Pet Club Chandler Heights

I go here beccause they have a specific item that I need, but apparently they only had two of them and when they sold them (to me) they do not re-​order them, nor does any of the staff know when they will. They didnt bother to check and see when they will order it or say that since I came in a couple of times looking for it that they would order it and let me know when it will be in. All I got for an answer was «I don’t know» to questions like, «Will you be getting more in and if so do you know when?» The third time I went there to see if they had what I needed someone finally told me that they can write my name down and «special order it» for me and call when it comes in. I got one call saying that they put a call in to another store and that they will call me when it gets there and that was a week ago that I herd from them. I do not know why it is so hard to help a customer to get what they need! If there is something that is out of stock for months you would think at some point they would re-​order it especially if someone keeps asking for it! The customer service here STINKS!

This place is the best, hands down. Go see Nakita! She is super friendly and great with my dog. I would recommend her to anyone, and I have. Thank you!

Nakita is an awesome groomer. I’ve been taking my Lil jax to her for over a year now. When I say that my lil guy has never been placed in any danger I say that with the utmost confidence… Before finding Nakita at Pets club, I took my Lil guy to several reputable groomers. He has been traumatized, eyes placed in harms way, and knees popped out of place. What I have learned from the various groomers in Arizona and the love I have for my dog. I will not return to those places. Nakita is our groomer and she loves the dogs that she works on like her own. So I would say that if you love your dog and I assume you do… Take them to Nakita… She is like Allstate for your dogs… Thank you Nakita for always taking care of my lil guy…

Always a great place to get you dogs groomed. You will not be disappointed! Great staff. Could not ask for a better place.

Nikita works in the grooming department and i have been taking my dog to her for quite some time. She just moved to this salon and if you are looking for a very good groomer she is hands down the best. I’ve gone through so many over time. Im thankful i found her and would recommend her to anyone!