in. By then it was the weekend and I needed the invites to go out on Monday morning. This is the only reason I didn’t give them 5 stars.

Kind of lame that you’re not open on the weekends. Really? Are you closed on President’s day too?
I hate the bus. But I took 2 — yes, I even transferred. Only to get there on a Saturday afternoon and be faced with a closed sign. I initially scolded myself for not checking first that you weren’t open on the weekend, but I’m sorry this is 2012 and you’re a printing shop. Not a bank.

George, the owner can be intimidating and can appear rude to some folks. Their ink is good quality. However when I asked if their cutting machine was accurate, he mockingly laughed at me and told me it was «VERY accurate». However when I received my invitations, many of them were not cut correctly and I had to buy more paper to have it corrected.
Printing service is great. However if you want something cut, go somewhere else!

I had a time-​sensitive situation where I had to have a 28×24 poster printed and didn’t want to leave this project in the hands of amateurs at that place that starts with K. George and company stepped up to the plate and were able to take my massive PNG file and create the printed poster in less than an hour at an affordable price. You guys absolutely rock!

To say that my experience with Sir Speedy was a let down would be an understatement. To say that the name Sir Speedy is ironic would be an even bigger understatement. I’ve never felt as if Unilocal needed a 0 star option until I sat down to write this review.
I worked with George whose customer service skills are about as solid as the cab drivers in Chicago. We were getting envelopes printed for our wedding invites and needed the job done quickly. After having our envelopes for over a week (during which time George lied to my fiancé on a daily basis telling her that they would be ready tomorrow) he contacted us to tell us that the document we sent him was formatted incorrectly. I then had to spend around 4 – 5 hrs reformatting the document and didn’t get our envelopes back until 4 days later. I wrote to George and told him that we were disappointed in the service that we were receiving and never got a response. Any time I got him on the phone he gave me one word answers and made no attempt to resolve our issues blaming everything on a 3^rd party service that does their printing for them. Eventually I told him that I refuse to pay full price and he caved. Do not go to this place if u can avoid it.

I have used Sir Speedy for about 12 or 13 years, and have always been very happy with the work they have done for me, as well as the price.
It’s no nonsense printing, without frills and fluff, but the job gets done,
and it gets done well. Just because no one there wants to «be your best friend» doesn’t mean they deserve this ridiculously destructive criticism.
When I want printing done, I’m not looking for pals, I’m looking for a good job…

Awful customer service. Just trying to have a conversation on the phone was miserable. I agree with other people’s comments — they are SO rude. I was shocked by how I was spoken to and how little interest they seemed to have in helping me. AVOID unless you enjoy being treated rudely with no regard.

We use this Sir S for all of the printing for 2 restaurants.
We are 2 blocks from a Fedex/Kinko’s store but drive the extra 2 miles to get to Sir S.
I don’t review too often, but thought i should help balance out the negative review.
If you need a smooth talking customer service rep to hold your hand and tell you how cute your ideas are, then call somewhere else. Here you talk to a real printer/​designer who actually gives you useful information,

Without asking they dropped everything they were doing to talk to me. Unlike kinkos who will leave you standing clueless, they took all the work off my hands. Made my copies for me and even cut them without asking (which would normally take me 1 – 2 on my own!)
AND THEY ARE HALF THE PRICE!
GOLD, GOLD, GOLD!!!

The guy on the phone was a complete jerk! Picks up with a random
«hello» as if I was calling my grandmother. He was totally rude and acted as if helping someone was the last thing he wanted to do. I never even went there because I thought I would get reprimanded.

this is so nerdy of me to review a print shop, but, that just goes to show how much i adore sir speedy.
i have a lot of peculiar printing needs for my job and i won’t go anywhere but here. copies, banners, things mounted on foamcore… this is your spot. george and ethan & orlando are wonderful and amazing and patient.
their prices are INSANELY cheaper than kinkos (which i will now refer to as «ickos»). and they’re so damn speedy. it’s not just the name.