Benefit Cosmetics Boutique & Brow Bar

i really want to like this location. I really do. but they keep giving me reasons not to!
I’ve been coming in once a month for the past 7 months for brows and usually like to get in and out after work, I do use benefit products but more for skincare and less make-​up. However when I was in last week they were BEYOND pushy with products, I understand its a good opportunity to remind people what they might be out of, but I shouldn’t have to say «no thank you» 10 times just to get out the door! If I don’t want to buy it, I don’t want to buy it. and you being INCREDIBLY pushy every single time is only going to push me to take my business elsewhere.
Additionally, I’ve never had issues with reactions to benefit products or salons but I consistently have issues from this salon with red bumps for days after my wax.

Daja and Arianna are eyebrow extraordinaires. I wanted eyebrows on fleek and I got ‘em. Thank you ladies!

Stef always does an amazing job on my brows! She knows I’m a little particular and always asks if I like how she’s doing them. She politely gives me her opinion on the look I’m going for and what she thinks works best to make sure I’m always happy with the results, too. She also does a great job at mixing colors perfectly to get the color I want when she does my brow tint. If you’re looking to go to this location definitely book an appointment with her, she’s the best!

I refuse to get my brows waxed anywhere else. All the women I have seen have done a great job keeping my shape while still cleaning them up, but Marina is the absolute best!
All the staff are quick to get you in, honest about wait times, and totally friendly!
Highly recommend, specifically if you have somewhere to go after your appointment, as the complimentary make-​up touch up is the BEST!

I’ve had services done at other Benefit locations and have been satisfied; I’m willing to acknowledge that it may have been the individual I saw and am open to trying again. But my experience today was the most underwhelming and overpriced experience I’ve had in a long while.

I went to Benefit for months because they were always super fast, friendly, and more than willing to answer questions about my makeup. And their makeup really is fantastic. But what eventually led me to stray was the hard sell. I don’t always need a $ 25 thing of mascara as often as I need my eyebrows waxed.

I love this location. I used to go to the one on Armitage and switched here after I moved to the area. They are fantastic. I’ve never had anyone who didn’t provide great service. I think one of the biggest compliments I can give is to tell a recent story. My eyebrow was semi butchered by someone else and I explained that I was hoping to have them grow fuller. I went in for a tinting and told the gal she could clean them up if need be. She said that while they could use it she wanted to wait b/​c she actually listened to me wanting them fuller. She basically said, nope, not going to take extra money b/​c it won’t make you look your best. I will be back for sure once that stubborn brow grows out! They also do a great job w/​makeup and spray tans. I can’t think of a reason not to visit Benefit on Southport!!!

No Stars! They say on your Birthday week, you can get your eyebrows shaped for free,
Well…forget it… that’s a lie. If your Birthday falls on a Friday, which mine did, the 10^th of July 2015. their week ends on Saturday.
So I had one day. It is not a week from the actual day. So remember that. Just in case you want to know. To me that was poor customer service. They could been nice, but they chose not to.

I have been dying my hair dark for the past 5 years and just starting filling in my brows this year… it takes a lot of work to keep up the darkness to my lighter roots! I read reviews on brow tinting and luckily I found Lala @ Benefit! I don’t know how I went this long without it. she does an amazing job and I always get the brow tint & wax for $ 33. The shape and color of your brows truly makes a difference. Thank you Lala!!!

Benefit is the best! They saved me from an eyebrow nightmare — my mom was coming into town and my eyebrows needed some TLC (to avoid the nit-​picking of my lovely mother).
The benefit girls hooked it up for me! I got the «highlighter-​brow pencil» and «Give me brows». Upon my mother’s arrival the next day one of the first things she said was, «wow, your eyebrows look great!»
Definitely check this place out if you ever have an eyebrow emergency.

I love, love, love this Benefit location. I used to live nearby but recently have moved out of the neighborhood. I still make it a point to come to this location because I love their brow bar. I have very light blonde eyebrows and they do a great job at tinting and shaping them.
My sister recently won a party here. We had a group of 6 women, they provided a bottle of wine and we all got a wax or tint for free. They did our makeup and we were all set for the night ahead. Of course we bought some of the products and my friends and I really could not have been happier with the experience.
I will keep driving the extra few miles to come to this location when I need my eyebrows colored in the future.

I got my makeup done for a special event this weekend, and if I could sum up the people who work at this store, it’s simply that they know what they’re doing! It’s a bustling location on a Saturday afternoon… lots of activity and customer interactions going on at once.
Even with a great deal of multi-​tasking and activity, it’s an impressively well-​oiled machine as far as getting people in and out while maintaining a personalized customer service experience.
I was very impressed with my makeup artist, Angela. She is extremely personable, funny and made me feel at ease while I let her do her work. She was very thorough talking through the processes and was extremely knowledgeable about the products and she talked me through her application technique. What really impressed me was how quickly she came up with the color concept for the evening. I told her the colors of my dress, what the event was, and without missing a beat she sold me on a great color pallet!
The outcome was stunning! She brightened up my face, did a beautiful neutral smokey eye and a stunning pop of color on my lips. It was beautiful results, personal and quite expedient! I was very impressed! The makeup held up well for virtually the entire evening.
Buyer beware: these ladies know how to sell! There’s a $ 55 minimum makeup purchase. I spent waaaay more than I wanted to, but I got away with a pretty good loot for the price. Overall, I’m very pleased with my experience; I just won’t go so overboard on purchases next time.

I generally LOVE this place. I like everyone I have worked with, I love all the aestheticians, and I love Benefit products. On my most recent visit (Monday the 2^nd) I got my eye brows tweezed, and both my lashes and brows tinted. I was then given a makeup application… all great, great service, experience, etc. Lovely ladies. What is not so lovely? The breakouts I am having because of either the makeup and/​or applicators not being cleaned appropriately. My face is angry and red. I’m so grossed out. I’ll definitely keep going back for the brow and lash services, but I am never letting them put makeup on me again.

This location is amazing! I had such a great experience yesterday, this will now be my location of choice! The team work of all the girls to ensure each client got a great experience was just awesome. I was so well taken care of even though the shop was very busy. I felt so pampered i spent some extra time getting my lashes tinted– love!
All the girls were great, and the Shop Director Angela kept it running so smooth! I Will be back!

Stopped in as a walk-​in to get a brow wax. Stephanie was great! I’d definitely recommend her and will absolutely book with her again.

When you need to get yourself looking pretty and step up your brow game there is no one you should go see other than the ladies at Benefit!
I had a brow tint and wax here a couple months back and am in need of a touch up now. I love how just a good brow job can change your whole look.
I love the environment here, the women who work here are amazing at what they do and the cosmetics are pretty good also.

Marina is literally the spray tan queen, she is very thorough and my tan always last a little over 10 days.
The whole team there is amazing and accommodating.
I definitely recommend them for spray tans.
Specifically Marina.

Been going here for eyebrow wax and these girls are awesome! They take care of you as a client.
After the wax you get some cooling toner and some make-​up to cover the redness. They suggest products, not push products.
Again, great service!

So to be honest I had never heard of Benefit as a store! My roommate in college wore their make up but I never saw them anywhere but in Sephora, and now I am seeing their boutiques everywhere! And all I can say is wow! Their products are great, and they definitely have some of the most creative and cute packaging I have seen. However, outside of being a makeup place, they do threading there, waxing, tanning, blowouts etc. It is amazing. And they are fast and I have to say I am very picky from bad experiences about who does my brows and they were great.
Also for those of you who like threading but I know it bothers when they sometimes hold the thread with their mouth this place only holds with two hands as I have heard that from others. They also when they are done use some of the cooling cream as well as some canceler if you like.

Smokey eyes, flicked out cat eye liner and sculpted cheekbones I can all create. Faux eyelashes, however? I can’t successfully affix a pair to save my life! So when the added oomph of false lashes calls, I walk into the Benefit Boutique.
New Year’s Eve is their busiest day of the year but that didn’t stop the lovely Benefit dames from helping me out sans appointment… and, I didn’t have to wait a minute! From the second I walked in, I was greeted with a smile and asked if I needed any help. I already knew what lashes I intended on purchasing (the «Little Flirt») and the associate quickly grabbed them and found an open seat for me. Seconds later, a makeup artist primed my lids, applied the lash strips and even swiped on liquid liner to blend the space between the lashes and the lid. Absolutely no sales pressure — but I did end up buying the eyeshadow primer because the nude color is a winner and it’s quite a bit of product for the price.
The lashes cost $ 15 and you’ll pay another $ 5 for application — so worth it considering I received several compliments on my lashes and they still look perfect after rocking them ’til the wee morning hours. They’re now resting in their case and next time I require a little extra flutter, I’ll be sure to stop by the Benefit Boutique for another application. Oh, and Benefit is known for the magic they can create on eyebrows… help me achieve thicker, more defined arches, yes?
There’s always a next time.