Foster – Ravenswood Self Storage

Super affordable compared to other local prices. Here is how we figured the math: simply divide the total cubic square feet offered by the monthly cost. We added back in the admin fee and lock (you bring your own) and spread that out over anticipated number of months. Viola! We had a price per cubic feet. This place was cheaper, closer and the area inside is nice, heated/​aired, protected, clean and quiet. Able to do auto pay here, they also sell insurance for your stored goods. Only downside is hours, which can be tough to coordinate if hiring movers but this worked out for us.

Okay. Left a negative review with a 1 star & now I’m changing it!!! Here’s my story:
I’m getting a great deal at another «chain» location for my storage. But I’m moving for 4 months & will 2 blocks away from Ravenswood Self-​Storage. (The current location is about 25 minutes away, if traffic is nice. This is huge bc i need to go into my unit every other day!) At first when I called & talked to the female manage/worker…it didn’t go too well. But I don’t blame her. She probably sensed that i was frustrated she couldn’t match my deal. I hung up. She called back, still trying to get me to come in. I was rude (bc I was soooo convinced SHE was rude) & said Nope! Hung up again.
I immediately left a negative review. & then an hour later it sunk in! I was being a stubborn bia. I realistically know this lady was probably just doing her job and it prob has to be so annoying dealing with people, like me, who have to hear how much another monthly bill is going to cost them. THEN I called other places in the area… and it sunk in more. I just was rude to a local business (I LOVE SUPPORTING LOCAL BUSINESSES!) who was giving me a great deal for the area and it was super convenient.
So what did I do? I swallowed my pride & immediately called her back to apologize. I explained to her how frustrated I was knowing I’d probably have to pay more, but wasn’t looking at the bigger picture. She was super friendly and accepted my apology! I am now going in tomorrow to look at units! =)

The female manager makes this place the most unpleasant place to do business. From the outset, she worked tirelessly to make each encounter I had the most difficult it could possibly be. All of my requests were simple in-​and-​out types of engagements i.e. visit the storage unit, access to the building, removing items.
On the final day, she insisted the truck with 9-​ft clearance would not fit in the 14-​foot clearance bay. She forced me to park on the sidewalk, for reasons unbeknownst to anyone involved, including she, who did not follow up on the $ 60 ticket issued to the truck she demanded be parked on the sidewalk. Took no responsibility for any of her actions. A victim, everything and anyone else is to blame.
In short, I’m sure the facility is fine, but if you don’t have the energy to fight with someone anytime you want to access your unit, don’t bother with Foster-​Ravenswood Self Storage.
Throw your shit out instead.

OK. I think they’ve sorted out their troubles. I’ve since gone in, talked to the new manager, and rented a locker. So far, no troubles at all. Glad to be using them again.

Foster Ravenswood has served my needs very well. Moving to a smaller unit after three years was not an issue at all. Infact i overstayed the operating hours by five minutes during the move. They were very accommidating. The place is spotless; the bathroom is always clean. Thank you. Management cares about their customers from my point of view. (I have never been late with a payment). Good Job Foster Ravenswood!