Just came here after a horrible experience at Krispy Kreme, and they made it up to us here at Cinnabon! Wonderful customer service! There was only one employee at the time, and even though he was busy, he properly acknowledged us and took our order as soon as possible. I didn’t get his name but he was the big guy that was here around 2. Very friendly dude. I bought the MochaLatta Chill and it was so delicious!!!