Barnes & Noble

Very happy with this location.
Great customer service and a large selection. They also have a nice children’s play area that my kids always to love to play at.
I prefer this location instead of the Americana branch because of the easier parking and my kid’s don’t get lost in the weird floor plan.

I don’t know why I still come to this location?! Horrible customer service with absolutely no knowledge what they sell at the store. Magazine area is in disarray & disorganized. Books are not categorized nor in order. Extremely disappointed. I’m getting out of here & go to the Glendale store.

I was in Barnes & Noble Café we ordered 3 coffees, and cookies. I wanted to pay with Starbucks gift card, but they didn’t accept that. The cashier said here is not Starbucks. I told her you have few Starbucks’s signs and she wore Starbucks apron. I was so disappointed. After I paid with my credit card. The coffee was cold, and cup was half full. I will not comeback here.

This store is probably fine, for books.
Unfortunately, the Nooks they sell and have sold are badly designed and poorly programmed.
–You can’t turn them off, to save battery life.
–If you change font size for easier reading, the contents are repaginated, which means you have to search, but you can’t find the same page number.
–There may be a good selection of ebooks, but the cost is so close to print retail that you might as well buy a book, to be able to give it away.
There are reports B&N wants to hive off the Nook division. Caveat Emptor.

This Barnes and Noble is ridiculous. No available seats to sit in at this very small, 1-​floor location, and they still come up to you to tell you not to sit on the floor because they «need the books to be accessible to everyone.» The lady worker who approached us could’ve given a better reason, like.“for safety… we don’t want anyone to trip.” At 9pm on a Wednesday night? Trust me lady, there isn’t a huge mob of people trying to get to the history books and travel aisles. It’s not like my husband and I were sprawled across the floor. we were seated in an out-​of-​the-​way corner.
On our way out while returning the books we looked at to their proper aisles (because my husband is a better person than me and said it’s the right thing to do… I typically would, but I was still upset…), we saw a woman sitting on the floor with her legs straight out in front of her. And not in a far-​off corner, but in the middle of what I would call a «high-​traffic» location. Barnes and Noble Burbank workers, if you must enforce your ridiculous rules, at least enforce them evenly across the board.
Besides that, the restrooms are unkept and filthy. One upside to this Barnes and Noble is that they’re open until 11. but then again, all Barnes and Nobles around the area are. Do yourself a favor and drive the extra 4 miles south to the Barnes and Noble in Glendale at the Americana. It’s worth it.

My daughter LOOOVES this place!!! this location has the Best Costumer Service :)

The staff is, for the most part, friendly and helpful. Their café is one of my favorite places to study. During the week it can get a little crowded, but the weekends are usually pretty quiet. The seating in the café is rather limited, considering it and the few chairs they have strewn about are the only places you’re technically allowed to read, but it’s pretty much one of your only options for bookstores left. (I prefer the Iliad in north Hollywood for book buying) They have an good selection of books, though. I mostly come for the study space.

What I like: Location, customer service, and the fact they host the writing club I belong to.
What could be improved: Perhaps tamper down on the PSA’s, by making them slightly less often when they know there’s a meeting going on. We do end up buying merchandise and coffee/​pastries from their café so it’s not like we’re just mooching off precious store space.

Great place to find the books or magazines you need. Lots of great bargains. The staff are friendly and helpful. Free wifi too.

First off, let me say I am a huge bookworm. However, bookstores like Barnes and Noble are the reasons why people choose to just buy a book on their Kindle or Nook.
1. This location is noisy and full of unsupervised kids running through the aisles. Things are misplaced, you can’t find what you’re looking for even if you spent the whole day there. The employees are clearly understaffed. I found myself having to wait 15 minutes to simply ask for help in finding the novel I wanted.
2. There isn’t enough variety in the store. I’m not sure whose fault this is, but the books/​options are pretty limited. I was expecting to find a prolific amount of how-to’s on approaching the LSAT, but found more memorabilia and toys for kids (and some adults).
3. They have a strict you-can’t-sit-on-the-floor rule. Although, I am aware of how this could be a safety hazard if everyone did it, it is still ridiculous. Sometimes there are no seats available near the Starbucks area, so you’re forced to sit down on the floor and look through what you’ve picked up. There are also times where the area of books I’m looking in is in a ground level shelf, so what am I supposed to do? Throw out my back?
4. Oh, and don’t even get me started on the in-​store Starbucks. They don’t accept your Starbucks gold card for purchases because it’s owned by the bookstore, which is really just a dumb move. Not to mention, there are gnats flying around in the glass filled with their pastries. I wonder if Starbucks even knows this place is being run like this in their name.
5. Also, when you finally check out, you practically get hassled about joining their rewards program. I genuinely feel bad for the employees about their incessant pitching about it. I can tell they get grilled by upper management to pursue it until the very end. You almost feel guilty for having to constantly decline. The last thing I want to do on my way out is to pay for a program to use on my already expensive novels. I’m not made out of money! Just accept that I’m not interested and let me be.
6. So, you survived the storm and you’re walking back to your car to find that two other cars have squeezed themselves on both sides of your vehicle just to claim their spots. The parking structure is just horrendous. No «compact» car fits in their spaces. This isn’t a B&N problem, but this is just something I want to mention for anyone new to this location.

This used to be my book joint but recently stopped coming here. The security guard has huge crush on me and wants me to talk to him forever as soon as I enter. As much as I appreciate, I am here to read books not to be picked up. Let me dig into books please!
Located on the first floor of the building. AMC theater is upstairs so that you can hear the sound effect and vibration from movies.
Much too less books compared to the Grove and Americana ones.
I like the chairs are spread throughout for readers.
Staff never really says hello. There are many and not many customers. Somehow they seem to be occupied with other things but interact with customers. They look so so so serious.
This place is necessary for me though (minus the guard. Sorry…). Thing that I hold onto from the past. Feeling the papers of the books and surrounded by books and other readers. It just makes me nostalgic and my brain in peace.
I love books so much so I have no choice but coming back sooner or later!

My fiancé and I love coming here whenever we just need a break and some quiet time. I always order a mocha frap or passion tea lemonade at their Starbucks and then grab a couple of fitness or fashion magazines to entertain myself before I start reading my books or getting to work. This location is pretty decent. It’s not one of the biggest locations, but you can pretty much find what you need for the most part. Everyone here is pretty friendly as well. This Barnes and Noble is located right next to their Crunch Gym, across IKEA. Really easy to find. Parking is free in the garage, so it’s very convenient and not a far walk at all.

Layout is cool, definitely smaller than the one at the Americana but still a nice location.
Parking is easy, the best hours are either really early in the a.m. or late night because they have a crunch gym literally next door so parking could be a problem mid afternoon.

I love books. YES, I know I can read for free online … but seriously, there is nothing like owning a hardback book. Or being able to show off your favorite mangas on your shelf. Seriously! The smell of books brings me back.
Setup was a little funky to me as far as other Barnes & Nobles go. I couldn’t find a computer to search where the books I was looking for were, so I’m not sure if they have this feature there.
Luckily, I found the «Game of Thrones» section (lol) and was able to find a box set for my mom!
I then wandered over to the manga section and found that they had a great selection of manga. I think I only got through half of it because of some guy that was trying to talk to me, but I walked out of the store with some great (and mostly weird) reading material.
There is a Starbucks in here, like most Barnes & Nobles. I didn’t really like the baked good I got here and my dad didn’t really like his coffee. We hadn’t been to Starbucks in a while, so I’m taking this with a grain of salt.
PERKS: Free parking. Next to Ikea.

I really hope this never dies out or at least not for a long time. While I realize that its a dying market and digital is the future, there is just something about a bookstore that is awesome. Its nice to see the bargain priced books, I like the huge variety and the great prices. There is always so much to see around the store and if you go to a general category you are interested in there is always something unique or interesting to find. Today I came across a book of DC comic girls cover art, its not really my thing but the animations where awesome I really enjoyed flipping through it… and someone in my group bought something so I don’t feel guilty ;)

This is my favorite book store to go to and hope they never close it down.
It’s a one level floor only and you can easily walk in and out of it compared to other fancier Barnes & Noble stores in pricier malls — Less stressful and less crowded.
Can’t go wrong with the wide selection of books, unique collectibles, bargain books and Starbucks café on board.
The cashiers’ are pretty friendly and nice, the go to help staff not so much.
Still one of my favorite bookstores.

This barnes and nobles location is smaller than the locations i’m used to visiting but it still does the job of offering a variety of books and a very big café.
The café is very spacious with lots of tables for you to study at. I always seat at the edges near the windows because the rest of the area near the center is super crowded. This place can get pretty noisy too if you come here on an afternoon when lots of people are studying in groups or decide to chat up with friends. The baristas at the café were always nice to inform about the Starbucks gift card not being accepted there. However, they do accept Barnes and Noble gift cards at the café.
The workers around the bookstore, however, are not that helpfil. I was looking for a book and went to a couple sections relating to the book and couldn’t find it and went to a worker for a help but the worker only went to one section and decided that i look for the book online. Same thing happened the second time with a different worker. Maybe it’s because this location is smaller and doesn’t carry as many books, but they are nice.
The guy at the door is always nice also. I love coming here but i’ll stick to amazon when buying books…

It’s pretty sad that they have closed down these bookstore chains in addition to many little privately-​owned ones as well. Doesn’t anyone miss the smell and touch of a book like me?! Okay I’m as guilty as most — I use the Kindle. But I still have a deep-​rooted love for libraries and bookstores.
This place is good for studying or just browsing through books. I always sit in the Starbucks area, grab a tea and crack open a new read. The Starbucks has some sweet items from The Cheesecake Factory which is pretty cool. I always try to resist, of course: p.
The only downfall is that a lot of kids come here once school is out. They can be pretty loud at times. If you’re good at tuning that stuff out, then this is definitely the place for you. If you packed a light load and are only carrying a book you already started reading, I would recommend sitting somewhere inside the store where you will find it much more quiet and be able to enjoy some personal space (although your bum may hurt from sitting on the floor).
The parking lot is massive as it’s shared with IKEA. IKEA scares me like no other. If you go on a weekend, prepare to use the breaks a lot so you don’t hit anyone while driving in this area. It is very hectic.

I’m reviewing for the café located in this Barnes and Noble.
They do offer a variety of desserts like cheesecakes and cupcakes from The Cheesecake Factory, spinach and artichoke quiche, broccoli cheddar quiche, just a whole better selection of snacks than starbucks. They do serve starbucks coffee here, but they do not accept gift cards or the gold card membership of starbucks.
I was here for several hours and not once did they wipe down the tables and there are no outlets if you need to study.

I came in here once to get a photography book for a friend. They didn’t have it, and had to call the Barnes and Noble in Glendale. While waiting on the phone, I overheard two clerks bragging about who had sold more Barnes and Noble memberships that day. Apparently the clerks gets something for selling the most. It’s kind of like how in elementary school you could get a pizza party if your class sold the most chocolate bars. I hope the Barnes and Noble clerks get something better than a pizza party.
Anyway, the Glendale location had the book I wanted. As I was leaving the store, I thought to myself how many damned books are in this Barnes and Noble and not one of them was the one I needed. Next time I’m just gonna use
. That’s right, I said it. I’m killing the book store!!! At least the giant mega corporate bookstore.