Star Nails

I had been a couple times for pedicures and was pretty happy with the service. Nothing special but a nice basic pedicure. Both times I had females and they were really nice and did a good job but they both seemed annoyed to be there.
The last time I went though, I’d say in early July, was terrible! I had a male who once again seemed extremely annoyed to even be working, huffing and puffing and rolling his eyes. I got a mani pedi this time and after rushing through the pedi he made me bleed twice while trimming the cuticles on my hands and the day after they were flaking and peeling and looked extremely unattractive. I guess it’s the luck of the draw when you go but I will not be back.

I had been to Star nails in the past and received a great gel manicure so I was excited to go back again, but unfortunately my manicurist this time was not so talented. He ground up my nails so roughly that he broke skin on four of my fingers and cut up my pinky so bad that it became slightly infected and still hurt half a week later. Three days after my manicure a nail also broke which was fairly painful. He also seemed slightly rushed as I wasn’t even told to wash my nails after he had ground up and filed them before he put on new polish. He also made comments on how the polish she was taking off was not «done right,» even though they had been done there not even 3 weeks before. Before I would have told anyone who needed a good manicure to head there but now after this experience I would tell anyone to stay away. It was painful and I am still paying for it now with my nails starting to chip and break not more than a few days afterwards. I would suggest going anywhere else.

Best place to go for a quick manicure, pedicure as far as this «walk in» types of places go. Very clean and they go a great job.
They offer a hot towel neck massage as part of a standard service and while most people seem to enjoy them I’m not comfortable with someone who isn’t trained in massage pounding on my back so skip that part!
One tip. Don’t go within an hour of closing. They tend to skip steps and Rush.
Overall, recommend this place highly!

Yesterday my sister and I had mani/​pedi. I booked a double appointment because I don’t like to wait. John was my manicurist for the gentle relaxing pedicure and my top notch gel manicure. We were very happy with the service, hospitality and ease of parking. The walk in folks had to wait a bit but no worries for me with my appointment.

Terrible service; I was rushed to pick a color and when I asked a question regarding matching my nails and toes they weren’t able to help, you could sense the aggravation from the sighs I was getting. The pedicure chair arms didn’t go up and I had to literally climb into the chair; they didn’t offer to help. They Clipped my skin on my big toe; dirty hands of the male who was working on my feet; left in disgust and they wanted to charge me the full price of a pedicure in which my feet soaked and nail polish was taken off. Yelled at me and embarrassed me in front of the entire salon; terrible place, if I could give it zero stars I would!

The 5 $ card for frequent customers is a waste of money because after 5 visits they «forgot» to put me in the system. I liked the place when I first went because it was clean and they did I good job at gel manicures. However since summer started the colors are all still dark, the pedicures chip within a week, and the guy I always sadly get is very rude. I won’t go back.

I have been here quite a few times, but lately it has been appalling. On the last two visits I got the standard pedicure. Both times I was in and out in 15 – 20 mins with a crappy pedicure that chipped off with a few days. I think she had my feet soaking for at least 30 seconds before she started to cut my toe nails ten different ways, nary a straight one on both feet. Disappointed is not the word, $ 30 gone for a crappy job.

This nail salon is so clean. They use great polish, ESSIE &OPI and have over 100 colors to choose from. They give a paraffin treatment with nail treatments, even if you’re just getting a fill. They give a neck and hand massage with heated towels. I love it, I have had Sophie and Kenny do my nails and both do a beautiful job.

Came into the nail salon on MLK day and there was a little bit of a wait. My friend and i both got pedicures. I got the Hot Stone Pedicure and she got the regular. There was a little bit of a wait which was odd because one of the technicians spent the majority of their time on her phone as opposed to taking anyone. Once our technicians were done with their clients they came over to work on us.
The woman i got was very short with me when speaking and was a little unfriendly. When working on my cuticles it was pretty standard though i will say my nails were cut extremely short and didn’t have a shape in common across all 10. When using the emery board on my toes i noticed it should have been white but was quite dingy…
Then it was time for the callus remover. I think she let it sit for too long because… far too much of my skin was removed from my feet leaving them cracked and bleeding by the time i got home. A week later they are still hurting.
After this was complete i was supposed to get an exfoliation on my legs which did not happen and then on to the massage. On the menu board it says lavendar oil would be used but instead some Queen Helene lotion and what smelled like olive oil was slathered on my legs and feet. The massage was painful and my feet were being bent in ways that they were not intended to not to mention there was minimal usage of the hot stones. When i told her it was hurting me when she was bending my foot back like that she stopped for a bit then continued which was annoying and painful.
All of this ended in having the polish shabbily applied not only to my nail but to the surrounding skin on my toes as well.
I’m unsure of why i had to pay $ 40 for what was essentially the regular pedicure with callus remover?
I will most definitely not be back.

best nail salon by far! Very friendly and very clean. They do a great job. You get a free neck massage with all treatments too… nice bonus !

This will definitely be the place I get mani/​pedis from now on. I stumbled upon this salon by accident as I was driving back to Portsmouth from Seekonk (the non highway route thank you very much). I’m so glad I did because this place meets my personal gold standard: clean, well-​kept establishment; well done pedi; and… Amazing neck massages while your nails dry!!! I would go back just for this; it was incredible. Seriously, the nail tech had magic hands. As a bonus, this salon does gel pedis, which I’m finding is not the case at all salons.
As a bonus, they have wi-​fi so you can work, browse, etc. Just ask for the password. That said, you should probably just enjoy your treatment and not be «plugged in” — I am one of those people who can’t just sit and relax.
My only complaint was the cost; however, I recognize that this may be the going rate here in my new hometown area. I can’t compare the price to other local salons, only to those in the town I recently moved from. To be fair, the cost wasn’t unreasonable, only about $ 5 – 10 higher than what I’m used to paying. Still within reason.
I can’t wait to go back to Star Nails for a massage– I mean pedicure!

By far my favorite nail salon around. I travel a lot for work and I always stop here when I’m at home. They are extremely clean and very friendly. They’re incredibly attentive and helpful. I’ve gotten many mani pedis here and I’ve also gotten a few waxes done. Both were satisfactory.

Very clean, convenient and great job on pedicure and fill. The staff was friendly and accommodating and the complementary neck and shoulder massage at the end was delightful. The prices were a bit more than the usual strip mall salon but still reasonable.

I had been to the Middletown location quite a few times for mani/pedi’s and have always been satisfied. However, I happened to be here a little before closing time on a Friday night and got to witness their cleaning ritual. Well this alone made me want to add a review for the Bristol location.
Since the 2 locations have the same people who work at them, I am assuming the operations are the same for both.
Let me tell you, they literally scrubbed the whole place from floor to ceiling. They cleaned down all of the manicure stations, moved them all to one side of the room so they could do a proper floor washing. They soaked all of the tools in barbicide, and generally not a spot went unscrubbed, vacuumed or disinfected.
I always thought it was impeccably clean to begin with but sometimes looks can be deceiving. Not here, it’s the real thing.
The staff are super super friendly (even if there can be a language barrier at times) the place is crazy clean, and I really dig the Asian version of Lite 105 that they play.
My only gripe is that I’m a little nervous the employees may not be compensated as well as they deserve…
PS recently had waxing (lip/​brow) done here and was very pleased with the results. The prices are way cheaper than the big name salons too.

I have never gotten my nails done here but I do go for waxing.
Their prices are fantastic! I mean $ 40 for a brazilian is unheard of in Boston.
I was a bit nervous, why so cheap?!
Although the woman then was doing the waxing didn’t speak english as a first language we seemed to get along fine.
She talked to me a bit, made sure I was doing ok throughout the whole thing.
Everything was nice and neat when she was done and I was happy.

I really, honestly try to paint my own nails. But without fail, everytime, I end up with a mess so terrible on my fingers that it looks like someone ripped off my nails with a pair of plyers and I starting bleeding hot pink (or some variation thereof) blood. So, after yet another failed attempt at nail artistry, I decided to stop in Star Nails on my way home for some damage control. As I’d been meaning to get my eyebrows waxed, I had that done too. $ 16 without tip is a fabulous deal for a light manicure (basic cuticle and nail care with polish) and a great waxing job. The manicure wasn’t the best I’ve ever had, hence the subtraction of a star, but the eyebrow wax was wonderful! I also saw that they do brazillian waxes– for 40 bucks! That’s unheard of! I almost sprung for it, but (and I have nothing against asian people) I thought that with a woman all up in your stuff, a communication barrier could be disasterous– and there CERTAINLY was a communication barrier– so I thought I’d wait and go into Newport for my 55 dollar (ugh) wax job. Anyway, that aside, great place. Big, clean, sterile, and it was really busy when I first got in there. Looks like they have a lot of customers! And with three locations, how can you go wrong?!