Sleep Train Mattress Centers

I bought a bed about a month ago and wanted to wait on the review till I new I loved the bed and I do. Adam was very helpful and patient with me as I tried out every bed and when I had questions he had answers. Buying a bed can be kind of awkward but he made sure I felt comfortable.
Thank you Sleep Train I love going to sleep again!

Got a great deal on a bed here. Adam was amazing and worked hard to get the deal we needed. If we ever need anything else, we will definitely return to Sleep Train. The whole staff is friendly and overall it was a pleasant buying experience. Picking a bed is hard enough and Adam made it much easier with his knowledge of each bed and was able to direct us in the right direction.

I was unsure about what to buy, Foy spent the time to find me the perfect mattress and got me a great deal with interest free financing! I’m super happy with my purchase and can’t wait to get a better night sleep!

The best mattress deal you’ll find! No need to shop around first, I already did that for you! Amazing deals this Memorial Day weekend. I got a HUGE discount on my new bed and can hardly wait for it to be delivered! Thank you, Adam Fremlin for your great service and knowledge about the products that you sell! I’ll definitely be back (for the third time!)

This is my second time buying a mattress here. The staff is very knowledgeable and helps you by asking all the right questions about how you sleep, etc. I didn’t feel rushed at all. I like that I can finance it at zero interest, which makes it affordable to get a great sleep. I will recommend this store to anyone.

I have been very happy with sleep train in buying my new mattress. Adam was very helpful today in a follow up purchase with sheets, and found them in stock at another store and arranged for them to be brought to Capitola.

Sleep Train is a very good establishment. We needed to get a new bed after 30-​years — discovered beds have grown-​up. Brandon Berry was our sales person and he did a Fantastic update and reviewed all the option. Very patient with our questions and definitely listened to our priorities. Brandon showed us several mattress options and then he he combined the mattress options with the adjustable bed options.
The adjustable bed option with just about any mattress is the the GREATEST thing since the pillow.
Ok, quick recap. Sleep Train excellent selection, establish business and some of the best prices. Brandon Berry is a patient and excellent educator who knows how to work the best deal.

Foy, at Sleep Train was very nice and quite professional. He was knowledgeable and low key. I appreciated his laid back style.

I just bought a Flex Supreme Hybrid Tempurpedic from Brandon Berry a super knowledgeable Sales rep over at SleepTrain and I gotta say. Brandon made it very comfortable and Not pushy at all… I would recommend sleep train to Everyone and right now is the end of the year Sales!!! What are you waiting for… Head down to Sleep Train for a BETTER Rest…

Very good salespeople, but buyer beware: if you need to return the mattress, it’ll run you $ 149 (as shown in their policy) plus tax ($ 162.48 total in my case). Also, they won’t accept it at the store, you’ll need to schedule a pickup from their warehouse folks.
After discovering that the sweet deal they’d put together wasn’t going to work for my needs (my toddler couldn’t summit the tall mattress & low frame combo — something that was difficult to test in advance) negating the whole point of getting her a «big girl bed»), & the return on a mattress I’d owned less than 24hrs was a total hassle.
There’s a saying that goes something like «it’s cheaper to get what you want the first time», and that’s true. In the end, they let me keep the pillows ($ 162.48 for 2 pillows), and I got an IKEA frame & mattress that works better for my family. I take the bulk of the blame for not understanding their return policy, but I’ll continue to do business with more flexible establishments in the future.

Brandon and Benedict are very helpful. They were able to help me find the perfect mattress, base, and pillows. I am extremely satisfied with their top tier customer service.

I just recently purchased a new bed from Sleep Train in Capitola. Like many, I wasn’t sure what kind of bed to purchase and was pretty sure I would steer clear of a Tempur-​Pedic because I’d slept on a couple and they seemed too hot for me. The gentleman that helped me showed me many different beds and asked all the right questions — he is the manager of the store, Foy Williams. Well, much to my surprise I ended up liking a Tempur-​Pedic Cloud Prima that has more cooling factors built into it and even got the model with the head lift. The bamboo sheets I purchased are awesome and the mattress cover set really helps to maintain even cooling with the mattress.
Although, I’ve only slept on my bed for 3 nights I’ve noticed a remarkable difference in how refreshed I feel in the morning — my back and neck are feeling so much better which is a huge plus for me. It’s been very hot here in Santa Cruz so the heat factor of this Tempur-​Pedic is being tested! So far, I’m comfortable and very happy except for the strong chemical smell in the mattress.
What a difference it makes to have a good bed to sleep on! Thank you Sleep Train and a special big thanks to Foy for helping me to make the right bed selection. Your customer service is A+ and I really appreciated all the extras you threw in for me!
UPDATE October 17: I’ve now had my Tempur-​Pedic Cloud Prima for about 2 weeks and although I’m having a comfortable experience on the bed itself, the outgassing has been very troublesome for me and I’m having some severe allergic reactions that have sent me to the doc. It looks like I’ll be returning my Cloud and finding another bed for myself. I understand that some people do have allergic reactions to the chemicals used to manufacture these beds.

Bruce was so very professional in his service. He knows his products and there is no pressure selling. We have purchased all our mattresses from them in the past and once again service and their products are great. Next day free delivery, setup and haul away. We won’t shop anywhere else. Thanks again Bruce for your great customer service.

I look on line for what I wanted because I hate shopping. so we went to sleep train and tried the beds. it was great we had fun and Gabriel, was very knowledgeable he made looking for the right bed easy. thank you Gabriel!

Great service and very informative of the types and different quality of beds they sell. Free home delivery. Highly recommend this
store.

Great service and remarkably informative and honest. I normally hate shopping for beds and furniture, but this experience was delightful. Thanks Gabriel.

long story short
I bought a mattress and box from a very nice sales person.
Two weeks in I started waking up in the middle of the night. Turns out the mattress is uneven.
I called in, they said to turn it over. I did. Two weeks later same deal.
Called again, and I said I don’t want this mattress. They said that I was outside the time bla bla. I said call the manufacturer and have someone pick this mattress up. I got an appointment which I had to fight for and then my Mom waited for them, they were late and she took our dogs for a walk around the block. I got a call from the guy who was at my front door to check out my bed and I told him my Mom will be there in 5 min’s or less. He said sorry can’t wait and literally hung up.
Back to square one.
Called Mattress Discounters again and let them know what happened, they said well call them again and set it up again.
A couple weeks later, This man shows up and checks the bed and is here for about 10 min and says there is nothing wrong with the mattress. Leaves a note with his findings which state nothing.
I have been dealing with this bed for about a year now. Totally uncomfortable at night. I constantly turn the mattress in the middle of the night. The bed bows in the middle like non other.
I feel like taking the mattress down to their front door and dropping it off and just stand there all day and share my story with each customer that walks in.
I so don’t have time to deal with this!!!
I want my bed replaced.
Lastly if I would have purchased my bed from Costco it would have costs me less and there would be zero issues if there was something wrong with the merchandise.

I wasn’t exactly sure what kind of mattress I wanted I just knew I couldn’t spend a fortune. I was a little apprehensive because I always get sucked in by salespeople, by was pleasantly surprised. Gabriel greeted me once I entered the store and was more than happy to answer all of my questions. He was not pushy, not a fast talker and kept my needs and budget in mind. I appreciate his help and am excited to go home and test out my new bed.

I had an awesome experience dealing with mattress discounters the staff were incredible!!! I purchase the Tempurpedic cloud and I love it. My wife and I got an incredible deal form Mattress Discounters. The staff on 41^st Avenue were incredible they help me out. I used to have back problems and then I got a new mattress from Mattress Discounters in my back problems went away… I highly recommend everyone buying a mattress from Mattress Discounters. also if you tell him that you heard it on KDON’s Morning Madhouse they might throw in something extra… Who knows.

My husband and I live in San Diego and happened into the store while visiting family. Our intention was not to buy, just to look at a mattress my husband saw at a store near us.
Luis greeted us a minute or two after we entered the store. Which for us, was a good strategy because I cannot handle sales people who pounce on you right when you walk in the door. We told him that we were just looking and which TempurPedic adjustable mattress we were considering.
Luis was very helpful and informative. He has a friendly relaxed way of approaching sales which kept us engaged in the conversation. At no point did he pressure us into anything, ask for our contact info, or try to convince us that we had to buy that day.
When we asked for information on pricing he was upfront, honest and went to work finding any discounts and incentives available. All the things the sales staff at our local San Diego store hadn’t offered us. He showed us how we could save $ 600 off what we were previously quoted.
My husband was so impressed with the experience that he suggested we buy there. We prefer to give our business to sales people who provide a quality no-​pressue experience. We talked about it and decided to buy our new TempurPedic in Capitola and have it delivered by our local warehouse.
We cannot speak highly enough of Luis and the experience we had at this store. I would highly recommend buying a mattress here even if you’re from out of town.