Chase Bank

I go in to this bank usually between 1 – 3 weekdays. They are always staffed accordingly. They associates they have are knowledgeable and they get me in & out in a timely fashion. I bank with Chase for convenience and reputation. This branch lives up to those expectations perfectly.

Tried to open a business checking account today at the Bressi Ranch Chase. A teller acknowledge me right away, get a star for that. Told me someone would be right with me and to have a seat. Comfortable waiting room. Another star for that.
However, it was more important for their banker to make phone calls instead of gaining me as a customer, so I proceeded to wait. In fact, proceeded to wait with three employees there and periodically with me being the only customer in the entire bank. And so I left. The teller was very friendly waving to me good-​bye.

I don’t remember the exact time or day I first walked into this branch but I do remember my interaction with the employee. His name is Sean Swanson an his title is Relationship Banker and he definitely lives up to his title and is nothing short of amazing! I brought my daughter with me that day and I was there to set up a checking account and didn’t know what my options were so I was a little hesitant. After hearing what I needed Sean took the driver seat from that moment forward and put everything into place for me. Talk about a huge sigh of relief, he makes the entire process so easy and handles everything for you… AMAZING customer service!!! I have NEVER had anyone one at any branch I’ve dealt with treat me like I was a valued customer and he definitely goes out of his way to handle whatever it is you need. I keep Sean’s business card on me at all times because I know I can count on him to answer or get the answer for any banking concern I have. Thank you Sean Swanson! This review was long overdue and you deserve it!

I have only used the drive thru… it has a drive thru! Convenient for people who cant park and walk.

Great people, full of enthusiasm, and the branch manager Stacey is always helpful and friendly. I used to bank with the one that across the street, which rhymes with B of Hay. :) But… I am moving my accounts over due to the excellent customer service.
Case in point – I needed some foreign currency for business travel, and even though they had a lead time of a few days, I was pleasantly surprised to get it just in time for my travel within a tight time frame, no extra cost (with a business account). Needless to say, I am a happy camper and will not hesitate to recommend their services to anyone.

$ 125 for free? Yes, please and thank you!
I had been wanting to switch over to Chase because it is the closest to my work, and if you go to this branch specifically (they just opened up so my guess is they want to promote the location), then SCORE!. you get the free moolah, just like that.
Ask for Andrea Beach. Whenever I need some face-​time with a Personal Banker, I will make sure to look for Ms. Beach because she sat with me for like an hour helping me out and hooking it up, nicest banking experience I have had yet.