Chapel Hill University Inn

Been staying here for work last 6 weeks Mon-​Thurs. This time, in room 114, by Wed night, noticed multiple bites on my body. Looked everywhere in & around bed and hoped for the best. By Thurs morning I was HAMMERED w/​bed bug bites & found one. This is just your average semi clean hotel w/​your typical cigarette smokers, smoking in non smoking rooms as it comes thru the air vents & you have to suffer 2^nd hand smoke. Go outside, get hit w/​more nasty 2^nd hand smoke. Do yourself a favor, spend the extra $ and stay across the street at Days Inn.

This was terrible. We were greeted by 2 huge roaches (we r from Tx so we know roaches) these monsters may have been pets, they had a wing span of a 747. We checked in and right back out, we had booked 2 nights thru Booking .com and they did refund only 1 night. I guess they need money to buy food for the roaches. If you lonely and are looking for company, this is the place!

The hotel is charming and the rooms are clean. The location is convenient to town and also near a shopping mall with a Trader Joe’s, which is nice if you are in a budget. The setup of the hotel leaves something to be desired, speaking specifically as a female who was traveling alone. If you are on the second floor, there is only one flight of stairs that you can walk up to get there, and it is secluded. During the day it’s not so bad (but still not good), but at night it is dark and uncomfortable to walk up. Also, if you are staying upstairs in the back of the hotel, there is no staff to immediately help you if you have a problem at night. The only people within earshot are your back of the hotel neighbors and a creepy back parking lot of the hotel. My first day there, not even night, I was whistled at by a construction worker who is apparently staying there every week with a crew. He was doing it to someone else, and she also requested to move her room to a safer-​feeling area. Would not stay there again, even though the staff was made aware and were accommodating to my situation, and said something to the man. I ended up having to downgrade rooms while paying the same price because of some jerk and his salacious behavior so I could be at the front of the hotel.

Room met my expecations for this sort of accomodation. Only complaint is that opaque curtains are not closeable, passersby can see through thin curtains into room. I would stay here again anyway.

I didn’t have high expectations for this place. I was coming to Chapel Hill with some friends for a night and we wanted to stay close to downtown where we could get a taxi easily to and from Franklin Street (everything within walking distance was booked). The hotel was cheap and we divided it between three girls so I spent only a little more than $ 25. I’m not really in to being somewhere that has exterior doors by the rooms and got a little nervous as there were some shady folk about but it worked out fine. We were only bothered by the maid at 9:00 am waking us up and asking if we were leaving soon– that was kind of odd. Front desk was very friendly, though!
TL, DR: If you’re looking for a place for a night and you’re hitting the town/won’t be there but for a few hours it works. I wouldn’t stay here more than a night or two, though, and would maybe not feel great staying here by myself.

For the price, not bad, but I have had far better. The room was decently sized and came with a big-​ish TV, a refrigerator and microwave. The front desk service was excellent. I did not get the breakfast (which costs $ 5) and the fitness center has a treadmill and stair stepper. You can also supposedly access a gym down the street but I did not have time to check that out.
This review is getting 2 stars because of the room servicing, however. The bed was barely made and nothing in the bathroom was cleaned. I don’t expect anything crazy, but replenishing soaps and wiping down the counters should be a standard. I might consider the Days Inn across the street if I were to do my trip over again.

I might stay here again, IF I have a desperate need to stay in Chapel Hill AND every other hotel In a 20 mile radius is overbooked.
2 nights of little or no sleep for lack of comfort (air, bedding, etc), with a lack of maid service in the middle…
AND a bonus bizarrely rude and hostile breakfast attendant.
On second thought, maybe not.

I have stayed here cumulatively over a month. Excellent staff make this a winner budget place. Sure there is the world class Carolina Inn when you want to pay triple the price. But for the budget shopper, look no further.

Great location — shopping and stores right across the street and a direct 5-​minute drive from Franklin Street and UNC.
The staff was incredibly friendly and helpful. We chatted with Shawn at the front desk for about 5 – 10 minutes just about UNC, Chapel Hill, and NC in general. He is enthusiastic about the area and about his place of business.
I really liked the décor in the main lobby. There is all kinds of UNC sports memorabilia to make you feel immersed in the UNC culture.
I liked the layout of the room. It was quite spacious. I was hesitant about the door connecting us to the room beside us, but as long as you keep it locked, you should be okay. The Internet works just fine. The bed was very comfortable. I’m not sure that our air conditioning was working… I like to be hot, but the room was a little too warm for even my liking. Thankfully, I found a portable fan in the closet. Once I turned that on, the room temperature became much better. The ceiling had some weird creases in it, like you could see where the wooden boards were located above the spackling paste, but it wasn’t a problem. Granted that it is around Christmas and New Years, so there may not be a lot of people staying here in general, but it was nice and quiet. I didn’t hear anybody walking by or talking nearby. That was nice. Shawn asked whether we wanted a first floor room or second floor for privacy. We opted for second floor and got a nice view of the pool. We also opted for non-​smoking and had no problem with that. And best of all, the room was approximately $ 65 for the night.
I don’t think there is a complimentary breakfast, but that’s okay. I didn’t plan on utilizing it anyway — I never do anywhere else. Shawn indicated that we would get ½ off at the bar and grille connected to the hotel if we went there for lunch the next day. Shawn gave us all kinds of recommendations for places to go, see, and eat, which I really appreciated. It was a great experience. I would come back to this hotel.

I stayed here for 3 nights this summer. I had read some horror stories about the place and had prepared for the worst. I had zero issues in my standard king room. Bed was comfortable, shower worked, and the room did not smell of smoke. Overall, it was a nice place to rest my head at night, and the price was affordable too. It’s close to the highway, close to grocery stores and restaurants, and a quick drive to downtown Chapel Hill & Carrboro. I would stay here again.

This place is pretty terrible… It was the cheapest option in the area, though, at $ 60/​night. The pictures that the hotel has on their website is much nicer than what it truly looks like in person. Also, some of the people staying here are just a bit… questionable (dirty clothes, tattoos, smoking/​drinking outside of the hotel rooms).
The first room I checked into was non-​smoking but absolutely REEKED of smoke. Had to return to the hotel lobby to request a different room. The second room was better, but smoke from neighboring rooms or from people smoking outside would waft into our room. It wasn’t just a little bit of smoke, either, as my clothes ended up picking up the smell and needed to be washed.
Our bathroom walls also had water damage and the shower curtain was ripped. The carpet seemed a bit dirty, so I walked around in flip flops the entire time. I got so paranoid about the condition of the room that I checked the mattress for signs of bed bug droppings.
The only good thing about this place is the affordability. I was fooled into thinking it was a good deal. You get what you pay for, in this case. I would not stay here again.

Hotel has very mixed reviews, but we greatly enjoyed our stay here! It was only 1 night, but the room was completely clean, had a large bathroom and had an extremely comfortable bed. We got a great price on groupon that made it a great deal, but it’s usually decently priced and a solid place to stay

I notice that the reviews for Chapel Hill University Inn seem to be all over the radar. I had an OK experience for the most part, what I would expect for this type of inn. It is a lower priced option in case you don’t want to spend more bucks at one of the higher tier hotels in the area if going to a sporting event near here. Coupled with using a LivingSocial coupon for the place as well that I used on my stay, I would say it served its purpose.
From what I understand, it was an old Holiday Inn until converted to the present day University Inn. So you expect the doors opening to the outside type of layout they have from knowing that. Also interesting is that each building is assigned a sports team designation such as the baseball building, the basketball building, football, soccer, etc. That coupled with the very athletic/​school colors decorated lobby makes for an interesting hook. No hiccups with check-​in/​check-​out encountered. The room itself was again as you would expect for a Holiday Inn type renovated place. The bed was comfortable, there was a small fridge and microwave, flat screen TV, good sized dressing/​sink area and small shower/​toilet area. There was no surprises or overwhelming features, it was a normal type room that suited the purpose well for the night (being close for getting up and going to the game in the a.m.).
Bottom line: Average former Holiday Inn type of room. Suits the purpose for lower budget lodging in the area. Comfortable bed, nice location situated near UNC and on the way out to Duke as well.

This place is disgusting. DO NOT be fooled by the nice looking photos. The room had nasty water stains on the ceiling, cigarette burns in the bedspread, dirty carpet. It was terrible. When we left because we couldn’t stay there. We were told we could get a refund and I’m still battling it two months later.

For us everything was done right; clean and cozy place to stay. The pool was great to hang around and for the cheap cost it was very nice. No complaints.

Great price and a great location! This place is a former Holiday Inn and now operates as an independent hotel. These people clearly love the university and the town!
Our room was exceptionally clean with nice linens and pillows. The furnishings were a little dated but the room included a fridge and a microwave. The bathroom was large, well lit and well kept.

Cute UNC hotel!
Super cheap and great location. The hotel is no-​frills but clean (former Holiday Inn) and has free Wifi. Perfect place to stay, as you should be spending your money on all the fun restaurants and bars in Chapel Hill instead!
Easy walking distance (i.e. less than 0.5 mi) to A Southern Season (go there if you don’t know what I am talking about), Squids (happy hour oysters!), Locopops (name says it all!), 3 Cups (gourmet wine & coffee), and major Chapel Hill transit buses (free!).

The hotel was clean, convenient to downtown Chapel Hill, and while a little dated style-​wise, not bad for the price. I would probably have given it a 4 star rating, but we had an item stolen from our room, and when we reported it to the desk staff, they insisted we’d just «lost» it, and said they would let me know if it was turned in to lost and found.
I was adamant that they ask housekeeping about it, and was told that they would go speak to them and would call me to let me know what was said, but never heard back. I’ve contacted the office several times in the days since we checked out, and have been told every time that they would go speak with housekeeping about it and call me right back, and have yet to actually hear from them.
I’ve read several reviews on other sites claiming they’d had things stolen, so while the hotel itself is fine, if you choose to stay here, I would definitely recommend not leaving anything valuable in your room unattended.

Total rip off. Made reservations on Orbitz like I have many times. Had confirmation for a nonsmoking room. Clerk and manager said they only had smoking rooms and that Orbitz reservations are not honored as to smoking/​nonsmoking request. Contacted Orbitz and Orbitz said that was a totally false statement.
The breakfast buffet is set up in the bar next to the hotel so you can smell stale beer while waiting for you omelet. Breakfast not included.

Stayed here during our roadtrip, which passed through Chapel Hill on a Friday night. We were initially drawn to the University Inn for its low off-​season prices, convenient location a few miles from the Franklin St. bar and nightlife area, and its apparent lack of affiliation with any major hotel corporation.
Overall, not a bad place at all. It probably helps if you’re a huge UNC sports fan, as the lobby is decked out in sports gear and the wall behind the front desk is covered in sports collectibles. Even the door handles are made of baseball bats. Seriously.
Anyway, we stayed in the «Soccer» building (probably not as popular as the Basketball one). Our room was clean, spacious, bright, with a functioning AC. The bathroom was a little dated, w/​low ceilings and a «used» feel to it. But hey, its a hotel. I’d still recommend this place to a friend, especially a ‘heels fan.