Finailly

One of the worst pedicures/​manicures ever. Chipped in a few days from highly diluted polish. Not cleaned well at all. Very bad. Also dont get a clean feeling from the salon at all.

Worst nail salon ever. They ruined my silk blouse doing a massage… And they are so unfriendly … You are better off spending a little more and getting a more quality service

So bad, the people who works here isn’t friendly, they don’t makes you feel good. I prefer to pay a little more In other place but with coolest people.
Don’t come here. They don’t want to work. They finish in 7 minutes, the work is mediocre, the people look sad and angry all the time.
Bad energy!!!
Ps: If someone of finally read this: how you expect to get a good tip if you are making bad face all the time!!!. Be friendly!!! Smile! Life is better like that!

Meh. Finailly is nothing special. The service is below mediocre and the staff isn’t friendly. I was lucky, the woman who did my pedicure was sweet and friendly, and did a decent job. But the woman who did my friend’s pedicure was rude and seemed annoyed the entire time.
My polish job isn’t great, its messy and I could tell that the woman was rushing (even though she was nice). Also, it’s overpriced, a pedicure is $ 22. Look somewhere else, there’s a reason why the ratings are so bad!

This was the most grotesque nail salon I’ve ever been to. I always check Unilocal but was in a rush and took a risk for a new place because Primp & Polish had an hour wait. HUGE MISTAKE. Do not go here!!! Staff is miserable and rude beyond words. The facility is so dirty I was so uneasy the entire time. Gel manicure dryers had dirt and grime all over them — I wanted to walk out the minute I saw them. So horrid. Checked the Unilocal page as I was there and found all the same comments. They did a rushed, awful job and no hand massage, barely even did cuticles. I tipped 15% which was more than generous for this experience (I always give 20−25% but it was awful!) and the owner literally said «what!!!» in disgust, and continued to laugh at me in front of her coworkers. Never in my life have I experienced such a thing. Disgusting facility. Should be shut down.

There’s a reason why this place has a one star review average. I actually don’t think we have ever visited an establishment with such a low rating. My lady should have looked on Unilocal before making an impromptu visit. Shoddy, dirty, and overpriced. Could it be any worse? I guess we won’t know. Finail visit.

This is literally the worst nail salon I’ve ever been to, and I’m not even picky. When you walk in they have faces of disgust. No one wants to work and are all rolling there eyes. This place literally needs to be shut down.
Don’t go here, trust me it’s horrible

So. I’m a terrible Unilocal user, because I’ve used the website a lot, and haven’t posted much. I tend to think that I err on the side of business owners, and am pretty understanding when it comes to the service industry.
Unfortunately, I paid way too much money for a stressful, uncomfortable, terrible gel manicure at Finailly.
First off, the manicurist was constantly nagging at me that I was putting my hands in the uv light too quickly. I explained that I was being careful, as this wasn’t my first gel manicure. She went on to roll her eyes repeatedly every time she finished a coat and I put my hand in the nail dryer. I found it strange, and all together her attitude made me uncomfortable. Needless to say, I hadn’t messed up the polish in the UV light.
Then she finishes the polish, and I go to look at my nails — it. was. awful. Polish all over my cuticles, completely lacking on the sides. I bring this to her attention, and she just says «What do you want me to do?» At this point, I do not have time for her to do it over.
She charges my card, ($ 30, plus $ 2 «tax» charged to me for using a credit card.) I event left a few singles as a tip. At this point, she just keeps saying «20%, 20%, 20% over and over again. I left.
Worst. Manicure. Ever. Primp and Polish is much much better.

Been to this salon twice because it’s near my work. The facility is beautiful and the nail techs are polite and nice. The first time I had a regular manicure and it was fine. I felt it was a bit expensive for a regular manicure but the polish stayed on for about a week and the facility looks very nice.
1 star because the work is bad. Charged $ 40 for gel French manicure that peeled on 5 fingers in less than 24 hours. Also the lady only did one layer of white on the French tip, so 6 days later (when I was back in the area) my nails looked dirty and brown. It actually looks gross. After reading the reviews I decided to go somewhere else to get the nail job repaired. Very disappointed.
My advice to potential customers:
GO SOMEWHERE ELSE! Haha

Why do I ever come here? They work fast and harsh. They use crappy nail files. My nail shape always looks like crap after they do them and the paint job is meh. It’s also not very clean and the chairs all look old. Stay away. All the other reviewers echoing this sentiment are right.

I have truly grown to love this place. I have now also started going to Thu (pronounced «two») and she is so wonderful. She always does an amazing job and she gives great massages as well. I have tried a few other ladies there as well and they are also really good. I think after a few years, Finailly has finally hit their stride!

Visiting from Australia and totally unaware of the Unilocal reviews.
Pretty sure I saw blood on the towel she wiped my feet with before she quickly flipped it over.
Got a white pedi and it looks like my 5 month old kid did it.
I get it, I wouldn’t really want to touch my feet either, but seriously, how does this biz survive?

Unprofessional, rude, and a sloppy job. The woman who did my nails was fairly unpleasant through out and did not take any pride in her work. Between the stabbing of my under fingers with the pointy stick, clipping my skin while attempting to clip my finger nails and not fully removing my nail polish before beginning to paint, the experience was off to a bad start. By the time I got shuttled over to the drying station, I noticed one of my toe nails had gotten smudged. Despite the fact that I still tipped her 20%, it took me 5 minutes to get her attention since she was paying attention to everything besides me. When I called her over she did a make shift job of fixing it which I quickly informed her did not look good. Well, she didn’t like that. From that point on she was muttering under her breath and announcing to her co-​workers (in a language I don’t understand) what was going on. Worst place in the neighborhood. Will not be back.

I didn’t know a nail salon could be this terrible, this place truly surprised me. Wish I read the reviews beforehand, everything is TRUE.
1. RUSH JOB = unprofessional & sloppy. Rushed to a point where when she was filing my nails, it barely touched my nails. It was comical.
2. Unsanitary. The lady sat on the bare floor to do my gel pedi and then used the pedi dryer where I inserted my feet to put on the table for the next person’s mani without wiping it or cleaning it. I mean, my feet is clean I guess. but still, who does that?
3. Technician ignored what I wanted to give her in tips and demanded 20%. I said no, and she came back with 20% tip and said «It’s for taxes.»
If you want to see what is the least amount of service you can get a a nail salon and then be forced to give at least 20% tip regardless of how unpleasant the experience is, check this place out. Very surprised this place still exists in Williamsburg.

I would give ZERO STARS if I could. I arrived at this salon around 6:20pm for a pedicure.
As the woman was filling up the basin, she commented that the water was cold. Once I put my feet in, it was clear that there was NO HOT WATER. She stated that this happened because there were many people getting pedicures at the same time. I told her that I was willing to wait to see if the water heated up. She then consulted with another staff member who touched the water and stated that it was warm (which it clearly was not). When I told her that it was cold, she told me to leave and sent my pedicurist to work with someone else. She did not ask my opinion at all and just called the next people waiting for a pedicure (I wish I stayed to see their reaction to the cold water).
Thankfully, Williamsburg and Greenpoint now have many places for pedicures, do yourself a favor and DO NOT GO HERE!!!

DO NOT GO HERE!!!
Went in for a Mani/​Pedi & Wax Today.
Wax Service — The wax was too hot. When I told the technician, she did not change anything and just seemed annoyed that I complained about the service. She repeatedly went over the same spot with the wax. Which you are not suppose to do.
Full Pedicure lasted 13 minutes (I timed it because I noticed she was in a rush) which included polish. 13 minutes, fastest most painful pedicure ever.
Manicure was just as bad, if not worse. Lasted 10minutes that also include polish time.
Technician– She seemed inexperience and in a rush to get more clients. She did not know how to cut cuticles or hold the cuticle cutter properly. On top of that she had an attitude anytime you mentioned the pain.
Nail polish selection is weak! Nail polish is old, faded and dried out. Nail polish selection was just a mess.
Ambience– TACKY. Decorated with old perfume bottles, and uncomfortable/​ugly/​dirty chair cushions at the dry station. Doors are open, no air conditioning and flys all over.
They do not disinfect their tools or work stations.
Lesson learned. Wish I can get my money back especially since now I have to go get another manicure & pedicure probably tomorrow.
Thanks for nothing FINAILLY!

All the below reviews are accurate! I really wish I would have read these before I decided to try Finailly out with a girlfriend of mine.
First off, not only did the staff act like it was annoying that we were there, it was almost like it was inconvenient for them too. Once both my friend and I sat down in the pedicure chairs, we waited around fifteen minutes for them to even start. But, they only started on me, left my friend sitting there throughout my whole pedicure without starting her until I was finished with my pedi and halfway through my mani. My pedicure did not include any message, or dead skin removal… nothing. It was over and done with in just 8 minutes! After my pedicure (if you would even call it that) I was moved to the manicure table where the lady who was supposed to be prepping my nails for a manicure decided to have a text conversation on her cellphone for a good four to five minutes as I sat directly in front of her patiently waiting to be serviced.
Point blank, my friend and I were speechless once we left. From the second we sat down to the second we left, it was the worst mani-​pedi experience i’ve ever had! Not to mention they basically kicked us out 30 minutes before closing, not even putting a top coat on my friends manicure before turning off the electronics and grabbing their bags to leave.

If I could give this place zero stars, I absolutely would.
My friend and I went in asking for manicures & pedicures at 7:30pm. Without looking up to say hi or welcome us, one woman shouted «pick a color!» After we chose our colors we were told to sit down in the pedicure area. After about 15 minutes of sitting there, one woman walked over and began one my friend’s pedicure without saying anything. I sat and watched as my friend received the most rushed pedicure I have ever seen. After about 10 minutes her pedicure was finished and the woman told her to go sit down in the manicure area.
Anyway, after seeing how my friend was treated I wasn’t expecting much, but I ended up even more disappointed. My nail tech was incredibly rushed and did not communicate with me whatsoever. She jabbed at my feet with a buffer and stabbed my toes with the cuticle pushers. I quietly said «please be careful that hurts» and she didn’t even look up. 3 sloppy coats of polish later and less than 10 minutes after she began, she led me to the manicure area.
She was just as rough with my hands as she was with my feet! Again, I got 3 sloppy coats of polish (with just as much polish on my fingers as on my actual nails) and she led me to the drying area. My friend and I just laughed while looking at my nails as we were just shocked that she considered it acceptable looking. As we sat in the drying area the employees rushed around turning off electronics and gathering their belongings to leave. Then my nail tech ran over and started trying to put my shoes on for me (um, my nails are still wet but thanks?) and shoving my purse at me, so we left. As I walked out the door, my wet manicure smeared all over my shirt/​bag. Ha. Great.
It was 8:25. The door says they close at 9. I understand wanting to leave early. I work in the service industry so I sympathize with wanting to get out a little early– but you should never do so at the expense of a paying customer’s experience.
After spending about an hour there (most of this time was spent waiting/​being ignored) and getting THE WORST mani/​pedi ever, not only will I not be returning, but I intend to tell everyone I know– stick with Primp and Polish!

All signs (and the internet) say they’re open til 9pm, however when I walked through the unlocked door at EXACTLY 8:25pm and asked for a quick pedicure, I was informed (by the ladies sitting around) that they had already closed.
Bottom line: All bets are off with this place. Even their operating hours are unreliable and annoying.
It’s always a mediocre experience anyway, so I won’t be going back.

I came in asking for a pedi At 1030 and at 1050 was under the dryer. I didn’t get any attitude but the pedi was the fastest I ever had. I am always kind of in a rush so I didn’t really get too upset but this isn’t a place that is going to make sure you are looking the best you can if it means a little more work.
I am confused how I was done before the other three people in the chairs near me were still being worked on. I had a giant callous under my toe that was peeling and it pretty much is all still there in its entirety. I get pedis all the time so i know not to expect perfection but this was half assed for sure. I could have given myself this pedi at home…
The polish stayed for a while but the main problem was the skin and cuticles weren’t really addressed. I mean that is the whole reason why I don’t paint my own toes most of the time. I want to have nice foot skin (that sounds gross). I will stick to Himal nails for 20 bucks for a better mani and pedi.
I will say the place is way nicer looking than cheaper places but I guess they are paying rent by rushing people through a toe painting factory.