Millennium Knickerbocker Hotel

My wedding reception was at the Millennium Knickerbocker Hotel and around 150 of our guests stayed at the hotel for the weekend. The staff was unbelievably accommodating and friendly. Its prime location, gorgeous rooms, and history were a hit! We send our thanks to the staff for everything they did for us and our guests to make the event a huge success.

I was very underwhelmed by this hotel stay. First of all, in this area there seem to be comparable options for the price. The room was much smaller than it looks online, and if you want to spend any time in the room there are very few amenities and tv stations. The shower seemed nice but leaked quite a bit. Our bathroom floor was soaked after a short shower. There was also an up-​charge for wifi. We stayed at another hotel in Chicago on our trip and the entire experience was much nicer.
Finally…I happened to leave my eyeglasses in the room, which was my own fault. It was difficult to get in touch with housekeeping but once I did get in contact someone went back to the room and found them deep in a chair, which I appreciated. BUT it cost 20 dollars to have them shipped and I am still waiting for them over 2 weeks later. Who knows if they will ever show up.
Needless to say, I will not be staying here again and will not recommend it to any of my friends.

When we called down for our eating utensils and no one ever called us back. Then at 3am and 7am when our neighbors drunk loud and one forgot his keys which he was yelling to the other drunk one… then proceeded to knock on the wrong door OUR DOOR! Loud and hard we called the front desk to report it AND SHE TELLS US WE HAVE NOT HAD ANYONE COMPLAING! UGHHH THAT’S WHY WE ARE CALLING WE ARE THE COMPLAINING INDIVIDUAL WE ARE THE DOOR THEY ARE AT KNOCKING WE ARE THE ONES TRYING TO SLEEP. furthermore even the people next to us crack there door and we’re like are you guys ok what was going on was he drunk. At the same time we said so muh for a vacation sleep in. later around 9am the next day when we were walking out the friend at least said hey I am so sorry for my friend is there anything we can do I was like yeh call downstairs tell them they don’t believe us. NEEDLESS TO SAY I’M SLEEPY AND TIRED AND NEED A VACATION FROM MY VACATION… I feel like why did we pay for that last day… lady told us she would definitely have the manager credit back something still have not heard anything from her or her manager about the credit.

With all the hype… not impressed. Location is good, but it stops there. Got the best service from the bell hop. The front desk is not helpful or hardly even around. The rooms are dark. The sheets are hard and feel like you’re sleeping in paper. Also, I know this shouldn’t matter, but tv channels are extremely limited. Was pouring rain a full day here and we had nothing to watch! Also, no free wifi! Seems that should be a common staple in any hotel, especially if you are staying more than one night.
Will not be returning.

Very noisy hotel — very difficult to sleep there.
The furniture was old (and not in a classic, antique way) and unappealing.
Not many television stations, no DVD player, on demand rentals were about $ 17 for a new release.
Valet parking was $ 67 a day.
Staff was unhelpful with the one request we had.
I would recommend staying at the Congress Hotel — cheaper with more amenities, better access to parks and museums, better shopping, more reasonably-​priced dining, and much cheaper to park.

Spent a weekend here. Lots of issues with the elevators. They are small, hold about six people, and one of three was out all weekend. Ended up walking up six flights about three times due to the line at the elevator. Room was small and stuffy.
Great location and the bar is good. But, I can only give it three stars.

We booked through Jetsetter and I am always a little nervous about how we will be treated. We arrived late due to flight delays, but once we arrived our room was upgraded to a complimentary Suite. Sweet! We had coffee in our room, with the usual lack of creamer, but they have a wonderful walk up coffee bar with Umbria coffee and a few pastries. The Concierge, Sheryl was extremely helpful and recommended 3 great breakfast spots. We tried 2 of them: Le Pain Quotidian (the Daily Bread) and Tempo. She also booked our Architectural boat tour host by the Architectural Foundation. The bar in the lobby was also fun with good drinks and a great jazz band on Friday night. The bellman were always at the front door to assist you. The housekeeper had lots of extra coffee and creamer for us. We had a very comfortable stay! The Knickerbocker is centrally located for walking to the Miracle Mile!

Well guys. let’s just say this is a no frills hotel.
While it is a great location and the arcitecture may be amazing considering the building is dated circa1927. I was not impressed one bit.
Normally when staying in Chicago I am a regular at the Drake. no comparison at all. Small lobby bar with a tv on a stand. Our mini suite was half the size of the Drakes standard room. Elevators were problematic during our stay and the bed was a spring fest. Horrible! I layed in bed the first night wishing I could run across the street. Two stars being given are for the location otherwise I’d be angry. I paid for frill and got zilch.
Valet is 28 a day which is norm but the cars are parked at the Hancock building so it a minimum of 15 to 20 minutes to get your car. just plain generic. I will continue to stay at the Drake!

This hotel was perfect for our stay and exceeded all of our expectation. Beautiful old hotel charm, reasonably priced, perfect location, comfy beds, lovely rain showers, coffee in the lobby, great service– everything we wanted and more. We all loved staying here.

Had higher expectations for this hotel because of fair reviews and a good deal on kayak, but boy were we disappointed.
The service here is terrible, the front desk wasn’t helpful with restaurant recs, and worse yet the food here at the in house restaurant was atrocious (poor quality, from an outside company, made the whole group sick). No room service either. The whole fifth floor (where we stayed) smells overpoweringly of carpet deodorizing powder masking a bad odor, and the halls are very dimly lit.
PROS: Good location and shower is about all this place has going for it…
So unfortunate we are terminating our reservation of 3 nights and finding a better place to stay. Don’t stay here!

This review is for a junior suite.
When we arrived here there was a problem with our room. It seemed double booked. The staff fixed that fast enough and gave us another (upgraded) room. So we really didn’t have anything to complain about there. The staff was always friendly and we never really needed to wait long for help if we had questions or wanted service. The bed was incredibly comfy, the rooms were clean, and the bathroom was great. The tv was of somewhat poor quality and the hotel has no free wifi, with free wifi everywhere downtown, this really is kind of backwards, but it didn’t bother me much.

We stayed here on a recent house hunting trip to Chicago. I like this hotel. It’s vintage, and right in the heart of things, but also quiet and well taken care of. The staff was great and the room was clean. We had some drinks in the bar downstairs and they did a good job at a reasonable price. We did not partake of the breakfast in the hotel restaurant, but it sure smelled good. And their coffee was great. Walking distance to all the downtown shops and restaurants, as well as a short walk to the Red Line L train. You could do much worse!

We liked our stay here.
Kind of a drop off from the 4 seasons we stayed at, but a nice hotel for the money.
Business center sucks and the printer is from the 90’s. Really slow movement of the computer systems which I imagine is purposeful since they charge you by the minute.
Staff was friendly, and the room was clean. Didn’t like the computer screen going on in the morning waking me up. Shower was really nice although in our room the waterfall head wasn’t centered so we had to shower up against the wall (note to hotel, room 1228).

What an elegant name for a very common hotel. You’d think they location and price would spur them to upgrade their Holiday Inn like décor, but apparently not.
My flight got in about an hour and a half before check in but I was made to wait until right at check in to be able to do so. SO rude. NOT a way to get my loyalty. I was even booked for five nights, you’d think they’d have cleaned up a little faster.
Got to my ‘king suite’ and realized it was the smallest room I’ve ever been in. Fortunately the FABULOUS bell hop convinced them to give me a bigger room (thank you thank you!) and they did. It wasn’t a vast improvement, but at least now there was room for me AND my suitcases (I’m only mildly exaggerating).
Got in the room and looked around and found there was no bathtub. That irks me to no end. I can’t luxuriate in a cold marble shower. I was unhappy as heck. Ugh! Worst pet peeve!
The main staff here (front desk, concierge) are cold and unwelcoming. My favorite people to deal with were the amazing bell hop and the guys in the front of the hotel. They were so kind and nice. Makes you wonder why they don’t have the better jobs since the ones who have them clearly aren’t aware of how to treat guests.
While the location is supremely optimal I would never stay here again, no thank you.
Pros: really nice valet and bell hops, excellent location
Cons: everything else

Unilocalers never lie! I read reviews about this place before staying there, and most of them were spot on! First, the rooms aren’t very big, but they are clean. The AC in the rooms is extremely loud… so loud in fact, that every time it turned on, my sister and I turned it off! The elevators are small, but it’s an old hotel, and it was never really an issue. Paul, the tour guide that does the tour of the hotel was great. Very informative. And yes, the martini’s in the lobby will put you on your behind! hahaha. The concierge has a list of things to do in the area. Valet is expensive, but the valet guys were a joy. The ballroom in the hotel is gorgeous! We even got a glance at the secret door and path Al Capone and his pals used to sneak out of the speakeasy when the cops were coming! Pretty cool place with a ton of history. If you’re there, I suggest the tour, but be patient, Paul is a talker!

Came here for business, so thankfully it wasn’t my money being used on this place. My company booked six rooms with the Millennium Knickerbocker, but upon arrival five of us were transferred to the neighboring Westin hotel with the only explanation of «there’s been an incident» at the hotel. What does that mean?
Anyway, I was not one of the fortunate folks to be relocated. My company books through Egencia (a business travel website) and I requested that my room be away from ice machines and elevators. As one can imagine, it was disappointing to discover that my room was located right next to the elevator on the 10^th floor. Did they not get the memo? Why didn’t they let me know that my request could not be accommodated?
Everything was good (the room was clean and spacious), until I had to take a shower later that evening. I stood as a nudie patootie for over 10 minutes with the shower temperature on «HOT» waiting for hot water. After 10 minutes, I settled for a lukewarm shower.
Overall, the hotel was very nice. It’s clean and absolutely gorgeous inside. However, it was a little inconvenient to be separated from the rest of my traveling group, there’s no free WiFi or business center to print out a boarding ticket without paying, and not even a free bottled water in the room. (My coworkers at the Westin got a free bottle of Dasani water.)
Next time I visit Chicago on my dollar, I’ll explore other options.

The hotel is pretty nice from the outside and the lobby is pretty as well but i would say the room feels a bit gloomy and the outside window view is nothing since i got the corner room for double bed.
The hotel price is consider expensive for a room like that, i pay usd260 on weekday and for weekend price list is usd354 though i got one night complimentary from opening amex card singapore airline. I will not come back to this hotel anymore i guess if i need to pay myself. There are still some other hotel with the same or even lower charge than this hotel but with a better or nice room like hyatt and hotel rush
I give 3 star rating just for complimentary for one night free from amex
I have a weird experience as well, for a gold membership, i should entitle of free wifi that confirmed with a letter from the hotel but they tried to charge me on the second day of my stay with explanation with explanation it is only applicable for participating hotels even though they waived it in the end

Renovation and better service is exactly what this place needs.
My first night was horrible and if it were not for the front desk team allowing me to switch rooms it may have been a two or one star review.
Both rooms were just below average for the location. Air ventilation was horrible, it was like they hadn’t turned off the heat from the winter months. Night 1 we were placed directly across from the elevator which was more than enough noise for one night, and for booking right through the hotel website I expected a little more. Second room was in a better location but had stains on the carpet.
Overall this was a poor experience and I won’t be returning.

I was looking for a hotel in the River North/​Gold Coast area that was *somewhat* reasonably priced, at least in comparison to other hotels in the area. I used the «Name Your Own Price» feature on Priceline for a Saturday night in March. I think I paid about $ 150 for the room.
Checking in was an easy, quick process, and the employee who helped us was friendly. We didn’t need much else during our stay. As usual, the doormen were always ready to hail a taxi for us.
Taxis really don’t need to be hailed. Since the Drake is right across the street, and you’re in the middle of a very busy area, taxis are already ready and waiting.
Parking is expensive here! Do your research. To use Millennium Knickerbocker’s valet parking, it costs $ 67/​night. There is a lot across the street for $ 40. I went a step further and reserved a spot through Spot Hero for $ 26 at a valet garage on Walton — only one block away.
The room was a good size, the beds were comfortable, and there was lots of counter space in the bathroom. i could have laid out my entire cosmetics bag and still had space. The showers were amazing as well.
Being so close to Lake Shore Drive, this was the perfect location for us to get to River North for dinner and then later head to a bar in Uptown. I would definitely stay here again and would highly recommend it to tourists.

I can easily recommend this hotel to anyone who wants to stay in Chicago. Although it’s a few blocks from the Loop and the CTA, a dozen bus routes pass nearby and it’s ground zero for cabs, day or night.
It’s also ground zero for tourists, and if you’re in town to do Magnificent Mile, deep dish pizza, etc, you could hardly do better than this place. They run excellent specials and you can get a room here at a deep discount on certain nights.
The rooms are comparatively small, but why would you spend time in your room when there’s so much to see and do outside?