McDonald’s

Friday morning I ordered a chicken biscuit with cheese. That’s it! The girl at the drive thru told me they weren’t serving lunch. Well, I know that! It’s 6:15am! A chicken BISCUIT with cheese!
So I get to the window, give her my card, and she said its her first day. Okay, no harm, no foul. She gives me my card back and the receipt. I go to the next window, get my bag, and go on to work. Now, she gave me a clue, but I didn’t pick up on it.
So, I get to the parking lot at work, open my bag and take a bite… of a cheese biscuit! Just a cheese biscuit! With no chicken! I look at the receipt and it says a sausage biscuit, add cheese, NO SAUSAGE!!!
Okay, so that’s not what really made this a bad experience. It’s the fact that when I called to correct it, NO ONE ANSWERED THE PHONE! EVER! Not at 630! Not at 9am! Not at 10am!

This has got to be the worst McDonald’s I have ever been to. This is the third occassion that my husband has made a «late night» food run (after 11pm) to this location and it will be the last. All three times the staff (including the manager) was rude and incapable of handling even the simplest of tasks.
The first time, the girl in the drive through replied with a, «I wasn’t fucking talking to you.» When our friend had thought she was asked a question. The manager handled it, but we were not given an apology and were left sitting in the drive through for 5 minutes while said manager handled it. The fry boxes were half full but at that point we had enough and wanted to get out of there.
The second time, more rude service and half full boxes.
This time, the manager put together the order incorrectly. He charged us for a large fry which we ordered, but didn’t put it in the bag, and he also did not get the 3^rd sweet tea that was ordered. When this was pointed out he very rudely told my husband he was incorrect and that it would be an extra charge. After inspecting the receipt and seeing that we were charged for the fry but not the sweet tea, he very rudely went and got the fry and drink and sent us on our way. Upon reaching into the bag to grab one of said fries, my husband discovered that they were wet and slimy, as though some one had spat in them.
The fry boxes were also once again half full. And the other fries that were not slimy were cold and tasted as though they’d been sitting for quite some time. I am not even close to satisfied with this location. Something needs to change before they have a lawsuit on their hands.

this has got to be the slowest, worst
McDonalds around. wait 30. minutes at the drive thru with 2 cars jn line. not a one time occurrence but everytime you go. Awful, awful awful!

This is the worst fucking McDonalds I have ever been to in my entire life… Ten years back in 2004 when I ate at this McDonalds I never experienced such low quality service. The service has completely degraded and the employees are rude. Over the past two weeks I went through the drive thru twice and the service was horrible. Half the time their ice cream machines are broken down. The service isn’t fast at all as it takes at least 15 – 20 mins wait. I was completely frustrated. Last Saturday when I ordered just two cookies and asked them to be warm, the female employee was just didn’t answer me. Later when she placed my order, I repeated my self by saying «can i please get them warm?», the employee just said «$ 1.08″ next window please». Last but not the least, I waited more than 10 mins and the employee just threw the pack of warm cookies on me rudely after which i drove by. The cookies were in weird shapes and half burnt. I simply can’t believe this low quality service by McDonalds. This restaurant need to improve their quality of service or need to be shut down asap. Sigh.

WOW… at 11:02 I pulled in to their drive thru for a basic value menu item. 10 minutes later I wanted my money back. Some female with a green jacket just ignored me all the time. I expect the refund to my card will be made at some point. This is one of the lowest performing McDonalds I have ever been to. I occasionally go to the one on Lake Boone Trail or Kildaire Farm Road. They both are no way as incompetent as the Walnut Street location. I will drive the extra 2 miles to get good service.

This is the worse McDonald’s in Cary. I complained to corporate about their poor management on one occasion. corporate sent the email directly to the store. Of course the store manager never did anything to remedy the terrible service I experienced. its ok. I will never return.

Super nasty place! Okay, so I stopped here to sit down and get happy meals for my sons. The place was really dirty, napkins on the floor by the beverages, and food on some of the tables. No ketchup or napkins. It was empty at the time we went. So. I’m pouring the fries on the tray and notice a small curly black hair. I promptly went and requested a refund on my entire order. I jetted out to of there with my boys and took them to another McDonald’s. Save your stomach, don’t go here!

Okay, it’s a bit silly to review something like McDonald’s, but this location’s drive-​through is killer. The staff are clean-​cut and friendly, and I’ve never had to wait long or return an erroneous order. Of special note is that when they pour drinks into the larger styrofoam cups, they manage to do so cleanly, without spilling the beverage onto the outside of the container and creating a sticky mess. There’s nothing I hate more than having to ask for an extra napkin to wipe off a sloppily-​poured drink. Anyway, whoever is managing this store is doing a great job, personnel-​wise. If you don’t notice anything special here, try out the nearby Burger King (off Walnut Street) for a contrastingly slack experience.