InterPark Government Center Garage – Thompson Center Parking

AVOID PARKING HERE AT ALL COSTS! I had the most bizarre confrontation with a parking attendant there a couple of weeks ago. I’ve tried calling several times to lodge a complaint, but no one ever answers the phone. And after having been intimidated by the attendant, I refuse to go back there. This story is going to sound completely nuts, because the situation was COMPLETELY NUTS, so bear with me:
When attempting to leave, my pre-​paid parking code would not work. I pressed the button for assistance and said, «I can’t get my parking pass to work. Can you help me?» The attended proceeded to ask why I was yelling and saying that I sounded like I had an attitude. I was very confused, explained to him that I didn’t have an attitude, but that I was talking to a machine over a ton of noise. He then hung up, came out of the office, approached my car, and then asked me «if there was a problem.» He kept telling me that I sounded like I wanted to fight. I had only spoken two sentences to him. I also had a young friend and my 9-​year-​old daughter in the back. I proceeded to reach for my phone just in case I needed to call the cops. He then told me that I might as well put the phone down because no one was going to help me. I kept asking him if he was crazy. I asked for his name and he responded with, «What’s your name?» I told him mine and he responded that his name was Mr. Booker.
He told me to put my ticket in again. I placed it in the slot exactly as I had before. He yelled at me and told me, «See, your dumb ass just put it in wrong again.»
I ignored him and scanned my code. Fortunately this time the gates went up. I sped off. It was absolutely insane. I will never, ever park here again. And if you don’t want to deal with attendants that are straight up crazy, you won’t either!

Just called this place and spoke to the most condescending @$$hole on the planet. (I believe his name was Jermaine). I had a simple question, but instead of answering me with actual customer service, he seemed to take joy in being a jerk. Truly disappointed in the service from this company.