Clean Rite Center

Everyone is a hater. I was skeptical about the negative reviews on here but I decided to give it a try as it’s less than a block away from my apartment. It’s expensive ($ 3.79 for the smallest size washer, up to $ 10 something for the largest jumbo one, and $.10 for 10 minutes in the dryer), but still cheaper than a wash and fold service if you play your cards right.
The machines work well and the facility is clean – and so are my clothes now that I went. There was nobody in there when I came through except for some attendants who were really helpful (and funny). We watched Family Feud together. It was great.

WORST LAUNDROMAT EVER!!! if I could give this place negative 5 stars, I would. I came here about three weeks ago for drop off service. Long story short all of my whites are now pink and all my clothes infant size. I came in to file a claim that has not been processed nor has upper management followed up to address the issue for reimbursement. If unprofessional establishments are your pet peeve, steer clear of this place.

Cleans better than most laundromats in the area. It’s a bit expensive but worth it. All my clothes came out super fresh and clean, the dryer also works great.

Currently, this place doesn’t have hot water, all loads are washed with cold water. I approached the attendant about this and she said that they haven’t had hot water for the last two weeks. I asked her to put a sign up notifying the customers, and she said that management instructed them not to put up a sign.

I actually like doing laundry when I go here! Wilma makes me feel like I at home. It’s really nice to feel like you have a friend there when you have to go do laundry. And when I don’t have time they do a great job with the drop off service. I feel safe like they definitely care about me as a customer.

My normal laundromat was closed so I came here out of desperation. First off, each load costs more than twice as much. On top of that, they don’t let you pay with cash — they make you purchase a $ 2 card first and only let you put $ 10 increments on it. So, much like a metrocard, they trick you into paying more money than you will use, thus (theoretically) forcing you to keep coming back. Guess what? I won’t. There’s also no shade for any of the seating, so, hope you like frying in summer.

Their employees are dying in here!!! No AC. How are they supposed to work like this?!? I’m finishing the load I started and I’m leaving.

I’ve lived less than a block from this place for 5 years and used it once a month for the past 5 years, but only for lack of other options. I have used both their drop off service and done plenty of loads by myself as well.
The drop off service is just… no good. They have lost a few of my favorite items of clothing over the years, which is confusing since the clothes don’t go off site or anything. I can only guess they were stolen. Given that they have sent me home with other people’s clothes, I can only imagine my favorite one-​of-​a-​kind cut off jean shorts walking around Brooklyn on someone else. (The shorts incident was 2 years ago, and I still scan my neighbors for someone wearing those shorts). In the past when I’ve gone in to ask about a missing item, the clerk has said I had to talk to the manager who was not present and would not be present for an uncertain amount of time. Being that I work 9 – 5 and therefor rely on the off hours of this 24-​hour laundromat, popping in during the day to find a manager to talk about my shorts is not realistic.
On a couple occasions my clothes I dropped off came back still wet. They fold them up and seal them in a plastic bag, so the wet clothes and linens start to smell and the wrinkles get pressed into everything. I basically had to re-​wash everything because it now smelled mildewy. They also charge $ 12 extra to wash comforters, presumably because they have to dry them for longer to get them actually dry. When I pay 3x the price for a service, they need to make 3x certain they do that job, and they don’t here.
The worst part is, the clothes don’t come back clean. I just picked up a bunch of laundry and ALL the clothes had the same crusty things on them which were there when I dropped the clothes off! These aren’t deep, irreversible stains which would require spot cleaning in any other situation. This is like, a spot of pancake batter which I scratched off with my finger when the clothes came back dirty. They are clearly over-​filling the machines so that clothes aren’t even really getting saturated with water or soap. I get that they have tons of clothes to process, so they have to pack the clothes in there, but if I’m paying you so that I can cut corners doing my laundry, then you can’t cut corners. You had ONE job!
Anyway, I just discovered a place that picks up from my house and drops off. We’ll see how clean the clothes get, but regardless, I’m finally free from the tyranny of the Clean-​Rite monopoly.

I mean it’s a public laundromat, so what do you expect? Folks seem annoyed about having to buy a card to do laundry. I personally prefer it over hauling a million damn quarters. 5 bucks got me a new card and 3 of those dollars were on the card ready for use in a machine. I came on a late night to get some emergency washing done. Two loads around 8pm on a Thursday night. Quiet and all of the machines were available. Perfect. Quiet, tv on, my show was on… Went to grab a bite to eat at the nearby taco spot, came back, and life was good. Cannot complain. It’s not the cleanest laundry, but it’s fairly clean. I passed a few laundromats to come to this one. That should say something.

Has lots of washers and dryers, open ²⁴⁄₇ and the machines work pretty good. The parking lot is small, but there is usually a spot or so available.
Cheap dryers, expensive washers. Wish it was the other way around because I hang dry most of my clothes.
The Small washers appear way too small, but I imagine they can wash more than expected.
The machines use a laundry card that you can load via credit card (no American Express) or cash and never seem to expire — I just used a laundry card I found stashed in my drawer from years back and it worked with no problem.

If you choose to do your laundry here make sure you plan to bring cash and DO NOT pay with your credit /​debit card. As soon as I finished laundry the bank called asking if I had made a $ 900.00 purchase at target in the Bronx. Scam rite laundry.

Totally disrespectful. Always a problem here the manager Lydia doesn’t do the right thing and then wants to blame me the customer. Last night was my last night there they’ve lost a good customer. I’ll either have to do my laundry like normal folk (during the daytime) or find another 24hr establishment. Tonight was the last straw.

Obvious scam happening here and I’ll be letting NYC Consumer Affairs know:
The washers are $ 3.45, $ 5.65, $ 8.25, & $ 10.25 (dryers are $ 0.10 & $ 0.75) but the card machines only allow you to add $ 1 increments (this after you’ve already paid for the pleasure of using the card).
This results in the company retaining odd amounts of money on the cards which you will never be able to use to bring your balance to zero.
This seems inconsequential but add up their hundreds or thousands of customers and you’ve got a pretty obvious grab at their customers’ money and probably a scam worthy of a class action lawsuit…

This place seems like the megabus of laundromats. You use it because it’s convenient and affordable — and you’ll be frustrated if you expect anything more than the bare minimum. Good service? Nope, just people who don’t want to work there. (Although, one girl who worked there was actually quite nice and helped me find a little cart thingamajig). Want state of the art washers and dryers? Nope, just your standard, run of the mill washer and dryer with hot, warm, and cold settings.
Obviously there are major draw backs to this place when reading other Unilocalers’ reviews, but if you go in to do your own laundry (self service) and don’t expect much, it’s not a bad place.
I’m from Philly though, so no matter what, this place is a little expensive for washing. (Normally, it’s $ 1.50 — 2.25 a load down there.) Drying is cheap though — 1 cent a minute.

So after I complained about the shoddy service, the owner corrected the mistakes and went out of his way to re-​organize his store. I am definitely seeing improvements in customer service and their way of handling the clothes. Shout-​out to Julio and Mr. Feliciano for the great communication and wonderful service. That is how customer service should be, thanks guys!

To add on to my previous review — if anyone lost a purple thong, it was mixed in with my laundry…

Reviewing DIY facilities only.
So as a newbie to laundromats (our buildings always had one) we needed some initial assistance. Wanted to buy soap, needed a card to buy it, card dispenser not working, lots of blank faces. In the end the machine worked, we got card, we got soap. Am pretty confident that if the machine hadn’t come around we would be finding somewhere else to wash that day. Girls on staff were very nice but don’t know if they would know how to problem solve!
Machines were clean, did what they were supposed to do. We probably used a machine 2x the size needed so one wash cost $ 8 BUT that was 100% our error. I think you could get out for $ 5 wash/​dry per load. Having moved from LA with $ 1.75 in apartment facilities this seems astronomical but… What ya gonna do!
The place seemed secure enough. We dipped next door to Hill Café for some eggs and a coffee and it’s great to have somewhere nice to hang nearby. In the summer would be nice to sit outside!!!
We are going to try out another place around the corner but we have a card now so guess we will be back at some point!
3-​stars… It cleans your clothes…

I’ve been living down the street for the past 3 years, so naturally, this is where I’ve always done my laundry.
Due to a hectic work schedule (and sudden realization that a day at the laundromat is a day wasted), I’ve started dropping off my clothes here. The first few times, everything was pretty fine and dandy. The last time, not so much.
When I dropped them off, the attendant wrote down how much I owed, and I said I’d pay at pick up. I even made sure to fill up my card to the exact amount before leaving so I’d be in & out in a jiffy when picking up my load.
The next day, I handed the surly, annoyed attendant my receipt. She then spent the following 10 minutes locating my laundry while managing to hold a conversation with her boyfriend on her bedazzled cell phone. Finally, she brings back my bag, and I hand her my fully loaded card so I could be on my merry way.
«You don’t have enough,» she says, snapping on gum.
That’s impossible! How could that be? I filled up my card to the exact amount before dropping off the day before.
Come to find out, this shady business increased my bill by FIVE WHOLE DOLLARS. To make matters worse, I didn’t even have five dollars to spare until my next paycheck since I had planned everything out so carefully. No phone call to alert me about the increase, no sorry — nothing. A week spent in ill-​fitting jeans and off-​season tanks not meant for 20 degree weather.
I’m DONE here. Trying out this place, and I recommend you do too:

Where do I start? They lost 10 pounds of my clothes. Which I could have understood. It happens. But it was a little suspicious considering it was $ 1,000 worth of new Patagonia clothing I had just dropped off after a long camping trip this summer. No compensation. No apology. «Sorry, don’t know what to tell you.»
The service is absolutely terrible. Everyone at the front desk is always grumpy and annoyed that they have to do their job. The only good thing about this place is that it’s open 24 hours… so if you ever need to do your laundry at 3am.
DON’T EVER GO HERE.

Meh — what can I say, it’s a laundromat, it’s open 24 hours, and it’s down the street from me. It’s fine if you just need a place for self-​service laundry. Don’t expect friendly assistance from anyone working there, but that’s the case almost anywhere you go. Expect at least half of their value-​adding machines to be permanently out of order. To avoid frustration I recommend bringing small, crisp bills if you hope to refill the laundry card that their machines require (no quarters).
Look elsewhere if you’re looking for a drop off place. As other reviewers have mentioned here, the price per pound is very high, and the service for drop off is very slow. One of the bonuses for drop off is supposed to be that everything comes back nicely folded and neat, but don’t expect that from Clean Rite.