Citrine Salon

I had a wonderful appointment with Heather at Citrine! She analyses the condition of my hair at each appointment to ensure its always it’s healthiest. We discussed what and how I needed to modify my hair routine for the summer months and planned a new style that would support warmer humid months– THIS is what you want in a stylist!

I’ve find my hair-​coloring home in NC! Alexis did a fantastic job: she listened carefully to what I wanted and executed the highlights and lowlights perfectly. The desk staff and physical space are great, too.

As someone who made the difficult switch from another local salon, I’ve been disappointed by my experience so far. The customer service is not what I would expect from a salon that came highly recommended to me. Looks like I’ll be switching yet again.

I just moved to the CH area. I looked online for a salon. I checked out Citrine and they had pretty good detailed reviews. I made an appointment with Angie. I have very long, thick hair and wanted a trim with long layers. I showed Angie a few photos of the hair style I wanted. Angie was very professional and did a great job. I was extremely happy with the result. The salon was very clean and everyone seemed warming and nice.
I wanted to do something a little more dramatic with my hair but I have a wedding in a few weeks and did not want to risk it. I will be returning in a few months to try something new.

This review is for Angela — the esthetician. She’s excellent! Friendly without too much chit chat or faux-​familiarity. She’s waxed my brows perfectly for more than a year. BUT — It’s not cheap and you can’t add a tip on to your CC payment — you need cash or check.

My first experience at Citrine was lackluster. I felt like the stylist rushed through my haircut, taking less than 10 minutes, and spent the majority of the time on blow drying my hair. There was little conversation, which is not such a big deal and it seemed the stylist was a little stressed out that day. My haircut was ok, nothing special, but I figured I would give the place a second shot.
On my second visit I came armed with photos of what I wanted. In the end I walked away with essentially the same hair style I walked in with (I had wanted to add in more layers and get my super thick, long hair thinned out just a touch with a razor). I had requested the same stylist to give her another shot. I was very disappointed that she appeared annoyed at having to cut my hair and again spent less than 10 minutes on the actual cut. Maybe there are other stylists who are more thorough with their haircuts, but I don’t think I’ll be going back.

I’m very disappointed with my experience at Citrine. The haircut was fine – and that’s the problem: it’s fine. This is a place that bills itself as a luxury salon. The interior is beautiful, the Bumble and Bumble is great, but the experience was pretty mediocre. I was in and out of the salon in less than 20 minutes. I know men’s haircuts don’t take a long time, but this was a pretty barebones experience. The stylist didn’t ask me anything about my hair (how it grows, what my plans for it were, if I had an issues with it), skipped a lot of the detail work I asked for (e.g. a noticeable fade), and approached it like it was just a maintenance errand. Overall, I wasn’t treated as if I would be a long-​time repeat client, and as such, I will not be one.

I scheduled a partial and cut with Allie the day before a big interview. I arrived early and Allie was really nice and we chatted for a bit, and then got started. Unfortunately, while my color was sitting she informed me that she didn’t have enough time to do both my cut and blow dry, I had to choose one. Umm… ok?
I think the combination of me being a first time client, her having to fix a color bleed I had from a previous highlight, and the salon not scheduling enough time all contributed to her running out of time. However, it still sucked. I desperately needed a cut, so I couldn’t skip that, but that meant I left the salon without having really seen my cut and color, and also didn’t get the blowout that I wanted to feel great for my interview the next day.
The REALLY annoying part though was that I figured maybe I could come back later that day, or have another stylist do my blow dry, but that wasn’t an option. Plus, apparently blow dries are «a la carte» so while I didn’t pay for it technically, it was still $ 200 for a partial and cut and I didn’t even leave feeling good! Plus, when I paid, I handed back my credit card slip to the receptionist and she didn’t even say thank you or bye as I left. Super rude.
So all in all, Allie was nice, and my color looks pretty good, but leaving there with wet hair definitely tainted my experience. Also, I can do without the whole «a la carte» pricing and rude receptionist.

The salon itself is clean and roomy. I was able to get a same day appointment, which was wonderful, but unfortunately my appointment did not start until 20 minutes after the scheduled time. Despite the delayed start, my time with my stylist was not cut short and I did not feel rushed at all. I was happy with my haircut and the ability of the stylist to listen to what I wanted, as well as give suggestions about what might suit me.
The reason I was not able to give a higher rating is completely based on price. The base price is already fairly high for the area and it does not include drying. While I was happy with the end look, I don’t think I could justify this cost for regular trims and upkeep.

Very impressed. Tiffany knows how to cut men’s hair. I’ve been to most salons in the area and I’ve had some decent haircuts in the past, but Tiffany stands out as having most talent and technique for visualizing and shaping men’s hair.
Citrine is a good setup: a waiting area that’s separate from where the hair is cut, a sizable salon that’s clean and hip, and high ceilings help make the place feel open and airy. The front desk staff is nice, and the stylists all seem pretty cool. And there’s enough free parking, so I’m not constantly looking for a spot.
Biggest complaint: they don’t take tips on credit card. So you have to bring cash or a check to tip your stylist. When I asked the front desk, they said this is permanent. I totally don’t get it, but they need to step this up or they’ll lose clients and stylists. I mean, start-​up food trucks even take tips on credit cards.
Anyway, that aside, Citrine is the bees knees.

I have very curly, very thick hair and I’m originally from NY where hair like mine is a dime a dozen. Around the south, though, I’ve found it more difficult to find a stylist that knows how to cut my hair type well. Thank God I found Citrine and Tiffany after thoroughly researching the Triangle and trying enough hair salons I could cry! Tiffany and her husband both cut hair for years in NYC, and they still fly back periodically for their loyal clients up there.
It’s like this: when I go to Tiffany for a haircut or a bang trim, I say about 3.5 words to describe what I want and before I can even finish the thought, she’s playing with my hair and positioning it exactly the way I see it in my mind. She’s truly amazing! And she gives a great blow out too. Oh, and it doesn’t hurt that she’s super nice and fun to chat with while you’re there.

I’m reviewing Citrine’s waxing services only, as I haven’t had any other services there.
Angela, is a wonderful aesthetician. I’ve gone to her for about 3 years and have no need to go anywhere else. She is very thorough, personable, fast, and always makes me feel comfortable.
As far as the environment, Citrine is incredibly clean and professional. It’s very easy to make an appointment. I usually call 2 – 3 weeks before and have always gotten the date I wanted. Parking is also very easy and free. Price wise, Citrine is not cheap, but the quality of the experience is spot-​on.

I have been going to Citrine since it opened. Gordon has cut my hair and my brother’s and my dad’s since I can remember. When he changed salons we followed him to Citrine. I love Citrine. It is so clean and comfortable and the staff is very friendly. I had never had my hair colored before, but I was so happy to find Glen at Citrine. He has colored my hair for about 2 years now and he is incredible. Not only is he so talented, but he is so friendly and interesting to talk to. I completely trust his work and I always am so happy with the final product. I highly reccomend him! That being said, I have seen a couple other stylists and from my experience, everyone is excellent.

Good men’s haircut today. In town visiting. Friendly and welcoming. Stylist was on schedule. Also friendly and did a great job. I will go back if in town and in need of a haircut.

I’m getting married and I came here to do a wedding make-​up trial run with Angela. She asked me the colors and styles for the wedding and what time it was, where it was, and what I wanted ect ect. I am not that super crazy bride that has to have things a certain way so I just described what I wanted done. I figure she was the expert, best to let her use her stylist skills.
To start, I was disappointed that she didn’t pick out my colors and pass them by me before she did my makeup. There really was not creative interaction during the appointment. But she did do a nice job with my makeup. I was happy with it. However, to me it was just nice and there was nothing extra special about it. I am either going to have a cousin that is makeup artist do my makeup or I may have my favorite makeup artist at Nordstrom do my makeup. Either with, I am going to pass on having Angela do my wedding makeup. She was good but I expect a little more.

I had Angie Aiken cut my hair. I asked for the hairstylist who was best at cutting men’s hair, and she said everyone was equally good. If that is true then I suggest people try elsewhere.
Angie was nice, but I don’t think she did a very good job at cutting/​styling my hair. I showed her some pictures of the type of style I was going for. I pointed out that I didn’t think the exact haircut would work for me, but I showed her the pictures to give her the idea of the style/​feel I was going for.
What she gave me was definitely more of a literal copy of the pictures, and I don’t think that worked well on me. She also didn’t really use any advanced techniques, like nothing was done to texturize my hair (work with a razor, thinning shears, etc.). She also missed quite a few hairs around my ears.
I should also point out that the price I paid for this haircut is the same my favorite stylist back in DC (see my Unilocal review for Jo-​Anne), so in my mind the price I paid was deserving of a top-​notch haircut.
So the end product is a flat, uneven, overpriced haircut that doesn’t really work for my face shape. I am going to try another stylist to see if the receptionist was telling the truth, and I will update my review then.
…The reason why I am giving them a second chance is because after reading the bios it is apparent that Angie is one of the most junior of stylists, am hoping the more accredited workers there will do a better job.

Robyn is wonderful and all the other stylists and staff are very friendly. Citrine has a relaxing but hip atmosphere. when it gets busy it’s never chaotic and they are always focused on the client. I’ve been to so many establishments in the past where you feel like your at work, observing the chaos, the stress seems contagious, but not at Citrine and not with Robyn L.

surprised that this salon doesn’t have more review.
Well, I went there to get a hair trimming. Have been trying to look for a decent and reliable hair salon but couldn’t find any. so I decided to just try my luck and go to citrine despite seeing it is only being reviewed once on Unilocal (but they have like 15 on google)
I called to make an appointment and was informed that there was an opening later in the afternoon. Feeling lucky, I said yes. The receptionist was very nice when I walked in and offered beverages while I was waiting (I was a few minutes early). The salon absolutely has no crazy smell. It’s actually quite refreshing and very lively. My hairstylist, Chanell, came out and greeted me very nicely. We went inside and the interior looked very modern and clean. It’s not overdoing but just right.
The hairstylist was very professional but at the same time personal. She gave me advice on how to maintain my hair and while I asked which hairstyle looks better, she suggested the one that really fits my facial features. She even explained to me why this hairstyle would fit me better than the other. She was very skillful and got the job done very well.
I am very happy with the results. My hair tends to blow up sometimes but the way she had it cut made everything looked under control.
If I’m in the area, I would definitely come back here for another hair cut.
It’s not inexpensive but it’s not completely overpriced either.
Totally worth it!

This past Friday Citrine did my hair and makeup for fashionSPARK. From the minute I walked in the door I was greeted warmly and I could feel the excitement in the air as all working were excited to get us glammed up for the show.
Angie Aiken did my hair and boy did she work hard to get that fine long hair of mine crimped, curled, and teased up into a bouffant type look with with a controlled yet wild look! Heather Thomas-​Slott, their featured stylist of the month for September, went around offering assistance as needed since we models were a project that the salon took on with collaborative flair.
Chenell stepped in to make sure my face was primed for makeup by Angie Aiken. Both moved swiftly but were gentle and precise to get my nude sculpted look right.
Glen Rumsey then followed us to touch us up on site and he was so great to have along as we prepped back stage to go on. His fun energy was exciting and inspiring.
The creativity flows in and out of this salon and I highly recommend it for your needs — everyday or fashion show!

Chapel Hill, you are lucky that Tiffany Brightman has joined your ranks!
Tiffany has cut my hair in NYC for 12 years, and I’ve never strayed from her. She’s kind of like a hair therapist… She is spookily good at reading who you are, where you’re at, and what you want, even if you aren’t entirely sure of those things yourself. I always walk out feeling like a million bucks. And people are always asking who cuts my hair.
She is also a lovely person to spend an hour chatting with: warm, down to earth, and hilarious.