Touch of Health

EVERY aspect of my experiences at Touch of Health has been POSITIVE. Regardless of how busy the gals up front are, I always feel welcomed and important. I first met Dr Ciolino after an accident, he and his staff helped me mend, it was a long process but I am convinced I owe my full recovery to Dr Steve. For this reason I asked for a recommendation when looking for a new GP. The staff suggested Dr Alam who has been positively brilliant, but also patient and kind. However, i felt compelled too write this review because recently I needed a vast amount of copies of all sorts of paperwork, for me to locate all of my copies would have been overwhelming, the office manager Kathy was so very competent and generous with her time, in addition to helping with copies she has been the first member of the medical field that has taken the time to comprehensively explain my insurance benefits.

I am in shock! I received a bill in the mail for the «service» that was performed… After my insurance paid this office. I called and spoke to Kathy, the office manager and explained that I was misinformed who I was seeing. I asked to see a MD and was given a certified technician. She then goes to tell me she will speak to him and call me back the next day. 4 days later, I call her to follow up. She then goes to tell me that services were performed and that I should be well aware who I am going to see and she doesn’t care about my well being she only care to get paid. When I hears her say that, I froze. I told her she is very condescending and I wanted to speak with her supervisor. She told me the only other person I could speak to was g-​do because she is the owner. She then went to hang up the phone on me. Which she was incapable of doing because I heard her having a conversation about going to boston and possibly Vegas because of her free stay at mirage.
I’m applauded at the way this office treats their patients. I am honestly disgusted by this waste of a human being that calls herself a practice administrator. Dear Kathy, it’s time to put a smile on your face. Your life can’t really be that bad can it? It’s sad that you need to take your misery out on others.
I wasn’t going to pay your bill and I was going to allow you to waste money on lawyers and so on. I second thought, it’s karma. I’ll pay your bill. You clearly can use the money a lot more. Maybe it will buy you a companion to make you happy. Cheers!

Not really sure where to even begin! Being the first to review kind of puts a lot of pressure on you! So, I guess I kind of have to give my life story to complete review this health care center. As a child I had an eating disorder that no doctor could fix without telling my parents that I needed to be on medication. Yet, at six years old my family did not think that was the best idea, so we tried our last hope of seeing a Chiropractor. Dr. Ciolino was able to treat my problem within the first two visits and I was soon back to my normal childish self! I continued seeing Dr. Ciolino until I was about 16 years old for almost every injury in the book. He truly has worked wonders on everyone in my family as well. When other doctors wanted to put me on medicines and have me go in for surgeries he was able to help me within a few visits every time to take away pain and to help my body naturally fix itself.
For the times Dr. Ciolino was not able to help me, he would send me down to Dr. Halinski. This always meant that something was out of his boundaries of being able to heal, which also meant it was broken! Dr. Halinski was more than helpful through every broken ankle and helped many of my fellow athletes as well.
We all know what comes after broken bones, and it is a hate or love relationship: physical therapy. Brendan Shea has hands down helped my recovery process and sometimes cut my recovery time in half. Being an athlete there is nothing more you hate than missing games or practices and Brendan helped me to get back in the game as soon as possible.
When it came down to having a cold, my asthma, a check up or my shots for school, Dr. Kanev was always there to help. I have always been able to use him as a solid cross-​check or reference for when I have to see other doctors to see if what they are trying to tell me is truly correct. This especially helped when I lived in Virginia and needed a second opinion but didn’t know what other doctors to go to.
I am now, currently, seeing Dr. Morgan. He has worked with me through a pulled muscle that has turned into an all-​together hip problem. Many doctors have said that the only ting I have left to do is surgery. Personally, I do not want prostatic hips at the age of 21! Dr. Morgan has been able to help me control my pain and refrain me from further injuring myself. Since seeing Dr. Morgan I have opted out of having surgery because he has helped me gain more stability and movement. Dr. Morgan is definitely one of my favorite doctors, and trust me I have had a lot! He explains everything he is doing thoroughly and eases your possible fears. I feel completely comfortable with Dr. Morgan and totally trust in his capabilities. Every time I leave his office I feel like a new person, as cliché as that may sounds, but it is 100% true.
Wow, that was a lot of my life story out there! All I can say is that when you are looking for a doctor to see someone who genuinely cares about their patients and isn’t all in it for money. I have been told more times than I can remember that I need surgery for a million different things; I never had one, and hey, I am still living a normal and healthy life! I can not explain how important it is to get second, third and even fourth opinions by numerous doctors. I will be going to Touch of Health for as long as I possibly can, and even when I have lived far away I always make appointments when I am back in town. I can not explain the simplicity of driving to ONE health center and having every doctor you need within the same building. Oh, one last amazing thing is, that I have never had to wait more than ten minutes past my scheduled time for a doctor. Where I have had to wait over an hour past my scheduled time in other offices.