Petco

My dog currently attends training with Candie and I highly recommend going here for training. I have a one year old, high energy pitbull, and the improvement she has made over the course of the training, is amazing. Thank you Candie for being a great trainer for all types of dogs, and mainly my over active crazy pitbull!

DO NOT use the grooming salon here for your dog. We took our dog in for the first time for a bath and nail trim. When we picked her up we were charged an extra $ 19.99 for a salon treatment. They couldn’t really explain what the treatment was, but we just paid it and left. Our dog didn’t look or smell particularly clean. The next day our dog developed excruciating pain along her spine. She ran a high fever and stopped eating and drinking. We spend hundreds of dollars at the vet and could not figure out what was wrong. I spoke with the manager and she said my dog had not been dropped or hurt in any way. Our dog now has scabs all along her spine, which is the result of being brushed too aggressively with a wire brush and developing infections in puncture wounds. Is this the spa treatment for which we paid an extra $ 20? This is a short-​haired dog who should never be brushed with a wire brush. Shame on you Petco!!!

We purchased a Syrian (teddy bear) hamster here for our seven year old daughter. Within 13 days, the hamster was dead. It seemed perfectly healthy when we bought her, and she was great, playful, had normal sleeping habits and eating habits, etc. until the day before she just didn’t wake up. Now we have a devastated seven year old, and the manager at Petco, while polite, offered no apology when I called to inquire. He did offer another hamster since we were within the 15 day window (if you buy a pet there and it dies within that time, they’ll give you another one), but we won’t be taking him up on that. He wouldn’t engage me in conversation about what may have happened, other than to say they hadn’t heard of any other hamsters purchased at that time dying. If he’d shown any empathy, or said «so sorry,» or anything even remotely like that, I wouldn’t be giving the one star. I’ve had hamsters before and they’ve all lived for 2+ years, so I’m fairly confident we didn’t harm the hamster. My suggestion is to not buy hamsters here.

I take my mini Schnauzer Zoey here to be groomed. I have to say she absolutely loves going to this place. Erin is our girl for grooming. She is amazing and my dog seems to really want to go to her when she sees her. Zoey has been going here for over a year now and I am not looking to switch anytime soon, I highly recommend them, I also have to say their pricing is great, and you get to pick different things to add on if you want ! Zoey is a happy Mini Schnauzer when she is looking her best ! Thanks to Erin and Petco

We have now taken Zoey back to Erin to be groomed two additional times and we have nothing but glowing things to say. Zoey LOVES her and always seems like she has had a great time while she’s there. We always do the «zoom groom» so that she is in and out and the only dog there. Our last groom was at a small, independent groomer only because Petco policy wouldn’t allow a full-​body clip until she hit 6 months, but she really couldn’t wait that long because of her shagginess. Initially we thought we were happy with those results, though she smelled like a hippie and looked like a yorkie. Once a couple of weeks went by, we realized she didn’t look like «herself» like she does when Erin grooms her. We brought her back to Petco and to Erin last night and she looks (and smells!) FANTASTIC. No more deviating or experimenting with other groomers for us!

I brought my fish tank, water filter, fish food, and even fish from here. The store seems different each time I visited. The pellet fish food that I’ve used to buy here also seemed to be out (like the other nearby pet stores). I’ll still continue to visit Petco (either this or Woburn) for fish food in the future.

Horrible. Place is understaffed by kids with piercings all over their face and ears. I just wanted to buy a package of Frontline for my cat and no one came and assisted me after I asked — I was told «she» (I’m assuming the manager or whoever had the key) «was on the phone.» Well, she wasn’t on the phone but flirting with some dirtbag guy. Two more customers were waiting behind me. They also want $ 60 for Frontline Plus for Cats which is robbery. I’ve found a nice local vet’s office that can sell it to me for $ 52. I will not go back.

This is for tropical fish only. I’ve had mixed results with this place over the years.
I’ve purchased some great healthy fish and others that have died in under a week.
Best to just look the tank over before buying and determine if they look healthy.

Please, folks, buy your rodents from a private party…
I bought my son two gerbils and all the supplies from this store as a Christmas gift.
By the end of January, we were all scratching a bit. By the end of February, we were all scratching a lot.
By March, I was washing sheets and mopping the floors daily. By April, we had removed all sofa cushions and rugs from our house.
Just after Easter, my son told me his gerbil looked dead. It did appear lifeless. But I noticed the other one, the one with white fur, had something VERY lifelike crawling on it. As did the entire cage.
Our sweet little gerbils came from Petco infested with mites.
By mid May, we were $ 600 poorer, but the trauma was over. By some miracle, the nearly dead gerbil survived. The vet confirmed the problem was rodent-​specific mites that came home with us from Petco. Hamsters, mice, gerbils, rats, ferrets… they call come from one large breeding facility. Mites are just one of the issues with this business model. Close your eyes for a minute and imagine with other problems…
Yeah. End business practices like this and buy from a private party. Don’t shop here. I am itching just thinking about it.

i’m mainly rating the grooming salon. they are AWFUL! our dog got into some trouble in the backyard when it rained and he reeked so we immediately took him there and they did an awful job. when we picked him up he still reeked.

Great prices on fish food. This location also offers dog grooming where you can watch by the window side. On occasional weeknights, they also give doggie obedience classes. If you ever happen to be there, you’ll see many puzzled owners with their rambunctious puppies running everywhere, but the correct way.
Watch out by the fish tanks. There is a bin of live large cockroaches and crickets. The employees actually count them out into baggies. How can they even stand feeling them near their fingertips?! I will never know.