The UPS Store

UPS is the absolute worst shipping company! I paid for 2 day air on a package, got confirmation emails that it would be on time and the day of delivery get an email stating it would be another 3 days. When I call to inquire I’m told that the high volume for the holidays is to blame, meanwhile the tracking info shows the package sat in their facility for 2 days. Now my math says it’s impossible to ship a package in 2 days when it sits in a warehouse for 2 days, no matter what holiday it is. If you can’t meet the obligations then you shouldn’t sell the option! $ 50 dollars in shipping for 2 day air and it’s going to arrive the same time as a $ 7 ground package.

DO NOT USE THIS STORE!
My friend sent me something from this store. He put the item inside the envelope, sealed it, and processed it in front of the employees, who gave him a tracking number and receipt. After he left, the employees took out (stole) the item that he was sending me, repackaged it with a new tracking number, and sent it to me. That’s right, they STOLE the contents. I received an empty envelope. They gave my friend one tracking number and then there’s a SECOND tracking number that PROVES they stole and repackaged it.
The manager did not care one lick. No justice. Nothing. Just excuses and a refusal to take responsibility. These employees should be held accountable and fired. Since the manager won’t take care of this, I’m coming here.
So if you want to take a HUGE risk that your items will be stolen, go ahead and use this store.
Thieves and crooks work here.

Amazing customer service. Was supposed to get a print delivery from FedEx but they never showed up due poor weather. These guys printed our order rush, right before close. I think the store manager’s father was even out there helping box everything up. They were fast, efficient, and positive!

Great location close to home, great customer service, convenient hours, and ample parking. Clean store, easy to maneuver, and has everything you need for shipping, packing, mailing most of anything!

Great service here! Friendly and efficient to mail what you need!

I went here because a local shipping store didn’t open until 10am, so I drove a little further and found this UPS Store. Luckily it opened at 8am, and I received phenomenal service from Chris. The store was very clean and pleasant, and the staff was very helpful.
Giving a good review was made an even easier choice because UPS recently stopped donating to the discriminatory Boy Scouts of America. BSA doesn’t only discriminate against gay people, but non-​theists (like me!) as well. I’m very glad UPS has dropped their support for this discriminatory organization and can use the money instead for better causes.