Spa 4 My Soul

VERY UNPROFESSIONAL! I bought a groupon for two massages here. I called to schedule an appointment, and they didn’t even bother to return my call. I guess I wasn’t the only one who called and wasn’t able to schedule anything. I got an email from groupon this morning, stating this, «We’ve heard that 4 My Soul Massage has been difficult to get ahold of, and we’re so sorry for the trouble. We know that this can be pretty frustrating, so we’ve decided to cancel this deal and offer refunds if you haven’t had a chance to use your Groupon yet.» I got my refund! Great way to go out of business! If we could rate zero stars, that’s what I’d rate them!

DO NOT USE THIS COMPANY. I had an appt with at 3 pm today only to find out that the massage therapist no longer work at the location on the groupon. I called and left a message. No return call. She sends me to voicemail when I call. She’s a fraud. I just sent her a text. She’ll probably ignore that also. Do not get the deals on living social or groupon. It’s just a rip off.

DO NOT GO HERE!!! I had an AWFUL experience with Jenny! My friends and I bought Living Social deals and tried for weeks to schedule an appointment and when I finally got a hold of her she responds with, «I never got any messages» WTF? So I was able to cancel one of the 3 and had to use the 2 left. So i scheduled both massages after a wicked game of text tag, but after the first one didn’t bother to go back for the second one. It was a prenatal massage and it was PAINFUL!!! Even when I told her to lighten up she really didn’t listen. She was disorganized running in and out of the room looking for things, couldn’t make the sound machine work and she fumbled with it eating into the massage hour. Toward the end of the massage she not only rubbed a ton of oil in my hair making it impossible for me to continue on with my day without going home and showering first, she says to me that she did as much as she could because I WAS LATE! Uh, excuse me?!?
At the end she hands me her business card and says, «Please leave me a review ONLY IF YOU ENJOYED IT» Well girl, here’s my review! And judging by the other 1 star ratings you’ve received, you are a bad business person that doesn’t know how to treat the client and a horrible masseuse to boot! Not a good combo for success!
YOU’VE BEEN WARNED!

Buyer beware! I purchased a massage and body scrub for my friend and I to celebrate our birthdays. After having to play phone and text tag we finally got appointments. Drove from downtown Long Beach after a 12 hour shift to Buena Park only to have her no show. Not even a courtesy call. I had to text her to ask where she was! Should have looked at Unilocal first. All one star ratings for unprofessionalism!!! I requested a refund from Living Social for merchant no show. Let’s hope they honor it.

I had the same issue as the first reviewer with being cancelled on. I bought one of the deal vouchers because I was looking for a place close to home that was hopefully a real spa and not a chiropractor office. However, never got to find out. She only communicates through text and very short, vague answers and asks no questions so you aren’t sure if she’s actually scheduling you. She cancelled on me the day before and said she didn’t have anything else until at least a week later. A little disappointing but not a huge deal for me. So then I was trying to reschedule and she just stopped responding. So then I tried again the next day and also got nothing. Finally the third day later I just said never mind, I’ll get a refund and then I finally got a response. But now I don’t trust it so I’m still not going to try. The whole thing is very sketchy and very unprofessional. Do not recommend.

I would avoid at all costs. Very unprofessional. Jenny called the day of my appointment to cancel so I rescheduled. Massage was adequate. Jenny (who gave the massage) was dressed in a sloppy t-​shirt. I was surprised she was a masseuse. On top of all this I left a necklace on the hook (which Jenny the owner put there) and when I returned to see if it was still there I was greeted with an attitude by Jenny who also started talking in Spanish to the other worker instead of addressing me. Jenny raised her voice at said to me, «IT ISN’T MY RESPONSIBILITY, WHAT DO YOU WANT FROM ME.» I didn’t blame her or even question her. She was very defensive which made me suspicious.
I will not return and DO NOT recommend.