Glenoaks Imaging Professionals

This is an excellent facility to take care of all your medical imaging needs. We took a family member here for a catscan and everyone including the receptionist and the owners were so professional and nice. They have top of the line, modern equipment and the office is so nice and clean and comfortable. Being a health professional myself, I appreciated the courtesy of the staff. We highly recommend this place for all your imaging needs.

I had an MRI on my left knee today and was very impressed by this facility. Super neat and clean. Everyone was professional and extremely nice. Made me very comfortable and they were all accommodating. They gave me a blanket and headphones. I was even able to sneak in a Short nap! If you need an MRI done, have it done here.

Super friendly. Professional and dead on accurate on what they do. Not to mention results are ready following day. Highly recommended.

Professional attitude, polite and helpful staff, short wait, easy parking. Great experience overall!

By far the best customer service I’ve ever received. As a professional boxing coach I brought two of my fighters here for their pre fight MRI. everyone from the front desk and the tech, to the doctor were the friendliest most laid back medical professionals I have ever met. They explained everything from start to end and had zero wait time. Painless, fast, and sponsorship of unspeakably competitive rates. I will be bringing my entire fight team here from now on as well as my family, and friends. Thank you!!!

Such a beautiful new facility with amazing staff. If you need your x-​rays and MRI’s done after a car accident like me, this is the sate of the art facility for it.
Thank you for the tender love and care Glenoaks Imaging.

Hands down the best radiology facility in the area. The staff is both professional and friendly. Scheduling is always easy and they accommodate patient’s schedules. Results are available quickly for both the patients and the ordering doctors. Would not recommend any other facility aside from Glenoaks Imaging.

I was having severe headaches and my doctor recommended that I have an MRI of the brain. Being my first time getting an MRI I was very worried but from the moment I walked in I was taken care of to the fullest. All my benefits were explained to me at the front reception desk and when I got back to the room the tech took about 10 mins to make sure I was comfortable. She also explained the procedure. This was great because I felt much more relaxed. The best part of all was that my doctor received my report in a very timely manner. Overall, I had a great experience and I highly recommend this center.

Be prepared to wait in a hot waiting room for thirty minutes plus and to wait several days for a report.
Not the best-​run operation, in my opinion, particularly in comparison to a hospital setting.

I really hate giving bad reviews but businesses like this one who think they can be how they are because they own a business is just up-​surd. I AM GIVING TWO STARS written because of the actual professionals working there who were the techs doing my x-​rays. Very fast, professionally dressed, and I had my results within seconds.
About my experience: I made the mistake of going twice and twice I had the pleasure of running into the SAME person who is a manager there. The first time, I just thought she was having a bad day but the second time, there is no excuse for behavior like this. Period.
First and foremost, DONT EVER talk to your employees in such a tone or matter in front of or around your patients. Funny how «professionals» is a key term in the business name when the person I am talking about was nothing close to that.
In my opinion, and I quote «you treat the janitor with the same respect as the CEO». Learn to be respectful, especially in front of patients, you aren’t better than anyone. The person I am referring to is a female, in her mid 30s-​35s and her name is Mary Ann. She was never dressed professionally both times of my visit so you can spot her unfitting clothing immediately. I’m honestly baffled that she even works there.
Not only was she awfully rude to her employees but to top it all off, she has a odd ear-​pericing obnoxious laugh and curses like a sailor so loud you can hear from the outside. Word of advice, if you cannot do your job properly, then its best you step behind a closed door, sit at a desk and just file paperwork. Make yourself useful instead of disturbing the peace. Some patients come in for serious problems so hearing you curse continuously and laugh like a headless hysterical hyena isn’t helpful or soothing, it’s disturbing.
Later, I found out she is actually the owners sister-​in-​law. Still isn’t an excuse to act the way she does. Hiring family members or relatives that destroy the good quality of patient care is truly sad to see many businesses repeat. I would never recommend this place to family or friends because you will get irritated within minutes after sitting and listening to this lady speak the way she does to others.
I would advise the *actual owner*of the place to take into consideration and to inform his members of management, to dress appropriately, maintain their professional grounds around patients and most importantly to not speak about patients files at any time especially in front of or around patients in violation of HIPAA.

Absolutely the best MRI center i have visited so far. not only were they able to fix me up a quick appointment, the scan in itself was very well taken care. The results were followed up with the doctors office very promptly and when i needed an extra copy they gave me one quickly and freely.

Very very disappointed. What is the point of making an appointment if you are kept waiting almost an hour!?! It’s so unprofessional. And to make matters worse, it’s very frustrating when people who walk in after you, get taken in first because they are temperamental customers. I personally would never come here again.

I am so grateful for being referred to this place. They were easy and friendly to talk to on the phone. I especially needed to know how their open MRI machine worked… meaning do I have the option of going feet in first or would I need to go head in first. This was my third attempt to get an open MRI. The first one went well (different place) and the second one (again, another place) had a DIFFERENT kind of MRI machine which meant I had no choice but to go in head first… so I walked out of that appointment due to my claustrophobia. I need at least my neck and head to be outside the machine. So I made sure that when I made the appointment I asked Maryanne (hope that’s the right spelling!) if I would be going in head first and she said yes! I arrived yesterday with my husband as he sat in the waiting area, I went in, changed into scrubs, and had this terrifying fear of the machine as soon as I looked at it. It looked more narrow that the last one I walked out of but they were so sweet and kept reassuring me that they’re going to be next door and gave me this buzzer to use in case I freaked out! LOL Maryanne was so sweet and said she’d stay in the room and I made sure she’d be close enough where I could see her. (It was THAT scary at the moment :-/​) When my body was all the way inside all the fear and anxiety turned into tears and I asked her if she would hold my hand. I’m not a child or someone with special needs. I was just in irrational fear and wanted human reassurance. She was super sweet and held my hand the entire time (about 15 – 20 min). I know I was squeezing hard and I wasn’t letting go and she was probably tired from standing in one position as I laid there somewhat comfortably. The kindness she showed that day I will remember as long as I live. God bless this place. All the employees I interacted with, especially the one who held my hand as I laid there scared and crying, were genuinely sweet and nice. What I experienced that day has touched my soul in a way that doesn’t happen everyday.
I love this place!!! xoxo

I came to this location a few weeks ago because my boyfriend needed an MRI done on his shoulder. The individuals working here are very courteous and professional! We didn’t wait very long after we checked in to the front desk and his process was done quite quickly as well. As I was waiting the receptionist (a young girl I think her name was Ani) offered me coffee and started talking to me and made me feel very comfortable with the place. Their service was very different than other diagnostic centers I’ve been to that just try to get you in and out quick. Overall, great care, great place.

Unilocal, you’ve done it again!
After injuring my right knee playing tennis in Florida on a recent vacation to visit my mom, my Beverly Hills orthopedist gave me a prescription for an MRI and this time I decided to find something close to my Burbank home rather than driving into swarming traffic in Los Angeles.
This place sounded so good in all the reviews! And having recently accomplished the nearly impossible task of finding an excellent, trustworthy auto mechanic near my home by checking out Unilocal reviews, I decided to give Glenoaks Imaging Professionals a go.
It was a great experience! Here’s why:
(1) They were easy to get on the phone, and very polite and professional to talk to.
(2) They accept just about all insurance.
(3) They will make calls to your doctor and your insurance provider to make sure all the necessary authorizations and arrangements are in place.
(4) It was easy to set up a convenient, quick appointment time.
(5) I was greeted warmly when I walked in.
(6) The paperwork they have you fill out isn’t excessive.
(7) My appointment time was honored ON THE DOT!
(8) Everything was squeaky clean including the bathrooms. Nice air conditioning too.
(9) Secure lockers and clean gowns to wear during the procedure.
(10) Friendly, professional technician got me set up, provided ear plugs, and communicated throughout the procedure to make sure I was comfortable.
(11) Awesome looking MRI equipment.
(12) They did a few extra angles on my knee to make sure I was getting every MRI resource they could provide.
(13) A couple of guys behind the control panel looked like NASA engineers and they gave me friendly smiles when I was done.
(14) The reports and analysis got over to my doctor accurately.
(15) Extremely easy free parking on Glenoaks.
If you’ve never had an MRI it’s quite a trippy experience. Super loud, weird banging and grinding and supernatural noises are going on and you have to hold perfectly still. But we’re so lucky we live in an age when such an amazing technology is available to us (and we can watch nude dating on tv when we get home.)
Unfortunately, after all the nice things I have to say about the MRI place, I have a complex tear in my meniscus. Boo Hoo. No tennis for quite a while.

Everyone here is first class! They provide a professional atmosphere with state of the art technology. Their reports are clean and concise. I highly recommend this facility for all your imaging needs.

Having had experiences both as a referring doctor and as a patient in this practice, I have to say their business name says it all PROFESSIONALS!
Very knowledgeable, friendly and professional staff, brand new building with state of art technology. Prompt and courteous service. They have it all! I’ve sent numerous patients there for x-​ray studies, CT scans and MRIs over the years, all have been very satisfied and impressed.
I would highly recommend Glenoaks Imaging Professionals to anyone in the need of diagnostic study imaging, and I will continue to refer :)
Keep up the great work!

I went to this place and they were so friendly and professional. I highly recommend this place. The staff is amazing and friendly. They were so helpful from start till the end. They took me in right on time of my appointment.. They have great location and easy to find They answered all my questions with no hesitation. Thank you so much.

Although I just took a friend there to have an MRI performed, I was incredibly impressed with the facility and the staff.
It was a weekend that is by appointment only and the owner came in on his day off to accommodate us.
I was invited to watch the process and was able to ask questions.
The attention to detail including the digital images and quick turnaround is very rare in any business, especially the medical field.
I don’t expect to be a client, but could recommend this with 5 stars because of how my friend was treated with great care.

The name says it ALL. Professionals!!! I had an ankle injury about two months ago and was hesitating to go in for MRI. I was referred to Glenoaks Professional
Imaging by my specialist.
From the first phone call I felt in place. They have The sweetest receptionist and most comforting staff I have ever come across in the medical field. I was given priority attention and had the appointment the very same day. When I stepped inside the building I felt like i was at a spa. Very clean and tranquil environment. I was in and out of there within 30 minutes and actually had a small nap on the MRI bed. (best part of my day)
My results were ready the next day but unfortunately did not have good news. I had completely torn my ATF ligament.
With this being the only down part of the whole experience, I will never go to another imaging place again. I am referring all of my friends and family. I have never written a review in the past but this location deserves to be my first review!!!