AllCar Rent-A-Car

Sadly, this would have been a better review since my family has rented from them before with few issues. Unfortunately, my parents had a MAJOR issue and their manager, Michael, refused to even acknowledge the problem. For a family road trip to Canada, my parents rented a minivan to accommodate themselves and another family while we followed in our car. On the way back home, the air conditioner conked out by either freezing or not providing enough air. Look, it can happen. What bothered us is that when my parents spoke to their manager, Michael, he told them he could not «verify» the problem. So basically, he called my father a liar. My asthmatic daughter had a difficult time breathing in the van (she hopped into the van at various points during our trip to play with her cousins) and needed her inhalor. Should I have videotaped that to «verify» it to Michael? If damage had been done to the vehicle, would my parents have had to pay, no verification needed? Of course. What did Michael offer on a rental that cost my parents close to $ 1000? A paltry $ 50.00. Not sufficient. We have been loyal customers, and this was beyond the beyond. DO NOT RENT from them.

Very reasonable rates & willing to accommodate pickup time change.

i needed a car asap, i got a car within 30 minutes, they were courteous and accommodating, and very friendly.