Applebee’s

I would give this place no stars if I could. Been there three times and the food, service and atmosphere is horrible. Go to the Applebee’s in Lake Mary, that one is MUCH better.

Bartender Jen is very rude. Waka Flaka Flame is banned from the juke box. If you love watered down drinks and dirty looks, come on down!

So disappointed after recommending dining here last night to a group of friends. To start off the air was not working on our side of the restaurant yet we weren’t able to move, and they kept seating people around us making it even more unbearable. Drinks took FOREVER, and server was subpar at best. Empty plates and drinks sat on the table for nearly our whole visit, and when I finally asked to have my plate removed I was told she couldn’t take it cause she was allergic. Check again took forever to come. I’m a 20% tipper always, but this sad customer service definitely turned that around last night.

Warning:
This Applebee’s is using accents (MSG) in their food!!!
I would get dizzy and nausea if I eat food with msg in it. So every time I eat at this place, that’s what I get.
MSG make everything tastes great but it’s not good for you.

My mom’s steak came out with home fries not mashed potatoes, but we didn’t have time to send it back. Then she cut into her steak which was supposed to be medium rare and was well done. She ordered another steak and received it way over done again. Apologetic, but not nice manager. My salad was so bitter and had no onions like it was supposed to. My French onion soup came out luke warm.

I just moved to the area recently and this Applebee’s is AWFUL. Back home we have a great neighborhood Applebee’s but this place should be avoided. The food took forever to be prepared for takeout and it was completely inedible. The Brewhouse Chicken was the worst thing I’ve purchased on any menu ever. The sauce was runny, bitter, and scorched tasting. The mashed potatoes were like a soup under the chicken and everything was so soggy. My wife’s French fries were cooked in a burnt oil as well and her burger was a sloppy, soggy, mess. I also tried contacting the email address for the manager that was on the receipt and received no response or effort in resolving the problem. Unless you’re looking to waste your money, I would avoid this place.

I live near here and was excited when the Applebees first opened but haven’t visited until recently, which was a big mistake. I read the reviews and figured it couldn’t be THAT bad and since I was hungry and didn’t feel like driving far I settled on going here. I ordered something «safe» and basic, mozzarella sticks and bbq boneless wings. My mozzarella sticks came out not even luke warm and my wings had a strange bbq sauce on them that left a horrible aftertaste in my mouth. The only positive was the service was fast. I will not be back here.

We sat in the outdoor dining area which was very pleasant. The drink server arrived as soon as we were seated.
Two of us were in the mood for burgers. The third ate light, just an appetizer. I like the rectangular plates. A burger and fries fit perfectly on that kind of plate.
Everything arrived quickly. The server was especially friendly and prompt.
Only minus is the outdoor tables were not well stocked with artificial sweeteners. However the type I prefer was brought quickly on request.
All of us had a nice time.

We must come to this place at least twice a week and it’s not only for the great food and good prices, we come because of our favorite server, Jennie, she has treated us very good from our first visit about 2 years ago. She knows her customers likes and wants. She is very courteous and amicable, knows her job and is willing to go the extra mile to make you feel special in every visit. We love her and our son loves her even more. She makes this a better place to visit.

We couldn’t wait until something nice went into the location here as it had sat empty for years. We have only eaten here a few times and each time we go away both feeling like it’s just ok it’s not as great as we always hope for. The deal of two for twenty is great and the selection is good. Got the house salad this time and I do not like the spinach leaf so called lettuce it’s just so hard to eat but they do not have thousand island dressing so strike two! I got the Alfredo chicken penne pasta and it was good and the other entrée was a burger but it had onion or something extra cooked inside which made it like a surprise burger. Looked like mushroom or onion. Wish I liked their menu better to eat there more often but seems it’s lacking something.

Food was decent. Hostess seemed annoyed when we walked in but it was dead for lunch. Waitress took about 10 min to get our drink orders. Started ordering for my son and almost left without letting me order for myself. Saw her about once after our food showed up. She must have been in the back. Didn’t even offer to split the bill for my friend and i, assuming she wanted more tip for the total amount instead of split. Wasn’t offered dessert before the bill came out so just stopped somewhere else for it. Hire some ppl who seem happy to serve customers instead of being an annoyance for a refill. Prob going to chili’s next time.

Even worse than the last few times. See pictures for the few fries they gave us, after waiting over 10 minutes past when our food should have been ready for pick up. Ugh!

This restaurant is very clean and the entire staff was very attentive and very pleasant. My waitress Victoria was super sweet and there for any of my needs. She was on-​the-​ball. I ordered a Heineken, yes at 11 am, its T.G.I.F., and was ice cold. My husband oredered the new burger from the current t.v. commercials, the All Day Brunch Burger. Oh My Gosh!!! I started eating his food instead of my own. A must at this restaurant. Ordered medium. Delicious!!! Taste even better than the commercial made it look…

We waited 15 mins & had to find our own server. Meanwhile, as soon as the hispanics were seated, the manager rushed over to apologize that the waitress had not come. My order was wrong. The utensils were filthy. The only other black people were made to wait at the table for over 15 mins until I called and told Lisa they had not been seen. Manager did not come until we were almost done. Lisa claimed it was not racism but was not able to find other blacks who had been served. She said all races had been served that day. I asked if Chinese had been served. She said, «Yes. Asians have been in that day.» I asked again about Chinese. Lisa implied they were all the same. The worst and most racist dining experience in white some time.

Slow service with just okay food. Save your time and just go to chilis.
Services was slow and just off. Had to ask for things like silver wear, plates and drink refills. You could overhear neighboring tables having the same issues.
Had the bacon burger. Had no flavor really except grease. Was just dripping in grease. On a positive note the pot stickers and strawberry lemonade were good!

Walked in and it smelled like garbage. A sign to leave but I was starving so just sat outside. There was two dogs there and I didn’t like that. Love animals. But not two dogs barking at each other while I eat. The atmosphere was very loud and annoying. The service was horrible and to top it off the food was discusting. I will never go hear again. My dad said he heard bad things and I should have listened.

Late night stop for appetizers & a nightcap. First thing we notice is the very small crowd, followed immediately by the complete absence of servers. Patient. No hurry. It’s cool. We’ll wait. Small talk among friends becomes long talk. Hmmmmmmm. How long have we been sitting here?
Finally, a sweaty and obviously-​harried waitperson walks by — quick, grab her. Missed. More small talk. More waiting.
Here she comes again — excuse me, hello? She stops, turns, drops cocktail napkins on our table, and proceeds to regale us with her personal issues of how busy she is, how lousy her evening has gone, how tired she is, and o by the way, did we want to order anything?
Nah. We’re good. It’s late. We changed our mind. Didn’t realize how tired we are, and we really need to go. We’ll come back soon. Thank you.
Or not. Crazy world we live in — a national chain that advertises how they are a great late-​night option, and we stop in 3 hours before their 2am closing, yet don’t staff their location with enough employees, not to mention hiring someone who absolutely loathes their job.
Haven’t been to an Applebee’s in more than 10 years — now I know why.

Thumbs down to this place unless you crave bad food and bad service.
I can’t remember the name of the burger I ordered but it was as bad as it gets. It looked fine but looks can be deceiving. There was some kind of generic BBQ sauce on it that left a horrible after taste and gave me an upset stomach well into the next day. My friend ordered the same burger (what can I say, we have the same taste) and had the same complaint. For some reason his had much more sauce than mine, MUCH more. The sauce was so bad neither of us even remember much else about the burger.
When I took the picture of the burger the server (who was unkempt and sketchy, jittery/​nervous) came over and asked, «Why are you taking a picture? Let me see that picture! Is something wrong??» It really caught me off guard. Am I the first person she’s ever seen take a picture of the food? I find that hard to believe. She kept on questioning me about the picture but it was hard to hear over all the noise in the restaurant.
All the employees looked sketchy and unkempt. I’ve seen better groomed employees at a dive gas station.
We got the shooter desserts. They were ok, certainly nothing to write home about. I had to sneak the pictures of them, God forbid she catch me taking another picture.
Save your money and go some place else.

I’ve only been here one time so far. I ordered the quesadilla burger, which was actually better than I expected it would be. The restaurant was clean, and the service was very prompt. When we mentioned that we had somewhere to be that evening, our server really hustled to get us in and out while still providing good service.
This is one of the rare occasions that I have stopped somewhere before checking the Unilocal reviews. When I did, I was a bit surprised that they were as low as they were. Hopefully the management is turning a corner?
That said, the menu is typical TGIF/Chili’s type of fair, not bland, but also not that adventurous.

First time out at the brand new Applebees. I came out with my husband and a friend for dinner around 7pm Saturday night. There was a 20 minute wait with no room at the bar.
The new place is very nice, clean, modern. A definite upgrade from the old Applebees in Maitland.
Our waitress was super friendly and helpful. The place was very loud, though. Multiple times I asked her a question about an item on the menu to be responded with «great I’ll put that order in for you.» I wasn’t ordering it, I was asking a question about it. Not her fault, just a noisy/​busy place.
This location is brand new, but the menus looked like they had been grandfathered in from a previous location. Wet, sticky with half the print torn off. My menu looked like it had just been dropped in a sink of dirty dishes. It was nasty, I made sure to wash my hands thoroughly after we ordered.
It was also very dark in there. They have Blue «mood lighting.» It almost put me to sleep.
Food and drink service was really slow. Our waitress kept coming by to apologize for the long wait.
Once the food came it was okay. The side salads were huge, almost entrée size. I ordered the fried shrimp with no fries. The waitress brought the fries anyways because they charge me for them regardless. Good for our wallet but bad for my diet.
They have some pretty decent 2−4-1s. I normally pass on the 2−4-1s because you get what you pay for = less alcohol and low quality mixers. Not the case this trip. I had the 2−4−1 Mojitos. They definitely were not authentic, some club soda or sprite in the mix, mint was not muddled at all, just plopped in on top, still pretty tasty and decently potent for a 2−4−1.
We rounded out the meal with a pecan blondie. One of my favorite desserts of all time. Our bill for myself and my husband came out to just over $ 60. Do I feel like I got great value for the price, not really. I definitely could have gotten better value for my buck at a non-​chain restaurant, but all in all not a bad local neighborhood place.
Glad to have a new dining option in Casselberry.
They also have Black Light parties on specified nights. Not exactly sure what that entails, but sounds interesting. Bar is open until 2 am and they half priced appetizers during lunch and after 10pm.