USC Pernatal Group

I should have written this review a while back, but I just have to say that Laura was the best!!! You can tell she is VERY good at what she does and that she really cares and gives her all in the short amount of time they have to do their scans. Yes she does like it quiet while she’s working, but when she’s looking at your babies heart and brain she doesn’t want to be distracted and miss anything. She always answers questions at the end! I’ve always left feeling great because I got all the information I needed!!!

I visited USC pernatal, Burbank to see Dr. Incerpi for my 23^rd week Ultrasound. Dr. Incerpi is a wonderful person, he was very patient in answering all the questions as well as concerned about the issue I had. He made sure I understood what the issue was and took time in explaining inspite of his busy packed schedule. He made sure I was comfortable and also made follow up calls to check how I was doing after the visit. Dr. Incerpi was such a wonderful person that he was ready to give me an appointment after his working hours to brief the issue to my husband to give us a better sense of what was going on. The staff was also quite friendly and approachable.

Had such a wonderful experience here! My husband and I went in for our anatomy ultrasound. The wait was literally zero to none! We were seen right on time and were very pleased with the facility in general. Everything looked new an clean and best of all up to date. Our technician was great and explained every detail of the examination. When she was done, Dr. Incerpi came in to verify. He was very sweet and professional. We got to leave with a roll of pictures of our little girl! So happy I gave this place a chance.

I’m not going to disagree with anyone here on the wait times. The three times I’ve been here I have waited way past my appointment time. So that’s a bit irritating. It would maybe help if they validated parking which they don’t and that’s over priced. But I have to say everyone has always been friendly with me and I would like to state that Dr Lee is fantastic. Very nice and thorough at 2 of the appointments I’ve had. I would defiantly request him if you are referred here.

I am not the type to go out of my way to leave a review unless I am extremely moved by my experience somewhere. This office is full of rude, inconsiderate, ignorant individuals. They work in an office catering to women who are eager and anxious to have a healthy baby, yet act as though these women owe them something. With my last pregnancy, I never even saw a doctor. The tech would do my ultrasounds and a doctor would «review» the results. I would not recommend going to this branch simply because of the neglectful staff.

Horrible wait time. Apparently, it’s normal to wait at least 2 hrs (after your given appointment time) in the waiting room. I asked and confirmed with the receptionist and she stated that it was quite normal to wait that long. I think the office needs a better system. 2 hrs is a crazy wait time. No matter how great the doctors are and great machines they may carry, it’s not worth wasting 2hrs in the waiting room. I feel they need a better system or a bigger office with more doctors to handle that many patients or don’t take patients at all if they can’t handle the amount. Additionally, they don’t do reminder calls which is probably why people do «no shows» and so they compensate by overbooking. Geez, that’s horrible business practice.
The only reason why I’m giving this place 2 stars is due to the kind and informative doctors. Plus I can’t deny that they do have great u/​s machines.
However, those two reasons can’t justify waiting over 2hrs. I’ll be driving somewhere else even further just to get my u/​s.

This review is LONG overdue. I went into the office on March 10^th for first trimester ultrasound. There was literally no wait, other than my filling in paperwork. The front desk girls are polite.
The equipment used is top notch and the rooms are clean and nice.
My ultrasound was performed by Laura. Laura is AMAZING. Honestly I dont get the negative reviews about her, maybe I got lucky, but she was a star. She explained everything in GREAT detail to me, she was gentle, she made some jokes and was very pleasant. she asked if I had questions and she explained the next steps at the end of the appointment.
I am looking forward to seeing her for my next appointment on May 5^th and hope she brings that stellar performance again;)

1^st I went and paid cash before my insurance kicked in and they still billed me and then one month later without telling me they refunded me the money and i just repaid it! Dr, Incerpi and his nurse are amazing! He is very specific! I made an appointment with him and they had another doctor to see me who spent 2min 36 seconds with me, When I asked about Dr, Incerpi thee nurse told me he is in Monday and Wednesday! I have never been so upset! I am currently looking to file a grievance to whomever I have to! Also I waited about an hour to be seen! The office manager asked me was I ok and when i told her no she didn’t really care and explained sometimes patience have to see other doctors! No sensitivity for the hell they have put me through at all since October 20^th! BeWare!!! I will rewrite when i find out who I need to make my complaint to! I was had!

Well I have had a few visits with Dr Incerpi during my pregnancy. And all and all I have enjoyed every visit. Dr. Incerpi is very detail oriented he explains everything very well, I have never felt rushed during my appointments. The staff is nice, they are not all rainbows and sunshines but they definitely are not rude. The only complaint I can think of and this has nothing to do with his office, the parking rates are a bit to high for me.
But overall his office building is easy to find, never had a problem finding parking, staff is nice and Dr. Incerpi is excellent. My mom fell in love with him lol!
And i must say Laura was excellent with us on more then one occasion. She knows her stuff and she is very professional. I think she’s great and Dr incerpi is wonderful. I had my last appointment with them today.

We just saw Dr. Incerpi this week and he was amazing! He was so warm, professional and caring. I know he probably sees hundreds of people per month but he was so excited for us and he wanted to show us our baby suck her fingers… that was so awesome…(smile). It was a very cherished experience and I want to thank him and his staff for that.

Incompetent is the only word i can thing of without using 4 letter words. Laura is a joke, she is the most self-​centered socially awkward person we had to deal with. I cannot describe to you what it is like dealing with this woman who thinks she is god’s gift to mankind, she says she has 20+ years’ experience but she obviously hasn’t kept up with the times because she really had no idea what she was doing the whole time, and she’s rude and dismissive… The dr that came in afterwards, i forget his name, young tall guy, was in and out in 2 minutes, also a joke. To make a long story short, they misdiagnosed skeletal dysplasia, when we went for a 2^nd and 3^rd opinion, the other offices stated they may report this office because they have no idea what they are talking about. The way they treat people is atrocious and just a big joke. USC Perinatal… what a crock

I had a very pleasant experience this morning with Laura and I am very shocked to read the above review. She was an absolute professional. She was very kind and warm. She takes her job seriously and I absolutely appreciate that. After visiting many medical offices in the past 2 years, I was relieved to not hear the phrase «barely even» at this office. I’m sure some of you know what I’m talking about. Dr. Mullen was a complete professional as well. I would go back here and I will recommend everyone I know to this office.

Diagnosis is accurate and efficient.
But the nurse, (i think her name was Laura), doing the scan lacked any bed side manners. We went in with a lot of happiness and enthusiasm to see our first baby. But were met with «we see a lot of people like you, we dont care» attitude. Needless to say an experience that was meant to be cherished became less than that.
She kept telling my wife that she was a nervous wreck and a problem and never made her feel welcome and relaxed. We were anxious to know that our baby was ok.
They are good at the technical skills. But handle people like robots.
On the other hand, the main doctor was professional and warm.