Charles Schwab

If your not banking with schwab. something is terribly wrong with you. Check out all the perks you get. ANY ATM ANYWHERE (WHAT!!!) and great customer service on the phone and in person. I had the pleasure of dealing with Gary who is great for this branch. Extremely helpful and super nice!

There aren’t a lot of Schwab locations around but this is a convenient location at the corner of Hamilton and Winchester. It is located in the Walgreens shopping plaza.
I’ve been here a few times to deposit checks. The staff at the front desk are professional, cordial, and quick. I’m usually in and out within 5 minutes.
The office is clean and well-​kept. They have CNBC streaming on the large screen TV and a Kerig coffee machine if you need to wait.

Been with Charles Schwab Bank for 3 yrs. now, even though the only branch is in Reno, NV. The Campbell office handles deposits, and is helpful, prompt and always friendly.
What makes this Bank stand out is that you can use ANY atm machine, no matter what the charge, and you get that charge paid back each month. Plus, checking accounts earn interest, no minimum balance. And there has never been a «hold» placed on any deposit — the day the funds are deposited, the money’s usable.
While big banks boast about how convenient their network of atms, how easy deposits are, in private, they bitch and moan about the cost and figure out ways to cheat us with fees, penalties, etc. No such attitude at Schwab.
If you can handle making deposits at a local Schwab branch, this is a great bank. Checks are free, wire transfers are easy and customer service by phone and in person is exceptional.

Although I was fairly happy with the brokerage part of the company so far, I am seriously disappointed with the mortgage unit. I feel I cannot trust the people dealing with my case and they will nickel and dime me at every point (estimated closing costs keep rising, rate is higher than when making the sales pitch, a higher fee will give me loan I basically do not want…). It just does not feel they have my interests as one of their priorities. I’m going back to Wells Fargo — bye Schwab…

I’ve never met the people at this office but I had a loan with Charles Schwab that — from application to payoff — was one of the worst customer services ever. There is no better word to describe their customer service people than ‘incompetent.’ Either they were incompetent or they were intentionally misleading and deceptive at every turn. Maybe the people at this office are a bunch of Mother Teresas. Maybe they’re great investment managers. As a lending institution, however, Charles Schwab should be investigated by the government body that licenses them.

went there and got help from the lady in the front desk. she was calm, professional, helpful, fast. I couldnt have asked for a better service!

I also am not a finance major as someone wrote on a review. I don’t visit the bank in person much, but the times I have the service has always been excellent. I have called the 24 hour line many times and get good advice and my questions answered. It is great to have a bank that I can count on and know when I call I don’t have to wait forever for a live person. They have knowledge and patience which is good for lost people like me and it doesn’t matter what hour I call.

I’m not a finance major so when it comes to investments and stocks, I’m completely lost.
I had a problem with my account but this location made it so easy for me. It’s a pretty small office so right when I walked in, one of the agents greeted me and asked how he could help me (some nice blond looking guy) I told him my problem and he gave me a complete walk-​through, step-​by-​step. He sat and listened to me ramble on for an hour with all my questions (and I had a LOT) since I never used my account. He gave me suggestions on investments, gave me a breakdown of all my options for investing. All for free!
Maybe I’m just being naïve since I don’t know how these places work but wow so friendly and no appointment needed! I really don’t know how financial services work, maybe this is normal? But friendly service is always a big plus to me.