Progressive Health & Rehabilitation

I, too, went to Progressive for my knees, which an Orthopedic Dr. had already diagnosed as needing knee replacement. I had already gone to a different ReHab for my 1^st set of 5 Hyalgon shots. (but it was far from home) That time, the knees didn’t feel better until almost the last week, but then they felt better all summer. I was really limping by Oct. & my sister told me that they were only supposed to last 6 mo. So, I found that Progressive (5 min. from home) also gave these Hyalgon shots, with more other knee therapy included. This time, results were in only 1 week! (probably because I already had the 1^st set of shots). I completed the 5 shots w/​therapy too. This time, it has been 20 months and I am still OK! If I feel an occasional twinge, I just rub in some pain cream and I’m good to go. If the pain comes back, I won’t hesitate to go back. My sister-​in-​law also went and wasn’t as happy, especially with their billing tactics. But I found all the staff that I dealt with were very helpful and friendly. Luckily, Medicare paid for this and it did work for me. So far, I have avoided surgery, which I had thought was inevitable.

This was the first chiropractor I ever went to. Unfortunately it wasn’t a great experience. Although the one female chiropractor was kind, and the other therapists were wonderful, the overall care was comical at best. The physicians assistant or nurse practitioner… or whatever she was (the one who gives injections) was unkind, rude and I dreaded having to be near her. The owner, also a chiropractor, would be adjusting patients on the drop table, and texting on his phone at the same time. I would often watch aghast at what I was seeing. And since those people were on their stomachs they didn’t see that he wasn’t even paying attention to what he was doing to them. I never let him near me.
They do most of the treatments in the big room where everyone else can watch everyone else. I was very uncomfortable with this, but was made aware that this was just how it was.

Although I know it’s common chiropractic methods to make you come in three times a week then go down to twice a week and eventually once a week and so on… the high pressure sales lady was not easy to work with and locked me into visits making me prepay so I could get a discount, before the doctor even saw me!
It was HIGH PRESSURE to get their injections. I was strongly against them, but eventually gave in just to shut them up. But after a month or so and not getting any relief from anything except for ultrasound treatments, I refused further injections. Immediately after I refused injections they told me they couldn’t help me and essentially shoved me out the door.
Once I was beyond my initial prepaid visits, I asked repeatedly for a bill. I had to practically beg to find out how much I owed them.
Grateful to have learned through going here what I need to avoid. And I am so glad to have found a great chiropractor that gives her patients her full attention and understands that some people don’t enjoy getting treatment in the fishbowl of her office and that not everyone needs the same cookie cutter treatment. Two stars because the therapists (I only worked with two of them) were great!

well, its a long story. I came in with great knee pain, nearly debilitating.
The sleek admin/​financial counselor steered my concern into their funnel for New Business.
She immediately said that an orthopedics dr. would want to do knee replacement.
(how did she know I needed one, I ask myself now)
and
she sold me on their hyalgan injections as a smart solution that might delay or even replace knee surgery.
(I repeat, did I need a knee replacement? All I knew was that I could hardly walk
first mistake: being in pain is like going into a grocery store when you’re hungry; you fill up your cart, whether you need it or not)
A Pain brain is an Uninformed Brain, veiled in pain impulses that block your reasoning abilities.
Long story short, I elected the 5 injections, bought a knee brace here at a ridiculously high price — another pain-​brain purchase.
Hobbled around wearing the brace while I worked pt time, with ‘some’ pain relief until the 4^th injection, 3 wks later. By the 5 th injection, my knee was pain-​free.
This can be their only claim to sound business practices. They relieve pain.
maybe. The rest of the experience here was less than professional. ‘the staff may be devoted to healing, however I disliked the production-​line atmosphere.
If they don’t relieve pain, then it would mean that the hyualgan just «doesn’t work for some folks», sorry see ya. No guarantees.
I spent big money here. Afterward, when pain returned, in less intensity, i called them back. Asked what’s next? more injections? The person on the phone said «no one has ever said that to me before’ and put my call on hold. I waited for 2−½ min, then hung up.
Went to a ‘real’ ortho specialist who looked at the x=rays Progressive took of both my knees and said the xrays were unreadable. Taken poorly, and not correctly.
He said that I do not have arthritis in my knees, which Progressive said was there.
His injections, if I needed them, cost $ 150 ea. Progressive’s cost $ 200 ea.
Progressive insists on 3 injections required treatment. That’s $ 600 bucks for them.
Don’t go to this place. you’ll be sorry.
turns out that my knee has a medial meniscus tear, which costs big bucks also, but had I known the truth, in the first place, I could have applied that $$$ to treatment with a real professional surgeon.

The trigger point injections are not properly done to release trigger points. Little to no physical therapy is done. The stimulation they use does nothing and everything is an assembly line for profit. I feel if I had gone somewhere else I would be in better shape.