The UPS Store

They charge you a dollar to tape the box in addition to the charges for shipment.

I just walked in to ship two gifts (unwrapped, no box) for my sisters and it literally took less than 5 minutes. VJ was working the counter and was so friendly, professional, and l was super surprised how easy everything was.
There was also a customer behind me who was asking for a notary and he was taken care of right away. He literally walked in, asked for a notary, had some stuffed signed, and walked out.
I’ve been to this location twice, once back in June, and both times I’ve been very impressed with their friendliness and efficiency. And it’s right off the Bedford stop! Super convenient.

Sent them a job to print, did not have binding or stapling — basic services, i would never use the, again

$ 3.27 for a printout of a black and white page.

I’ve had a couple of fantastic experiences at UPS Williamsburg. Both times, I’ve been served by a gentlemen called Andrew. He’s been completely open and willing to help me with my shipments — even when once shipment was 24 boxes, weighing over 1,100lb !!!
I couldn’t recommend this UPD any more and will definitely be going there for all my future shipments.

I’ve being waiting a couple of years to write this review, why? Because I wanted to put all rumors about this store to rest, however, a lot of them are true. While the manager (the guy in the profile pic) is very nice and helpful, the rest of the store is undermanaged, and a bit, rude. The store usually opens 10 – 20 minutes late. I have been late to work several times because of their unprofessionalism. Their ours of operation change without notice, they do as they please.
On the upper side of things, they take good care of your packages.
Update: it is now 10:15 am and they are still not open.

I came to get documents notarized some documents at the last minute but couldn’t find any office open but then I found this UPS office that was open and had someone to notarized the papers for me.
The guy I spoke to was very pleasant and assured me that once I got to the office before 5:00 I’d be fine and even when I told him I worked in the Bronx and I’d have to rush to get there on time and being that it was a Saturday and I was leaving at 3:00 AND there’s always construction on the weekend I don’t know if I’d get there on time as anything could happen and cause delays. He said he would try to get the Notary to stay until 5:30 if I needed more time!
When I got there I got it done very fast and a guy named Oscar signed as a witness for me (he was funny) and he made a corny joke about being a professional witness. I love corny jokes.

I’ve used this store a handful of times over the past few years, and all my visits have been great. I’ve shipped items, used the facility to hold packages, and bought packing materials. I’ve never had to wait more than 10 minutes, even during the holiday season, and the staff has always been very helpful.

I came in with a makeshift box and dreams of shipping it for a return. The man behind the counter made my dreams come true. Will definitely be back.

This place is great and Nick is always super friendly. I don’t understand all the negative reviews. Just a bunch of whiny hipsters wanting people to bend over backwards for them.

Definitely recommend! Needed to ship a package urgently to Canada. Got the packing and paperwork done in no time. I went there after they had their pickup from UPS. Knowing my situation for urgent delivery, the manager tracked down the UPS truck so I can get the package there in time! Very friendly staff and service!

I had a 50lb box to ship express. I was shocked by the $ 246 price quoted at the local shipping place and they wouldn’t accept a 3^rd party’s UPS shipping number so I hauled it over to the UPS store. Lo and behold not only wont the UPS store allow for third party billing, the box cost $ 272 to ship from their store. UPS store is more expensive than my local mailbox place. I will never return!!!

Would give zero star if possible

Just a note, their telephone message says they’re actually open 9AM to 7 PM on weekdays! This page says 8 – 8.

I sold my macbook air on ebay and needed to ship it. Thankfully I kept not just the original box, but the shipping box that the apple box came in, and all of the packaging to protected it. However, I unknowingly made the mistake of not taping it up before giving it to my girlfriend to drop it off there for me (I was really busy that day).
So because they could see into the box and realize it was a laptop, they forced her to buy a laptop shipping box and apparently put the box containing the laptop box in another box they charged her $ 20 for. Like the way apple ships their own fucking laptops isn’t good enough.

Useless. Guy at the desk might as well have just been like «who, me? oh, I don’t work here. I’m just browsing 4chan.»

I’ve had a PO Box here since they opened the store and the Cool Staff always treats me like a movie star.

This place is terrible.
There’s a card spending limit as if it were some kind of deli — wtf? And expect you to pay for envelopes when they are out of the UPS branded ones.
This place is the worst — STAY AWAY

Really wish they had told me that my package to Canada needed an invoice to successfully go across the border. Now
is telling me my package is delayed for this reason… three days later. Great thoroughness, dude.
Oh, and they wanted to charge me money for a packing slip holder. Was glad I brought my own tape. Sheesh.

First, I read LOTS of reviews for many places when I needed to ship a used motorcycle tank. The bad reviews made this place seem horrid, but I gave them a shot.
Called ahead to see if they could ship something that size. «No problem.»
Asked about the hours — I had plenty of time to drop the tank off before hitting the bike show at the Javits.
Got there… saw the bike picture on the top shelf (which was cool) then spoke with Nick (the Asst Mgr). Immediately recognized his voice from the phone conversation.
Not only was I also asked if I needed any help after Nick quickly measured the tank and went in back to search for the perfect box, but after getting the shipping quote ($ 76 — UPS stores in my experience, have always been high on mid-​large sized shipments), he offered to give me the box for free and then even offered to try and re-​package it in a smaller box (after remeasuring it 4x) to try and help me out.
I knew it wasn’t possible based on the dimensions of the tank and just gave him the go-​ahead.
I mentioned the ratings and said to him I almost didn’t stop by. He cracked a smile and started laughing and said lots of people try to extort money out of them and when they refuse to pay, leave them really poor reviews.
I realize experiences vary, but there’s no effing way that the «1-​stars» are all valid reviews. I call BULL CHIPS!
Anyway, it’s the best one around regardless. So… IF YOU NEED GOOD SERVICE, GO HERE!