Lakeview Downtown OMS + Med Spa

Dr. Patel must be a bit of a Jekyll and Hyde. I see all these lovely reviews, but that wasn’t my experience. In fact, my interaction with him was pretty awful and similar to Kim G’s.
Like Kim, if I could give zero stars, I would. I was sent to Dr. Patel straight from my dentist’s office, as I had a cracked tooth that required extraction. I didn’t have much of a choice on where to go, as I was in a great deal of pain and didn’t have time to research options.
My dentist spoke with Dr. Patel’s office to arrange for them to fit me in immediately. I was sent to their office in the loop, which was near my dentist. No place to park, so I valeted for $ 18, only to find out that the loop office was closed that day and I needed to go to Lakeview. They never bothered to mention that to my dentist.
When I finally arrived, I was pretty frazzled. Dr. Patel raced me through a «consultation» (in quotes because it lasted no more than 5 minutes) and tried to start treating me without explaining the procedures or reviewing my options (sedation, local anesthesia, what insurance would actually pay, risks and complications). Without a discussion or my permission, he used general anesthesia — something I would never have agreed to given the opportunity. This tooth was nearly out of my mouth already and the preparation he was doing for an implant didn’t require anything more than local. I believe he chose GA because I was upset and he didn’t want to deal with me (I started crying when he tried to treat me without talking to me first).
Like Kim G., I woke up in a strange, curtained room (no door), totally disoriented, which was creepy. They knew I had my car and wouldn’t be able to drive it after having GA, but that didn’t stop them from making that decision for me.
There was some crappy bedside manner but much more importantly, totally unethical behavior. I was distressed for days, aware that I remembered nothing of the hour or more I was under GA and realizing that I’d been given no choice.
Given that you don’t know if you’ll see Jekyll or Hyde, I recommend avoiding Patel.

Came here to have a wisdom tooth removed. Dr Patel and his team were all very professional. The surgery went very smoothly. I paid cash and the fee was in line with expectations.
I would definitely recommend.

I set up an appointment via ZocDoc, got confirmed, and showed up this morning for extraction of a very seriously messed up wisdom tooth. I showed up at 11 and was out of there sans awful wisdom tooth by maaaaybe 11:30. At latest. I couldn’t believe how fast he worked — my last wisdom tooth was not nearly as bad as this one and took about 40 minutes to be removed. I think they worked for maybe 2 minutes on this one. I don’t really get why people bother with general anesthesia when the removal is over before you even think it has really begun. I had no pain with just local anesthesia, and am currently feeling pretty darn good compared to the last time.
I also suspect they worked a bit with my seriously limited budget — a fact for which I’m extremely grateful. I will absolutely be back as soon as possible to finish my wisdom tooth saga once and for all.
Blah blah blah office is pretty and the receptionists are very efficient and super nice. But I don’t really even care about that. I’m just happy my hot mess of a tooth is no longer inside my head.
Dr. Patel is a freakin’ pro.

Dr. Kam Patel performed my wisdom tooth surgery about 7 months ago, I waited to write this review so I could report any complications over the course of my healing process, and I am happy to say I had none! He advised local anesthesia for the procedure because I was removing all 4 and one was deeply impacted. I was out the whole time, and when I woke up one of the assistants escorted me to a private recovery area. It was a small room with a curtain instead of a door, and I was frequently checked on until I felt comfortable enough to leave with my friend who was taking me home. The entire procedure barely lasted 30 minutes, I was surprised with how quick everything was. I had a lot of swelling and bleeding the first day, more than I expected, but I honestly didn’t know what to expect. I bit down on gauze for the next 12 hrs or so, and stayed on track with my antibiotics and pain relievers. I didn’t have much bleeding after the day of surgery, and I stopped taking the pain relievers after 2 days, but kept up with my antibiotics. I didn’t have any infections or complications with things getting stuck in the holes. My advice would be to use good judgement. They say you can eat normally on day 3 but I believed that to be way too soon for me. My holes were not closed yet on day 3, and they were still very pink and fresh and I continued to eat soft foods for about a week and a half after surgery until the holes had closed up almost 95%. 7 months later, my holes are all healed up, and I don’t have anymore of the tooth pains that plagued me for years!
On another note, Dr, Kam Patel was a great surgeon, very enthusiastic and excited which can be a little scary to someone who is VERY nervous about surgery, but I do believe you want to go with the surgeon who is enthusiastic about performing surgeries lol. He is a very fast talker and that can be off putting to someone who is expecting a surgeon to sweet talk them. Your physicians are the sweet talkers… not necessarily your surgeons. I did have a lot of questions, he took the time to answer all of them and he checked on me after surgery. I am absolutely satisfied with the results and would recommend him to friends.

Two convenient locations and Saturday hours. I have been a patient for years and find him professional and thorough. Some of the top dentists in the city refer patients here. He is very sensitive about pain. And, he follows up to ensure patient is OK post procedure.

Dr. Patel and staff were absolutely amazing! I arrived 2 hours prior to my appointment and was still able to be seen right away! I had my bottom wisdom tooth surgically extracted for which I received local anesthesia Dr. Patel waited for the area to numb and in about 7 minutes the tooth was gone I felt absolutely no pain. He was extremely attentive and said that if I needed him to stop the procedure due to any discomfort simply raise my right hand which like I stated wasn’t needed. Got a prescription for pain meds and how to care for my mouth instructions after the procedure and was sent happily on my way.

Went in thinking I would need to get an implant but Dr Patel was very honest in letting me know I didn’t need one due to the fact that the space was so small and it was unnecessary. My husband went in for wisdom removal and he did great and experienced hardly any pain.

My dentist referred me to Lakeview Oral Surgery for a removal of wisdom teeth. They were able to see me the next day for my surgery. They are in network with my insurance which saved me a lot of money. Office was clean and very modern. Staff was friendly and helpful and Dr. Patel did a great job.

I had a horrible experience this morning in which my wisdom tooth was pulled without any anesthesia. I was told there was going to be IV anesthesia and they must’ve missed my vein, because I was not under when they started shooting my gums full of Novacaine and then pulled my tooth immediately. This is office that did this: Lakeview Oral/​Maxillofacial Surgery under Dr. Kam Patel. They did me the honor of refunding the money for the anesthesia, since I didn’t receive any. Feel free to share my anti referral.

I just got a LOT of dental work done by Dr. Patel on Friday, Feb 6^th. I had 3 wisdom teeth pulled (1 impacted), a molar removed, 2 bone grafts and an implant put in. My initial consultation was great, Dr. Patel was friendly, personable and gave me suggestions on how to best deal with these procedures with the insurance I have. My company doesn’t offer the best Dental coverage when it comes to oral surgery, so I had to pay A LOT out of pocket, $ 4000.00 worth. Yes, this is a lot of money, but oral surgery isnt cheap, and Dr. Patel and his staff printed out every cost for me, what my insurance was covering, and even included discounts in some areas. Please note that the implant alone was $ 1900.00. I think my charges were reasonable for the amount of work I had done and how little my insurance offered. The office is super clean and modern, and the staff is very nice. They call to remind you about appointments and check on you to see how youre feeling. The actual procedure took about 45 minutes, and yes you basically wake up in this small room with just a curtain and a cot, but what do you expect, a king size bed with down pillows? (LOL). I was in a great deal of pain after, but that is standard, and they offered a lot of information on how to take care of myself too. Dr. Patel even schedules a follow up to see you, which I went to today. My only negative is that I agree that Dr. Patel is very quick and can seemed rushed. However, I believe if you have questions and need a slower paced meeting with him, he would be willing. I think he expects most patients to know what they are getting themselves into, so he doesn’t elaborate that much. But, again, he answers questions thoroughly when you throw them at him. Overall, I like this place, hes a great doctor, the staff is friendly and the place is is clean and updated.

Run, not crawl, from this practice. If I could give zero stars, I would. I was referred to Dr. Patel from my dentist due to an infected tooth, which required extraction. Since this was the only oral surgeon in my dental insurance network, and could get me in the same week, I really didn’t have much of a choice on where to go.
When I arrived, Dr. Patel did a very hasty consultation and tried to wisk me away to the procedure chair within 10 minutes without explaining all the procedures or going over all the options (sedation, local anesthesia, what insurance would actually pay, risks and complications), then I was hit up by the front desk to pay their «estimated amount» before I even sat down for the procedure. I should say that they have been withholding this amount from me for 3 months while they re-​bill insurance since their initial claim didn’t include all the services (they left off anesthesia), so they had to re-​file, and hung on to the deposit. Would be nice if they paid interest on this, like a bank. LOL
When I entered the procedure room, I requested that any shots or anesthesia be administered to the left arm, since I am right handed. You should have heard the complaints and *sighs* from Dr. Patel. But eventually he did it. When I woke up, I was in a strange, curtained room (not even a door), totally disoriented. Then, since they didn’t wake me when my friend was there to pick me up (she had to leave to go to work), let me get into a cab, when I was still heavily sedated and could barely walk (they had a dental assistant walk help me walk to the cab). This is highly unethical and not very responsible on their part! They didn’t even call me until the next morning to see if I got home ok. How is this ethical practice? Most doctor’s offices would never allow this.
No the pain really starts… with billing. Not only did they retain a deposit (of what my estimated charges would be), but they did not bill all the services correctly, or all at once, dragging this procedure out for several months. On top of this, my insurance recommended to me (after the procedure) that a pre-​estimate should have been done (mind you this takes 30 days — not likely you are going to wait for this with an aching, infected tooth) or the dentist should have called to clarify the charges before preceding. As a result, what should have been a several hundred dollar bill is now in the $ 1,000s. Still going back and forth on this, 3 months later. That is, if you can get a timely call back. Billing really needs improvement in this office.

Horrible experience, all dr. Patel is interested in is production and not the patient. He nor his assistant took time to explain the procedure. As soon as they were done they could get me out the chair soon enough. I’ve been a dental assistant for 10 years I know a bad office.

Dr Patel is a nice guy and made me feel at ease about the wisdom tooth extraction procedure. My surgery went really well which is all I could ask for. no damage to my nerves no dry sockets. Woo hoo. He got back to me when I called during closed hours. My only complaint is that during by consultation and follow up he was in and out in less than 5 minutes. Seemed really rushed. Would have been nice to hear from him how the surgery went and what precautions I should take post op mayve explain a little more about the healing process and what to expect with regards to pain

Had Botox a few times, a peel here, a micro there. Nice doc. Botox is really not his primary business but if I needed an oral surgeon, I’d go. Rephrase, I need an implant, when I get the nerve and money I’ll go.

I was referred to Dr. Patel by my former dentist for wisdom tooth extraction a couple years back. Dr. Patel was friendly and seemed knowledgeable during my consultation visit. Near the end of my visit I was surprised that he hadn’t brought up potential risks and complications with his proposed treatment plan. When I asked, he told me there were none, offering the rather lame explanation that he had done plenty. I was shocked. Maybe I looked stupid to him because it’s blindingly obvious to anyone with more than two brain cells sparking that surgical procedures have non-​trivial risks. The cost-​benefit calculus often does favor extraction, but sadly Patel did not make his case honestly.
Needless to say, I did not use Patel and my confidence in the referring dentist was shaken. There’s never just one cockroach in the kitchen.

I had some oral surgery on my tooth couple years ago at this place. State of the art office and Dr. Patel is the best! Good service too. Might come back to remove my wisdom teeth lol.

Came here for wisdom tooth extraction and process extraction is 1 min by Dr Patel. Well spent most of the time waiting and local anesthetic to kick in.
I do have questions on billing. Will give some time to look at claims and find if it is right billing.

Nice place. The wisdom tooth extraction went quickly and well. Dr. Patel was friendly and professional. The extraction itself took 5 minutes. The Assistant however was rather rough with the suction and jammed it against my gums which hurt. Um, anesthesia hasn’t set in yet geeze. But to give the Dr. credit he did tell her to be more careful. So anyhow, the bill said that the tooth was «completely bony», which was not the case. It was completely out above the gums but just sideways and pushing against my other molar. So I think the office billed me for a more expensive procedure than that was done… I have insurance that covered 80%, so at the end of the day it didn’t affect me THAT much. Besides, I rather pay more for a better dentist.
On a side note, I am Canadian and am absolutely flabbergasted at how much it costs to have a wisdom tooth removed in the US. I have 3 more wisdom teeth that aren’t bothering me. But if they ever do, I’m going back to Canada. It’s cheaper! My brother is having his removed for $ 125 without insurance! And yes, from a good dentist too.

Dr. Patel as a surgeon is talented, quick, smart, and made me feel at ease. He extracted 4 of my pre-​molars in under half an hour. 5 Stars for him.
2 Stars for his office billing me and my insurance for ‘complicated surgical extractions requiring sectioning’ at a much high rate instead of the correct and lower priced ‘extractions requiring forceps elevation’. When I called and questioned his billing staff person, she shrugged me off and said «That’s how we deserve to bill it, always have. Sorry!».
I’m disputing the claim with my insurance company. I don’t know if it’s right to charge me and charge my insurer for a higher level of services that weren’t performed. I’m looking forward to a refund of my overpayment.

I was very uneasy about having my wisdom teeth removed, but it had to be done since I was developing cavities under an impacted tooth. Various dentists had suggested I do this for the last 3 years. but I dreaded the idea so I put it off.
Dr. Patel was very patient (far more than I would have been) and responsive. He did a great job explaining the procedure, the drugs he would use, etc… but good bedside manner and communication does not necessarily make for a great doctor… this is where he really earned the 5 stars on the review.
I was in and out in roughly an hour, «under» for less than 40 minutes, and my wisdom teeth were extracted whole or cleanly cut into two pieces (as opposed to crushed and then picked out piece by piece). He did 0 damage in the area and I did not need stitches.
Because he was so careful, the recovery went extremely well. I only need 1 hydrocodone the first day, and there was no need for painkillers from that point on. There was no swelling and I could talk by the next day. Discomfort disappeared after 3!