Ben & Jerry’s

Yes, they’re overpriced. But who isn’t nowadays?
The customer service though was simply stellar! The two gentlemen working at the time (I hate that I didn’t get their names) entertained all of my questions and concerns and served me up the best version of the ice cream I’d envisioned in my mind. Their patience and fun personalities were greatly appreciated!

Rip-​off tourist pricing coupled with, how shall I put it?, «nonchalant» service? Aww, let’s just be honest, Ben and Jerry would fire them all on the spot. But the conglomerate that now owns them must be getting some sort of discount for hiring the unemployable.

Ok so I’m not commenting on the price because I went here on free ice cream day! Lol sorry guys! But they are super expensive so if you’re into that and have a big pocket… then congrats you can afford this more often than I can =]
But if you’re poor college students like I am… or just poor you can wait for the free ice cream days.
I got American Dream and MMmmmmMmmmMmm (ya no stop) That ice cream is so good!
My friends and I went on a warmer April day and went around navy pier just for the soul purpose of free ice cream. We even contemplated about going for another round but then saw the same workers were working when we came around so we looked at the candy store instead.
If you have the money I suggest going here, if not, wait for free ice cream day or buy the pint at your local grocery store

I came to Ben & Jerry’s on Free Cone Tuesday so I cannot really comment on the outrageous prices that other Unilocalers mention. It was later in the day and they were out of most of the flavors so I stuck to good ol’ chocolate. Can’t go wrong. Served in a sugar cone. The scoop was less than a real full scoop, but hey, it was free. What I liked was that the service was great, cheerful, and with a smile even though I am sure that they were tired of giving away free ice cream all day to obnoxious tourists.

Once upon a time, Jen F. accompanied me on a trip to Chicago. It was a lovely summer day and because it was her first time visiting the Windy City, I took her to Navy Pier. Not only did she unlock her «I’m on a Boat» badge on Foursquare, but she treated me to ice cream!
I felt really sorry for her. Why? It was $ 14 for two ice cream cones and because she was an intern at the time, she’s not making the kind of bank where she can shell out that kind of money for two scoops of ice cream.
Arguably though, this IS Navy Pier and a tourist goldmine. That, and Chicago lacks food trucks, so kiosks have to make their money somehow, right?

I have to tell you that $ 13+ for two ice cream cones is a bit insane. BUT, those were some really big waffle cones. I believe there were two scoops in each cone. The Milk & Cookies flavor is spectacular! I loved it.

My friends and I were here just on Saturday and were really craving something desserty, while at Navy Pier. While I ultimately decided on the Chocolate Therapy shake… which was something in the $ 5+ margin, my friend also got the same on a brownie that came out to $ 11… just for that. Really… I mean, REALLY? Since when was Ben & Jerry’s premium ice cream? I think not.
Aside from how steep the prices can be, the divas on the dancefloor, I mean at the register, also need to relax! GERRLLL!

My sister and I each came here and it was a RIPOFF! $ 14 for two ice cream cones? What the hell?
They have a couple of flavors– I got the blackberry sorbet and it was awesome. My sister got the pumpkin cheesecake, also awesome. But not worth $ 7 a piece, no way.

My boyfriend and I had shakes from the Ben and Jerry’s at Navy Pier and they were ok they could have used lower fat milk instead of whole. Plus they had a limited number of flavors nothing like past places I’ve gone to where they had a plethora of flavors and basically making a lot of people go like a kid in a candy store. Plus not to mention I was sick of seeing the face of a hoodrat working behind the counter who cop more attitude than a supermodel on the catwalk. I’ve had a lot better and nothing like this.