Rite Aid

I was told that rite aid has amazing ice cream. So I went in to go check it out. I walked in to the commons Rite Aid and went straight to the ice cream shop. There was no one there, but it was no issue as it gave me time to decide what I wanted to get. Finally after no more than 2 minutes someone comes out from the back and asked what I wanted. I asked which cup was the two scoops since I wanted to know if I wanted more than two flavors. And in some shops the scoops vary in size. He proceeded to scream at me and told me to speak up because he couldn’t hear me. I was shocked that he would use such tone with a customer. I spoke loudly and he was like there you go. My 6 yr old was with me too, and even he seem shocked that someone would speak so rude to me. I will never be shopping here for ice cream, I think I would rather go to a much friendly ice cream shop in my area.

Horrible consultations here! The pharmaceutical technician DOMINIQUE (of Asian ethnicity) was super cold and I felt like when I was asking questions about the prescription I came to pick up she was uneducated about the product and gave me a juvenile answer. I believe when asking about something important in regards to health ALL your questions should be answered to the best ability possible where you feel comfortable receiving the prescription you came to pick up! Super unprofessional and it upset so much I am writing Thai review. Do not come here I believe anything in regards to health should be a 5 star experience!

The rudeness in the Pharmacy is beyond belief! I can’t imagine someone not feeling well and being treated so poorly.
To top things off the restroom is filthy!
I brought it to the managers attention over a year ago, last week I was desperate and the condition was far worse than it had been previously.
Shame on Rite Aid for allowing such conditions!

Warning do not attempt to get your priscriptions here. Have a 1 yr old who needed rx filled. They claimed it will take 3hours to fill??? Ok so i return in 3hours to a line with 4 people which took half an hour before it was my turn??? So now the clerk says that it cost $ 650. I said why, she said no insurance, i said he does have ins here is the card so she said ok come back in an hour we have to ring it up differently… wth…
Save yourself the time and money and go elsewhere for your rx!!!

This is the nicest pharmacy I’ve been in by far.
Everything is very well organized and clean.
You can tell that there is good management and that the employers care.
When you see Neosporin lined up in such a nice display along with other products, you know that people care and they are working from their hearts.
There are always good deals and specials… always.
Thrifty ice cream to all u ices cream lovers is available.
I highly recommend this pharmacy.
I saw one (or more) mean reviews and I totally don’t understand what are they talking about.
This place is absolutely awesome by all means!

All Rite Aid Pharmacies should have a welcoming type of presence. A lot of people come here because they are not feeling good and or need something quick. Even though this one is in Calabasas once you walk inside it’s as if you are in a customer satisfaction video and seems so outdated compared to all of the other establishments in the Commons Shopping Center. The employees at the front always look so shabby and unkept. It’s not hard to wash your clothes and comb your hair. Its like zombie land in here. If you don’t know what you are looking for, forget asking for help. The bathroom was… Nasty. The ice cream counter looks un kept. After my prescriptions were called in three days earlier I was shocked that they were not ready. First they told me that I had no more refills then «poof» they found them and told me it what take another few hours to fill. Other shoppers around me did not seem happy with the customer service as well. This location needs a facelift and some new employees /​managers. Yes, I’ll come back because it’s close to my house, but this location has been going downhill for awhile now.
GIVE PLENTY OF TIME FOR YOUR PRESCRIPTIONS TO BE FILLED!!!
I’ll give 2 stars only because there are a few employees that seem competent and nice. This Rite Aid could be thriving with a few changes!

This is the closest pharmacy to me but it’s the worst. I wait and stand around until some even acknowledges me. They are rude and just don’t care about customer service. Do not come here if you don’t have to.

After a terrible experience at CVS it was fantastic to be treated with courtesy and empathy. My wife who two hours before had be released from the hospital after spine surgery needed a prescription filled for her pain meds. Not only did Rite Aid have the drugs needed where CVS needed a week, yes a week, to get them, Rite Aid filled the prescription in 45 minutes. We’re moving all our prescriptions here.

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If you want to waste hours of your life, get your prescriptions filled here. They will be filled incorrectly multiple times, zero apologies will be offered, and you will leave every time with your blood boiling. But seriously, go anywhere except here. I wish I could give this Rite Aid zero stars.

Talk about the inside not meeting the outside’s reputation. The exterior is beautiful but as soon as you walk in you’re transferred to the bad part of town. That bathroom was so disgusting it was a joke. The people slow and incompetent. I noticed at least two employees just talking on their cell phones. What a waste of time.

Always super quick with my prescriptions and really nice people working there too! I will keep going here for my stuff!

Perfectly average Rite Aid with a decent holiday card selection and an absolute TON of parking in a total zoo of a lot.
Nothing special to note, here. This place will meet your drug store needs in no special way and won’t disappoint.
The store was well-​organized, and most sections were well-​stocked despite the mid-​December visit.
Very heavily Christmas-​themed in a heavily Jewish neighborhood. Seemed a bit misplaced, there, but that’s just commentary.

Rite aid… What to say? It’s functional. That about sums it up. They have products like any convenience store. It’s not the cleanest, often with dusty floors. The one good thing, their shelves are always well stocked.

I am a local and have shopped at this store for years, But today when I was casually looking thru the makeup section, I was approached by the extremely rude manager, Mike, who demanded I buy everything that I have touched. He was not only rude, but very loud and utterly disrespectful. Other shoppers where looking at us with disbelief when he was done insulting me! I am not sure what happened to management and customer service of this neighborhood store. Other workers are fine, but avoid this angry manager at all costs!!!

I just went there today at 3. The cashier’s name is Hasan, He was very rude and just place my staff on basket. I said thank you, but He said nothing and walked away, I will return what I bought. Most awful. Service ever.

I live right up the street but still avoid this place at all costs. I used to come here frequently and every time I would experience rude staff and the longest lines. The staff don’t care that you are waiting in such a long line. You can tell that this place is family owned, but they just don’t care about providing good service. Like I said, I don’t let myself come here anymore.

The pharmacy went above and beyond looking for my insurance to help pay for a prescription, they even called me later to tell me they owe me 13 bucks. Very professional and will be using them whenever I need something filled

Rude staff. Went in at 9:30 to get ice cream
Before a movie and they claimed they were closed when it clearly says online and their door that they are open till ten. They were too lazy to make an ice cream cone for a customer.

I can’t attest to pretty much anything about this store…
except the ice cream…
first of all, they have cotton candy ice cream! :) I LOVE Cotton Candy ice cream… and I’m not 5 years old… I actually just love cotton candy in general… but this ice cream is amazingly good. :)
Oh! They also carry the watermelon vitamin C drops which are a must have for me when I’m battling a cold! (whereas target only has the yuckie citrus flavors)
Plus, it’s the commons… so I never have to worry when I’m in this area.