Pizza Hut

Good pizza (garlic knots) and right on time. Ordered carry out and was able to get the pizza I wanted, despite the online order form saying they were out of stock. Courteous service, and the pizza was hot and ready when I arrived a half hour later — when they said it’d be ready.

Never have I been unhappy with food or service from this Pizza Hut location until tonight.
I don’t mind the wait time normally. So I expect that with a 1 hour and 40 minute wait time the management team working tonight would ensure that the food be up to par.
Instead I received a cold pizza, cold fries (1^st time ordering seemed to come back to life after reheating in oven), 2 orders of cold boneless wings (only 1 order was sauced) and 4 not at all refreshingly cold but room temperature sodas.
Only reason I’m not going crazy about the fact that I have to reheat the food I expected to be delivered if not hot but at least warm especially after a almost 2 hour wait time for is cause the Hershey’s brownie couldn’t be messed up. I love ya Pizza Hut. I’m not mad at ya. Next time do better.

Pizzas were ready within the time promised. Pizzas were delicious! Staff was polite and friendly…

I placed an order online this morning, so that I could pick up the pizza after church to take to a friend’s house. I entered ’12:30′ as the pick up time. When I got to Pizza Hut at 12:30 the door was locked. They had not opened yet, though the hours on the door and website said 11 am. The opening manager was just arriving as we left…

Decided to give Pizza Hut a chance again after ignoring them for years. Placed a delivery order on a Friday night about 7pm, using their website. Only after I place the order does the timer pop up saying I’ll get my delivery in 1 hour and 40 minutes. I live 4 miles away.
They use every bit of the time and the super supreme deep dish is mediocre at best.
Last order from me. There are numerous other delivery pizza places locally who never need more than about 40 minutes (in the same Friday night time frame) to deliver far better pizza.

this may actually be the worst pizza hut in the United States.
placed a small delivery order after dinnertime hours and received an estimated delivery time of 45 minutes (we live 5mi away). 45min after the estimated delivery time had passed (1.5 hr. since the time of order), i drove to the shop only to find the employees standing around having a jolly ol’ time and my order in the warmer – it hadn’t even left yet. needless to say, it didn’t leave and we received a refund.
the best part may have been when the wife picked up a carry-​out order and saw someone’s pizza actually dropped on the floor and placed back in the box. they were 100% going to serve that to whoever ordered it until she called them out about it.
nasty and lazy. we should all go somewhere else.

Why in the heck does it take over two hours for pizza to be delivered? There is absolutely no excuse for it. This is the first and last time I let my little brother pick the pizza place lol. We would’ve all been stuffed and ready to pass out by now if we went with Paisano’s…I’m just saying…

Pizza never showed up. I ordered two pizzas online at 5 pm, and it said it will be delivered by 5.30 pm. Two hours later, I called the store to see where my order was, but their line was busy. Their phone didn’t work all evening, so I couldn’t get an explanation why I paid almost $ 40 for nothing. As much as I love their pizza, I won’t be ordering from them again…

Ordered pizza from this location last night and will never make that mistake again. We placed the order online… put a large pizza, wings, one soda, and cinnamon sticks in our cart. Got the grand total and everything. Well, when the delivery guy showed up… he had two sodas, the wings, and cinnastix. It appears there was a glitch in the system and the pizza order didn’t process and instead there was an additional soda added. Okay, I get it… stuff happens, so I wasn’t even mad at Pizza Hut itself. However, when I asked (before realizing there was a glitch) the delievry driver where our pizza was… he was so rude about it. Simply said… um you forgot to order one, not my issue. UM what? How does one forget to order a pizza from a pizza place?! After going back and forth for a few minutes (as I wanted to grab back my receipt and erase his tip. but I resisted)…he ended with «well you can call the store or whatever, but it isn’t our fault» So, I did call the manager and explained the situation and discussed the rude delivery driver… he sent over a large pizza at no charge. Now, that’s nice and all, but it was the SAME driver that delivered my first order. Okay, I’ve seen enough hidden camera shows to know better than to eat anything served by someone who you had a bad encounter with. Oh and when he delivered the pizza. before handing it to us. he asked «So how was I being rude?» Anyways, I ended up throwing out the pizza because when we opened it… it looked a mess as if someone had messed with it.
Never again.

Placed an online order at 6:07pm. It was supposed to be ready at 6:22pm. I got to the store at 6:30pm and pizza was not ready. Finally, at 6:45pm, I asked the cashier for an update and he located my order sitting in a hot box. They forgot to make the wings and gave me someone else’s instead. Thin and crispy was not crispy at all… quite soggy. The staff was incredibly slow and seemed disinterested as a line began to form with people waiting for pizzas. Awful place.

This Pizza Hut location is horrible! Gave them a second chance and again, we were disappointed with their pizza. Is it really a pizza when there is barely any cheese on it? The pizzas arrive slightly warm and soggy. They need to learn from their Centreville Pizza Hut location or something. Never ordering from them again.

The quality of Pizza can be better.

Ummm its Pizza Hut, it gets the job done