Green Footsteps

Anita is responsive and professional; she always answers the phone, but is also willing to communicate by email which I always appreciate.
First experience: Merci did a good job, but worked VERY SLOWLY. It was like watching a video in x32 slow motion. The service is paid by the hour so I did not appreciate this.
I discussed this with Anita and she must have given Merci the feedback, because the next time, Merci worked faster this time, but still slower than anyone I’ve ever had work on my place. And it was at the expense of thoroughness. I found dirty and undusted areas all over the apartment.
Third time, she sent Juliette, who was 55 minutes late. She called several times from her cell, but did not leave a message, and would not answer when I immediately and repeatedly called her back. When she finally arrived, she said she was sorry, but she had a more blasé attitude about it than if we were best friends and she had been five minutes late. She claimed to have gotten lost. The numbered streets of Manhattan are on a grid, and my address is not only extremely obvious but prominently posted on the building, AND I have a doorman. You can’t pull «got lost» here. All of this was totally unacceptable IMO.
ETA however: she did do a phenomenal job. My appliances (both large and countertop) are all sparkling, and she was very thorough. It did take longer than Anita had indicated she believed it should take (4 hours instead of three) but I am balancing that against the quality of the work.

Loved it! I hired Anita and she scrubbed my place from top to bottom. I was skeptical about hiring a cleaning service but I needed a little help in a short period of time and she delivered. I am considering making this a monthly indulgence since I am learning what it means to relax and spoil myself…

Wonderful! I hired Anita to deep clean my apartment before my new baby arrives. I got home to a wonderfully clean apartment. She even cleaned some things I didn’t realize, like the microwave and toaster oven. I am delighted with the results and plan to have her back for a bit of maintenance cleaning after the baby.

Efficient, stellar cleaning, professional. I’m often hesitant contacting cleaning companies because of the shoddy work, however, we were very impressed by how thorough and detailed the cleaning was! Highly recommend.

Anita cleaned my home this week. She is very professional and thoughtful, and uses environmentally sound methods very consistently and effectively. She cleaned my house thoroughly without using any harsh chemicals, but almost as important, she understood what I wanted: let’s say you want something cleaned a certain way, or you keep your cupboards a certain way? She gets it, instantly — no need for long explanations and no need for worry. That aptitude is of huge value in itself. Such a good experience. Very glad to have found her.