Mezza Mediterranean Grill

Love the Shepard’s salad — would love it more if it had pita chips in it.

How can the location in the Illinois Center be SO much better? The service is so inconsistent and you have to watch them make your salad or they will make a mistake. At least half the time they have to remake my order here (never happens at Illinois center!). My salad today was bland and not fresh — I was too hungry to care.
I need to stop coming here. Just wish it wasn’t the only half healthy option near my office.

Got a salad that I thought looked good but it was SO expensive and after I had it in front of me I realized I paid $ 10 for old lettuce, green peppers, tomatoes, and a few pieces of chicken. A salad at Naf Naf is cheaper and SO much better!
Nothing really tasted fresh and the flavors were pretty bland. Would have much rather gone somewhere else for lunch but it was the only place without a line (wonder why). Won’t be back.

Decent place. Falafel is pretty good. Freshly make and fry it. I love Mediterranean. So this is one of easy location wise during your shopping at Nordstrom.

The lentil soup was good but my friend ordered the chicken schwarma and it came with no sauce and was dry. And only half a piece of pita bread.

I love Mediterranean food, but if you’re looking for a quick bite, head south down Michigan Avenue to Naf Naf Grill. The options are more plentiful, the food much tastier, and the portions more generous.
Mezza is expensive — $ 11 for a fairly small plate of food with limited side options. I always leave feeling underwhelmed with my lunch and a bit ripped off.

This location was inside of the Nordstrom food court. Knowing this, I was not expecting incredible customer service; rather a fast, dining experience. That it was I received.
I ordered the Mediterranean salad sans cucumbers with extra feta and grilled chicken. The salad was assembled quickly and was such a large portion. I ordered iced tap water and it came with a side of pita bread. For $ 9 I got a lot of salad. I finished it all and was stuffed. The flavors were spectacular! Fresh ingredients and the chicken was spiced perfectly and still juicy.
I really enjoyed being able to have such quality food offered in a fast food environment.

I stopped by during lunch time last week for a salad. The ingredients seemed fresh, but the chicken and hummus were both kind of bland. Given the price, it was a decent option, but no where that I would rush back to try again. I had no problems with the service and was able to order & pay in a quick and painless few minutes.

I really, really, really enjoy the steak wraps here but it completely depends on who makes your food. I’ve had it made perfectly. ample amount of steak, contents spread out evenly. and I’ve had it poorly. There’s a particular girl that works there that if i see her, I will go elsewhere. She doesn’t care if the wraps are ripped and always gives off a «I don’t care» attitude that clearly shows in the food. When I get her, my wraps are ripped, there’s barely any meat, condiments are on one side if she remembers to put what I ask on at all.
Like i said. when it’s good, it’s good… and that steak wrap is one of my favorite river north lunches. but when it’s bad. it’s crap.

Didn’t even get to eat there. They were cleaning up and closing before 3pm. Very disappointing when looking for gluten free options… No offer to make anything either!

i went to Mezza today and ordered a chicken shwarma plate and chose curly fries as my side. there were only a few people in line before me and one person after me.
the line went fast enough, but when i got up to the register, the cashier told me my total and i paid. my shwarma plate was ready, it just needed the side of curly fries.
so as the cashier is turning around to get my fries, some dude who was wearing a «Habanero Grill» shirt (apparently he works there at the food court i assume) and bumps the line and tells the cashier he needs a large curly fries to go. so the cashier completely ignores the fact that i need my fries (i am on lunch from work) and i am the current person in line, and takes the rest of the curly fries and gives them (for free, no charge) to this Habanero grill guy. Seriously!!!
i am currently super annoyed. now i am standing there waiting for several minutes for another batch of curly fries to be made. no apologies or explanations, although he was friendly otherwise.
I’m not happy, Mezza and I’m going to boycott you for a while now, as are my coworkers who I just told this story to.

I thought shawarma is supposed to come off of a spit. Mine didn’t, it came out of a warming box so who knows how it was actually cooked. And I’m pretty sure it was dark meat. God help you if you get behind someone who spends 5 minutes discussing the toppings on their wrap like I did. I think something is lost with Middle Eastern food when it goes corporate and multi location. I’m going to stick with the small indy joints.

Something’s always off here. The falafel is over cooked, too dry or salty. The rice is crunchy and dry. The meat or chicken is dry or grisly. Every time I’m here, something is off, and I can’t figure out why. Perhaps the employees should strive to be more consistent: Mondays are bad meat day. Tuesdays are bad falafel day. Wednesdays are nasty rice day, and so on.

The girl that helped me was not in a good mood and bitchy, sorry if your job sucks. I got a steak bowl, the rice was hard and steak was like rubber. I threw half of it out. No thanks.

I went to Mezza not expecting it to be in a mall food court. So strike one for me, but thankfully it was just for a quick lunch. They had very good wraps, and the meat and vegetables in the wrap were very tasty. I have to say it was quick, good, and Gluten Free. So I will definitely return if I’m in the area shopping.

Very good, healthy food. Bizarrely bad service.
The food is good and very high in fiber as long as you don’t deliberately pick fat things. Great option for somebody who wants to lose or maintain weight.
The service is mind-​bogglingly bad. The people working there are extremely difficult to understand, as though they’re going out of their way to speak gibberish. When you ask them what they said, they do what most people do and say the exact same thing with no modification, which doesn’t help much.
They’re also really bad at following instructions and adding the things that you ask for them to add, as though they just don’t know how to handle requests for the standard toppings and add-​ons. This applies to more than one of the people who regularly work there.
It’s fortunate that the food is so good and that it’s one of the few really healthy options around here for people who count calories and fiber.

Split a wheat pita wrap and the Shepherd salad with my mom. The salad was amazing. It had cheese, dates, lots of greens, avocado, nuts, cabbage, corn and tomato (dressing on the side). Everything was very tasty!
The falafel wrap was good, too, and the tahini/​tahina sauce was good and very chunky. FYI it has yogurt in it so if you are lactose intolerant or vegan, don’t get that. Overall, it was a lot of great food for a reasonable price. The location is great and there are other great fast food places in that same food court as well.

Pleasantly surprised. I mean it’s in a food court, expectations weren’t super high.
I had a Shepard’s salad with chicken. The dates and goat cheese made the salad for me, YUM. The salad comes with a pita, which may have been one of the best pita’s I have ever had. It was warm, and really light. Tasty, would def go back.

I’m a big fan of the spicy chicken pita sandwiches, they’re huge, tasty and full of veggies. The shepard’s salad is also tasty, goat cheese, dates, avocado, YUM. For some dumb reason today, I decided to get a falafal wrap. It was disgusting. The falafals were kind of raw tasting and the wheat wrap tasted like wood flavored cardboard.
Well at least I now know what I can and cannot get here.

Reasonably healthy, fast and tasty selections in a food court on the Mag Mile? Believe it.
After shopping myself hungry on a bustling Saturday on the Magnificent Mile, I consulted my trusty Unilocal app for some direction. Mezza came up and it took me a second to figure out it’s located in The Shops at North Bridge mall’s food court, but once I found it, I was smitten.
Why?
Deep selection of Mediterranean favorites such as falafel/​hummus/​wraps.
Inexpensive yet substantial portions.
No wait!
My chicken shawarma wrap was made-​to-​order while I watched and it really hit the spot. It’s great to know that a place like Mezza exists among the typical fast food options when shopping in a tourist area!