Enterprise Rent-A-Car

Awesome service from the two representatives Ashley and Christina. Although to rent is high, I felt at ease with the service provided by the two. They’re funny easy going but very professional. I’ll be going back to this location again.

I got fair service from this location. I can’t say that they did not try to add money to the deal, but I was ready for that since I closed all the details over the phone. I have been dealing with car rentals for few years now, so I know what to expect when I am renting a car. Whenever I call I make sure how much the total will be, because they always tend to get more out of me.
The manager and the customer service in this location is so helpful. They quickly found the order, few cars were ready for me to choose from, and the whole thing took less than 15 minutes. I got a clean and good midsize car, and I also rented an eazypass rechargeable. What I did not like is their charge for dropping the car at the airport. I think that a car rental place should be more flexible with the dropping options or prices. It would cost me half to drop the car at this location and to take a cab to JFK, instead of paying them what they demanded.
Good service, friendly staff.

Car was dirty and smelt disgusting. Drove like crap too. Employees were not very helpfull, seemed like they didnt want to be there and didnt want to be bothered with customers.

Great services the staff was the best my wife had an accident and our body shop recommend enterprise they came and pick us up the driver was very friendly and the staff at enterprise was asking if we were alright from the crash they got us in our rental and took care of the insurance pater work for us it was very quick if I ever need a renal again I will be using enterprise on Flatbush Ave

I’ve rented twice from this location and they are wonderful with their customer service. If by chance there is a problem (their lot is small and inventory may be as well) they will upgrade you or give you a discount. They are always available and friendly by phone and in person. They make the transition (whether for a vacation or due to an accident) stress-​free and easy and always with a smile. Highly recommend.

I rented a full size car twice (Sept and Dec) to drive from Brooklyn to Jacksonville, Fl. I was treated professionally and courteously in the Flatbush office. I got extra insurance because that’s what I always do. The paperwork wasn’t difficult at all and the price was reasonable. I needed cars with large trunks because I was transporting a number of medium to large size boxes. That’s what I got. The second sedan was very roomy. Everything worked in both cars for the entire trips. During my December trip, in South Carolina, I encountered a rain storm like a monsoon. Cars were off the road all over the place. The Enterprise car did very well, very good wipers. I brought back the cars with no hassle. Check out was super easy.

Great customer service at this location. I reserved a car for today and figured there would be a bunch of additional paperwork to full out so I got here super early. The paperwork was already prepped and despite the storm yesterday, the car was here waiting for me.
No hassle, no bs, no headache. I will definitely be here again.