Suits And Skirts Cleaners

I try out there wash and fold service it was great I will continue to use them. Excellent customer service crew way better them before.

I’m not sure how well they are at doing suits and skirts, but let me inform you, they haven’t a clue as to how shirts should be done. I’ve given them a month, which is my sending in shirts weekly to be done. Truly a horrid job! It kind of explains why one their locations in the city closed. Men, do not have them do your shirts, it’s an embarrassment to the dry cleaning profession. My search for a good cleaners sadly continues.

As per my pictures shown for this shady business, they are pulling some dirty tricks on Unilocal to fool people.
First off, the owner ‘Matthew F’ has left 5 star review FOR HIS OWN store just to make this place look good on website. Apparently there are many angry customers upset by their terrible service, he didn’t want new people to see what a bad practice they are performing.
Second, this owner ‘Matthew F’ has been doing this wrongful action for every other cleaners that he owns in the city. I also posted picture of his fake 5 star reviews that he left on his OWN stores.
Third, as you can see from other reviews their services are just terrible.
My own experience with them was just horrifying. I asked them to simply remove a stain and the girl in the front said ‘of course.’ Instead of having the stain removed, they DAMAGED my blouse. I’m not sure what kind of crazy chemical they put on my blouse but now it has a HOLE.
So much for their ‘ORGANIC’ cleaning, huh?
This ‘new’ franchise company does not how to do business at all, They have ZERO experience as they stated on their website that this company just started in 2013, founder worked in FINANCE field.
Yes, FINANCE field. Now I know how well they scam customers’ money rather than perform good dry cleaning service.
[Edit]
Apparently they have a partner named Ryan S, who was the owner of previous store called «Pure Cleaners» in this location.
Yea, I remember that terrible cleaners. They basically got kicked out of building for ruining so many of customers’ garments. So this ‘Ryan S’ guy sold his cleaners to ‘Matthew F’ who was in the Finance field to grab every possible penny they can grind before they close down like Pure Cleaners did.
No wonder the service was just as terrible as the Pure Cleaners, which now doesn’t even exist anymore.
Well, I hope my description of this business gave you some idea of what you will be getting when you come to do business here.

I use their cleaner in Manhattan so when i stayed at a friends house in Williamsburg I gave them my business. I was surprised when i went to the store that it was so nice and new. It looked more like an apple store than a dry cleaners. The owner was there and he was giving out free bagels, which i thought was very cool. He was a hungry young business owner that really seemed to care about his business and his customers.
As for the actual service, my cleaning came back in 2 days as promised, everything was there and in great shape, and their prices are fair. Good luck Matt.
WOULD DEFINITELY RECOMMEND.

So on the first try they lost my laundry bag (west elm, $ 34.95) which they replaced and after complaining offered 50% off my next service. So i got my items delivered today and out of completely chance I noticed the prices. NOTHING like they advertise. Every item was more expensive and by a lot. A good 60% higher than whats advertised.
And as others mentioned, the service is horrible. Would not recommend under ANY circumstances.

This place is under new management now, but the customer service is even worse than before. They don’t give you a ticket when you drop your clothes off, they email it to you a short while later. When I dropped off a jumper with leather straps I told them not to clean the straps. I also told them that the last time i dropped it off and told them the same thing, they cleaned the straps and ruined them, and to please not do it again. So when I get my ticket for this item emailed to me, not only does it not have a note about the straps, but they were charging me $ 25 to clean it. I tell them to forget it, and I’d come pick it up. Guess what happens when I go to pick it up? They sent it to clean anyway, and cleaned and subsequently ruined the straps. Again. So they said a manager would call me. That was a week ago, and even after I followed up with an email, still nothing. Stay away from this place if you’d like your clothes to be properly cared for! It’s a Shame there’s not a decent dry cleaner in this neighborhood.