Apartment & Condo CENTER

I’ll start by saying that I deducted 1 star because it was very difficult to get in touch with Apartment and Condo Center at first. I saw a listing that I liked on Craigslist and called the number they provided. No one answered so I left a message. 2 days later I still didn’t have a call back so I tried calling again, left another message, sent an email and still never got a response. Finally, 4 days after I found the listing I was interested in, I tried calling a final time and got an answer. Not sure if this is typical, or if they don’t check their office phones, or if the email was incorrect, but it was a little discouraging at first.
After getting in touch with A&CC, Chris and I set up a time to view the apartment I was interested in. I met him at the apartment on the designated date and time and was pleasantly surprised that he was not only on time, but a few minutes early (unlike many other apartment people I’ve worked with in the past). Chris was very personable, which was nice since apartment people tend to be rude. He showed me the apartment and made sure I had plenty of time to look at everything, ask questions, and go into all of the rooms, open all the closets, and really get a feel for the place before leaving. After we left, he stood outside with me for 10 – 15 minutes and answered questions and walked me through the process of applying for the apartment. I never felt rushed.
I told Chris from the beginning that I had two roommates who were currently out of state and that I was doing the apartment search on my own. He was completely fine with that, and was understanding that it would take some time to communicate with them and get all of the necessary documents to apply. The application process was pretty easy and we did it all by email – no wasting time and going into the office. The process was also very fair – $ 40 for a credit check/​application fee is nothing. Some places try to charge you $ 250 for a credit check, which is ridiculous because credit checks cost $ 30 max.
One thing that people might not like is that a co-​signer is required for students or for people who aren’t making a substantial salary per month. I didn’t mind this whatsoever because I’m a law student mostly living on loans, with a smallish check every few weeks from a part time job. They’re a business and they need to protect themselves in case people cannot pay rent. The co-​signer thing is pretty standard so it wasn’t a problem for me.
After we submitted our applications and signed the lease (again, all by email), Chris kept in contact to let me know where we were in the process. He even called me right after we were approved and congratulated me on the new place, and wished me well in school. It was a really nice touch instead of just sending an email.
All in all, I was unsure of this place at first because of the bad reviews on here, and because it was difficult to get in touch with them. However, Chris really helped me out, made himself available for questions at any time, and was easy to work with. I’d definitely work with AC&C again.

I deleted my older review because Tim W. of apartment & condo center decided to post my personal information in his reply to my review. Originally i wrote a poor review based on MY OPINION of working with them. In return Tim wrote where me and my husband were from, where my husband was working at the time, how much he was making at the time, how much student loan debt we had and how much we paid monthly for our car payment. So is that how they do business? Some one isnt happy with their experience so they post personal information? On top of that they he gave false information about my grandma (who was my cosigner) saying she could barely handle her obligations let alone ours. Dont waste your time with people who do business like this.

I found this company to be well-​run, friendly, and just downright honest about its apartments. I had such a miserable time working with other agencies trying to find an apartment in Lakeview/​Lincoln Park. Instead of telling me frankly what my available money for rent would get me, with other companies I was shown apartments with black rot, caving in ceilings, fly infestations, and water damage.
What a relief it was to come to Apartment and Condo Center. We were immediately shown a couple of apartments, told about the owners and managers, and frankly explained what options we had. When it came time to actually rent the apartment, the people here vouched for us to the owner, which made the whole process much easier.
This is a small company, and it may not have something for everyone, but I highly recommend taking a look with them. We now live next door and everyone in the office still remembers us and waves when we walk by. Chris even came to ask me if I was satisfied with my place, which I certainly am!

I had a great experience with the Apartment and Condo center. I called Monday morning asking to look at a particular apartment I found on craigslist over the weekend. That apartment had already been let, but Randy told me to give him half an hour and he’d find me some places. He called me back and said he’d found four or five places I could look at that morning. He showed me several buildings that were available to rent starting this coming weekend, and found another building for me to look at that afternoon. He knew all the landlords and building engineers, and was able to tell me how close the nearest grocery stores, shopping, bus stop, and L was to each apartment.
After I decided which apartment I wanted, I went in to fill out the application. The one I had looked at was taken, so Chris drove me back over to look at the building to make sure I was getting the one I wanted. Another apartment agency was looking at the building while we were there, so Chris called the management company while we were in the apartment, to make sure they knew that my application was coming and not to show it again.
Two days later, my application was approved and I’m moving in on Sunday. I worked with the Apartment and Condo center for about 5 hours on Monday and the entire process was incredibly easy and completely painless. I was very impressed with how much Randy and Chris knew about the apartments and leasing companies and how friendly and helpful the entire staff was. I would absolutely recommend working with them to all of my friends.