Sandbox

Love these guys, been going there for about 2 years. I have a mailbox at this location and I’m constantly forgetting my key but they are always willing to open it for me. Also, they really help you with any shipping questions/​strategies and give you a fair and honest price. Shout out to the Broad City cameo too!
Only negative, in order to print you also need to pay for computer time.

Hands down my favorite place to take care of my mailing needs. Great customer service, fair prices and my packages always reach their destination on time! It’s so awesome to have a reliable shipping service like Sandbox in the neighborhood.

I recently shipped out some dinnerware to my mother in Florida. 5pc place setting for 6, 30 pieces total, and everything arrived in great condition. So grateful for their help.

I go here for all my shipping and printing needs. It’s so much faster and easier than going to the post office to ship.

Prior to today, I had good to excellent experiences here. I live on the same block, so I wish that I could continue to give this place my business.
The young woman working today could not have tried any less to help sort out a solution to my customer service problem – which was very simple by the way… I needed to SHIP SOMETHING. I left without shipping either of my items, because no solutions were provided to me.
Y’all need to get it together and understand that consistently excellent customer service is what keeps people coming back.
Schlep your items here at your own risk… it’s a crap shoot.

I ran in here after having a negative experience at USPS W’burg BK.
Samantha’s professionalism and courtesy stands out in a service world filled with ‘whatever’s’. She filed and rushed my documents urgently, calmly! Well Done Sand Box for such a good hire! I will never use another shipping centre again.

Best place to ship in bk! I run a small business and have many issues with package delivery at my building. I rented a mailbox about a year ago and have had no problems since. Also, the sandbox team is very helpful and offer me the best rate not just the most expensive option. Looking forward to a long relationship with this company. Also it’s privately owned, which makes me happy to support another small business in the area!

We have THE WORST Postal service in the country and the only way we can run our business is through sandbox. They are AMAZING, the cost is well worth the value it creates at ASH NYC. To know that when mail is sent by our customers and we will actually receive it is amazing. Ralph and Stephanie are always there, they help in any way possible, above and beyond. I recommend this to anyone in the area and even my neighbors who I don’t like.

Samantha is the best! She just rocked my day. I have been shipping my packages with Sandbox for years and she is always delightful. Recently, one of the packages I sent through Sandbox was lost by the USPS. She was super kind and helped me with multiple attempts to contact the USPS and find the package. Just now, she was able to get in contact with USPS and found my package.
I can’t recommend this place enough, and sincerely thank you Samantha so much for your excellent customer service.

Excellent customer service!
I really want to stress that the employees are always friendly and helpful. Always have pleasant demeanor! The atmosphere is light and casual while still professional and helpful. I, genuinely, enjoy going there which is odd because it’s printing service station.

I started coming to sandbox a couple months ago, because I was having such a hard time at my local post office and sandbox happened to be near my job. It seemed like a no brainier. I have to say I’ve been so impressed! Samantha is the best person to work with! She makes everything simple, and I rarely have to fill out a thing, and she tries to give me the best rates! As an artist, I’m constantly shipping out prints and artwork all over the U.S. And internationally and she makes customs and shipping a breeze!!! I’m never in there more than ten minutes! She has a great personality and never makes you feel like some post offices do: where everyone hates being there and can’t even crack a smile. I couldn’t be happier finding this place. It makes the idea of shipping things out no longer a dreadful experience. THANKS SAMANTHA!!!

The manager of this place is great! He’s professional, puts customers at ease, knows how to handle business. We don’t know his name but he deserves a raise, promotion, or both :)

Easy to print and ship stuff out. The folks who work here are not the most mentally «present» sometimes, but always nice. I wouldn’t go here if I needed advice on shipping or printing though.

Always a pleasant experience. Good service, employees know what they’re talking about, reasonable prices and a great place to print and copy documents, etc. I go here all the time.

EVERYTHING about this experience was top notch. I didn’t utilize the shipping services. just needed to print out a few pages via internet. Walked in and out in 5 minutes. was directed by very very nice guy working the front cashier spot to a Mac. Sat down, printed, and paid at the front $ 3 for six sheets of printed color and internet time). No cc info needed at comp, no login, just quick usage. felt like i was at home, if home had a printer (which is why i went in the first place) Big ups for being open on saturday (internet garage and tiger lily express were both closed). Quick, No wait, will def be back, first choice for printing in the area. SUPER nice guys working there.

I had a nightmare of an issue returning a TV bought on Black Friday to Amazon in the first place. Finally got them to agree to pick it up at Sandbox in Williamsburg near my house.
I spoke with an employee a couple times about TV boxes, he said he could construct one out of material and UPS could pick it up. Great fine. $ 80 worth of material… expensive but I need to get the TV back. This kid made the boxing sound like it’d be a piece of cake.
Next day, UPS shows up and is denied. Call them up, there was no TV at Sandbox under my name. Doesn’t exists.
I was stuck in LA on business and received little or no customer service. After a week of constant misdirection, finger pointing and discussing if legal should step in… the TV suddenly was delivered.
I am not 100% sure what happened to this TV but suspicions abound.

I arrived at the sandbox just before closing with a mountain of stuff to be packed/​shipped. The gentleman working, Rafael was incredibly patient and helpful. He stayed late to get the job done and had a smile the entire way through. I had to ship some oversized/​odd items (a chair and a small desk/​chair) both were packed well and arrived without damage. All of my items were received in the time frame guaranteed and Rafael was able to calculate the cheapest method of shipment (UPS/​FEDex/​USPS, etc) so I could save some money.
Overall I had a great experience. Thank you Sandbox and Rafael!

WOW. This is the WORST print shop /​internet office space I’ve EVER used. The employees are not knowledgable, nor are they helpful. I just walked in to print something a few minutes before they close, only to be informed their Macs were having trouble printing. After I opened my document on a PC and had to reformat it to print correctly from that machine they accidentally shut the power off to all their computers. Meaning I had to start over. When I was finally ready to print they informed me they had just shut off the printer.
I informed them when I walked in that I wanted to print! They did not warn me before shutting off the printer, and it was due to THEIR errors and THEIR malfunctioning machine that it took me so long to print.
The machines are faulty. The desks are falling apart. I’ve had issues with prints and copies coming out with swaths of wrong-​color ink, or just missing faded sections of ink. I work next door and have had to use them several times and I’ve NEVER had a positive experience with them.
Terrible, horribly run place. I have NO idea how they’re still open.

Good for mailing, internet and simple color printing.
I used them to send registered mail to an insurance company. Everything went perfectly.
I also pop in occasionally to use their internet and do simple color printing as I don’t have a printer or fax at home.
The employee is always helpful and usually keeps the line moving.
I usually go in the morning and there is rarely a wait for the cashier.

HORRIBLE, be prepared to wait FOREVER, they usually only have one INCOMPETENT person working, and even when they have two INCOMPETENT people working its still SLOW.
On top of that, there has been two different times of which they have mailed my package to my return address?!
They jack the prices on everything, its relentless, boxes and packing supplies is such a scam, and you are paying almost double to ship overseas with usps, and all this for such lousy lousy lousy LOUSY LOUSY LOUSY SERVICE. Its really unbelievable.