Renew Bath and Body

I love this place! They have great products, the owner could not be nicer and there’s an adorable dog named Barbara Jean! The owner took his time to explain where some of the ingredients were sourced and to tell us about different product lines (but not in a way that was overbearing or pushy). I love all the products that I bought and I will definitely be back!

The customer service at Renew is always great, while still being attentive to other customers. The lady who helped me really took the time to discuss various treatment and products without being pushy about the products sold at Renew. They really seem passionate about providing the best service, not just pushing a product to make a sale.

I love discovering local businesses with quality products when visiting new places. The owner, Tom is very friendly, helpful, and knowledgeable of the the products they have in the store. I highly recommend this store when looking for natural and organic bath and body products.

It smells awesome inside (not overwhelming like other stores of this nature), the price ranges vary vastly and you could easily find yourself spending upwards of $ 50 and $ 60 but the products are AWESOME and the experience is pretty good. I love the guard chihuahua «Barbara Jean”(from Arkansas) she’s the greeter and I believe she works for pork chops haha. They have a variety of products for men, women, and babies and it is all natural and perfect for someone like me that is VERY particular about what I put in and on my body. Worth a visit!

this store is beautiful and carries some truly wonderful bath and body supplies. the owners are both so friendly/​helpful and so is their cute little dog. the only complaint i would have is that when the owners aren’t there, the help they have can be kind of aloof until you demonstrate to them you are serious. i know you don’t want to waste time on customers who are in and out or be overbearing like the mall, but i shouldn’t have to have to outline my skin care régime for you to take my shopping seriously. otherwise, everything is great and ive actually shopped there multiple times and love every product.

I was so excited to check out this shop, as my brother saw these awesome Buffalo’s that were painted in the Bills and Sabres colors. He decided he wanted them as his birthday gift for his new house! On 2÷7÷2015 we went into the store and purchased 2 of them, we were told that they would be ready in 2 weeks as the owner was sick. Then after 1 month we received and email that stated it was too cold to paint the buffalo, so we would have to wait. Then we NEVER heard anything. So FINALLY on the weekend of 4/​18, we went into the store and were told they still weren’t done, the ower said they would be done on Thursday, still we didn’t hear anything. On ⁴⁄₂₅ we went to the store at 10:45am (per website they were to be open 10 – 5) but they were closed, I called left a message and never of received a call back. So I called back at one and the girl had to call the owner. She called and then stated they were not done and that the weather was not above 50 degrees, mind you it was above 50 degrees on that Saturday, and the weekend before. So I wanted a full refund. Today I go to get the refund and again get there at 10:15am and what a shock the store was not open again. So I had to go back at one, when the store was open but it was locked and I had to wait outside the store to hope someone came back. Finally the owner comes back from walking his dog. This whole experience has been a JOKE! DONT EVER ORDER ONE FROM THIS STORE AS THE OWNER HAS NO INTENTION OF EVER PAINTING ONE AND PROVIDING YOU WITH THE FINISHED PRODUCT. They made you make pay full price, and you have to follow up. Thankfully I was able to get a full refund, however if I didn’t follow up they most likely would have kept the money and we would never had received out product. Thanks for ruining my brothers birthday gift. I strongly suggest no one even thinks of purchasing one of these from this store. We waited 3 months and received nothing but a headache

Now this is a beautiful shop, with beautiful products and super nice staff. My favorite is the coconut lotion. It’s not cheap but it’s healthier options that are good to the earth and animals. The lamps and the décor and the packaging make this a sight for anyone driving or walking down Elmwood! Great gift ideas and options.

I stopped in Renew to buy a gift for a friend and I was promptly greeted by a happy chihuahua and the store owner. Yaaay for another adorable shop dog on Elmwood! The owner was very helpful, showing me the products and telling me about the lines even if some of it did go over my head! Renew carries shampoo, face wash, scrubs, lotion, even products for dogs.
The scents of all the lotions I looked at were gentle, real, nothing overwhelming, which I really appreciate. The raspberry smelled like raspberry! The mangosteen smelled like mangosteen (I think? I’ve never actually smelled a live mangosteen). Prices were fine and the store layout was easy to navigate.
The store is definitely welcoming in a genuine way and the amount of lines they carry in the space is quite impressive. I’ll be back for a body wash once the Christmas season is over.

Great smelling products. Pricey but it’s that GMO free, vegan, doesn’t harm baby animal stuff. They’ll let you test products in the store if you want. Body scrubs, soap, lotions, face wash, glycerin soap and tub salts. Highly recommend!

This place is so nice. It is all natural soaps and bath stuff. They also have a large range of face washes and and care items. My daughter was very excited about the bath bombs. They also let you try the bath scrubs in the store. All the employees are very friendly and will help you find what you are looking for!