Vape Madness

I was looking for a vape shop near my work, when I came across Vape Madness. They had really good reviews with everyone ranting about how good their customer service was, so I decided to stop by. As someone that has never vaped, I felt really intimidated going into a shop. I am so glad I decided to go to this one! Josh was so informative and awesome all around! He walked me through everything step by step with a lot of patience, never once making me feel dumb for not knowing what the hell I was doing. He set me up with a nice pen and some tasty ejuice. I will definitely be coming back here! It is so nice to see businesses still have awesome customer service. It is not everyday that you can get awesome service and awesome products. Thanks Vape Madness and a special thanks to Josh!

Knowledgable, customer service oriented, honest, good prices, nice location, they’re my go to vape spot

Korea town vape shop open late this place is dope everybody is cooler than a polar bear toe nail

This place gets 5 stars for exceptional service… I don’t smoke. I went in to pick up a few bottles of juice for my BF as part of his birthday gift. I have never stepped foot in a vape shop and knew nothing about types of vape and juices. Prior to my visit, I called to ask if they offer gift cards/​certificates. The helpful gentleman, Jack, regretfully said they did not. So I knew I had to go in and find something similar and bring in his last bottle of juice so I knew I was getting the correct type. I entered the shop a bit intimidated with 6 pairs of googling eyes from the other male patrons. As I approached the counter, Jack greeted me and gave me a handshake (very professional) and was helpful from beginning to the end of my transaction. Needless to say, Jack was kind and made me feel comfortable not knowing what I was purchasing. He even gave me a first-​time visit discount! Now I know why my BF returns to this shop… it’s b/​c of the service.

Excellent place. They carry an array of different juices, really friendly staff and great prices.
This place sets the standard, other vape shops should make strides to operate in the way these guys do.

Great shop, great atmosphere, excellent customer service. The question that most people ask is «would I recommend this shop to my friends?» And the answer is yes.

So sad to be moving. These guys have always been amazing. Boyfriend stopped by to pick up juice for both of us. They were out of my request, but they have memorized what flavors I usually love and sent him home with something I can’t wait to try.
You guys rock. We’ll be back.
All of your 5 star reviews are well earned.

My favorite vape shop until…
They hired noobs,
I got my first rda and loved it but they didn’t build it right,
The new employees are noobs
Waited 45 minutes to get a build, I rather use my Atlantis
Then wait 45 minutes for a build. Only 2 people ahead of me, yeah right! Super slow
Juices I like are sold almost everywhere so I find it useless to make the drive here now.
First bad review but you guys earned it. Tell people if they have to wait that long, maybe they have somewhere to be.

I LOOOOOOOOOVE VAPE MADNESS! They are sooo nice and friendly. If i lived near here, i wouldnt go to any other vape store. As a matter of fact, i havent been to any other vape store besides one other and let me tell you. This place is hands down the most legit vape store you will ever go to. They are very accommadating and suuper chill. They def get busy, but i would still totally come here. You feel really welcomed and informed :)

I should have written this review a long time ago but don’t go on Unilocal much unless something really blows me away.. .
I have been coming here for about a year and a half now, and I could honestly say this place is FREAKIN amazing!!! I wish I could give it a billion stars. this place has everything from a great juice selection, to all the mods, tanks, and atomizers you will ever need, along with a fantastic owner and employees who know what the heck they are talking about. one thing I have learned is there first priority is safety, there second is to give you all the knowledge you need to either switch over from a bad habit and or expand your knowledge of vaping in general, and third they honestly just want you to walk out the door with a huge smile on your face.
on a different note I love how they will honestly tell you how it is, it doesn’t matter if its juice, mods, or anything else they are going to tell you if its good, great, or it sucks. it doesn’t matter if they carry it or not they are going to be honest and they will not just say everything is great just to get you to buy it.
anyway long story short, great selection, great customer service, and a great time if you choose vape madness. period.

I’m just going to keep this review simple.
This vape shop is hands down the best shop in California. They have an excellent juice selection which is all about quality and not just having the most juices on the shelf. I have never once left disappointed. Aside from the juices, the hardware that they offer is always top notch. They never carry anything that does not work well or perform well. Only the best.
Customer service: Wow.
All the workers are very attentive to all the customers and are very polite. Whatever vaping needs you may have, they will always be there to assist you with anything. They do not discriminate with the new vapers and the advanced vapers, everyone gets the same treatment. On another note, safety is something that they are very big on. They make sure the batteries for the builds that they will be putting on the atomizers are of good quality to prevent any harm to the user.
Like I said, this shop is very friendly and professional, but once you abuse it they have the right to deny service to you. They will also deny service to anyone that is not 18+, no exceptions.
Good job Vape Madness.
Workers:
Everyone who works here is easy to talk to and will be here to assist you with anything, so don’t be shy and speak up they will never be too busy to help you. They will set aside whatever time you need to explain to you what vaping is in detail. They all have a common goal and that is to save lives and help people quit smoking.
Art, V, and Jack I commend and thank you guys for doing such a great job with the shop and your customers. I will definitely be coming here for years to come.
So much for keeping this review simple haha.
On a side note:
Clapton Jack is a god.

The best shop hands down great juices great customer service and great builders everything at a great price! Can’t ask more then that. It is a great environment and great energy at Vape Madness. I have to give a big thanks to these guys working here great attitude and service! I’ve already recommended a couple buddies and family members here.

I was in Tanzania today and wanted to see if I could find a Vape shop that might have a replacement atty for the Zephyrus sub tank I bought from Vape Madness. Every shop I called was clueless to what the hell a Zephyrus tank was. Just goes to show that there aren’t many shop out there that are constantly on the lookout for what’s new and exciting in the Vape world to bring for their customers. HUGE PROPS TO YOU ART for always going that extra mile. To date I have not found a single shop that caters to new customers and regular customers at the same level like Vape Madness does. Love you guys.

To be honest, I always get nervous going into new vape stores. But the guys at the store are super welcoming and are happy to help you in any way possible. Pretty hard to find parking but I think its worth a trip because they have a great selection of juices.

I could write a long, lengthy review on Vape madness, but let me keep it short and sweet.
I was a pack a day smoker (20 cigs a day) I walked into Vape Madness because a friend recommended it. I bought my 30w iStick, nautilus tank, and a bottle of juice. The whole purchase was under $ 100.
Within ONE WEEK I was down to 5 cigarettes a day. I am now between 3 — 4, depending on what kind of day I’ve had ;)
Josh and Jack were THE MOST HELPFUL and kind people I’ve met. The customer service was through the roof, and I really felt taken care of. Jack kept reassuring me that all my questions and concerns were valid. He also made sure to tell me it wasn’t about quitting, but transitioning comfortably. I am so incredibly grateful to them over at Vape Madness. I really feel like I’m well on my way to completely quitting cigarettes, after FIFTEEN YEARS!
thank you guys, you’re awesome

I never really payed much attention to this shop… After hearing about it so many times now I understand why it’s the highest rated shop in the burbank area.
Pros: AMAZING STAFF, AMAZING BUILDERS, decent selection of juice, they always check your batteries and mods to make sure it’s safe to Vape before a rebuild. I would pay muchhhh more than $ 5 to have Jack (I believe is his name) to build for me.
Cons: I wish this wasn’t worth one star less (we need half stars Unilocal!) but I would like to see a little bit more merchandise as far as mods, regulated devices and rdas. I know it all has to do with location but it would be nice to people like me that love the industry and products.

Speechless once again. Josh, Jack and Art have a relentless A+ respect for their customers. I find myself sitting at the counter longer every time I visit for an amazing VAPE experience. Their customers feel the same way because we share our builds and our juices, and I meet very cool people there every time.
Most current purchase
Tugboat RDA
Dual coil build 24g Wire 9 wraps by Jack
(UN-​Real) so great
I can rip it from 20w-​50w on my IPV II 70w
(Must Buy equipment)
1. IPV 2 70w
2. Tugboat RDA
(Must buy Juice)
Anything by Kilo
1. Tru Blue
2. Dewberry Cream
3. Cereal Milk
4. Anabolic Yolked
5. Any Cuttwood
6. Cosmic Fog Milk and Honey
I also own an Aspire Atlantis tank. Vape Madness is the only shop I know of that sells genuine authentic coils individually.
(Don’t buy)
Liturgy by Tally Ho in a 3mg cause that’s my favorite.
Thank you again Arthur for the best price in town on premium E-​Juice and kick-​ass equipment!!!

Vape Madness is my go to vape shop. Excellent customer service and a wide variety of juices, mods and accessories to choose from. Super knowledgeable and are ready for any questions if things get a bit confusing.
When I first started vaping a few years ago I hopped around a lot to different local vape shops in Burbank and Glendale, but I was quite often not satisfied and felt ripped off due to the pushy and rushed nature of employees (some were even creepy).
The prices at Vape Madness are great and they really strive to make your experience pleasant. All around nice guys that really know their stuff. I would absolutely recommend them to anyone interested in vaping — both novice and experienced.

Friendly staff and well stocked up on their juices. I had the opportunity to check out new flavors which have became an instant favorite. The place sells hardware and will coil up an RDA for you on the spot.
Juices picked up
–Ripe Vapes: Pear Almond
–Tasty Cloud: Dragonaire
–Halcyon: Cran-​Chi

Cool vape bar with excellent new juices and mods. Ask for Jack. He can build you a fantastic coil!