Giovanna’s Salon & Spa

Jordan styled my hair for my shower and I look like a movie star! Definitely coming back for more!

I got a last minute Monday appointment and Grace was fantastic. Attentive and easy to talk to. Did an awesome job on my hair! Would recommend her to anyone! Goegeous salon!!!

Went here after I got snubbed by another hair salon. I guess they were too busy to give me a cut and deep condition, sooooo… This place was more than willing to accommodate me! The place is spacious and even have cookies and coffee! My stylist’s name is Megan and she was amazing. The deep condition that she used has my hair feeling great and she cut my split ends really well, and the price was fair. Megan was good with ethnic hair, as my I’m bi racial. Good job, guys! Thanks for accommodating me.

I go every 8 weeks to get my hair colored with Megan, and she’s wonderful. My hair always looks fabulous when I leave her chair, and Vicki at the front desk is so nice. They also have a nice comfy couch to hang out on when you show up a little early, and there’s usually fresh coffee. I’ve never left there in a bad mood!

I’ve gone to Giovanna’s for my Prom hair (done by Grace) and a cut and color (done by Joanne) and I’ve gone for my bangs several times throughout the year and it’s THE BEST! Best hair cuts I’ve ever gotten. I recommend it to everyone because the staff is super nice and talented. Going on Saturday for a new color :)

Best place in Braintree, and dare I say, on the South Shore to get your hair done! Maria is AMAZING. I’m blonde and super picky about my hair coloring. She gets it right every time :)

I went to this place when I wasnt in the mood to blow dry my own hair. When I walked in the guy at reception was nice he told me they took walk ins and would get me someone. He walked over to a heavy set lady who was bald (not that that’s a bad thing she actually rocked that hair do) and I could tell from the conversation she was pleased to have to serve anyone. She walked over to me and said your looking for a blow dry? no hello no how are you? I said yes and she said well its going to be $ 30. The way she said it was like if I couldnt afford $ 30. I said oh thats perfect. Then she said well its going to be about 5 minutes again trying to convince me thats to long. I should have walked out then but I said maybe she’s having a bad day. I continued to wait when a women named Grace came over. Very friendly and said your looking for a blow dry I can help you. She never told me what happened to other women so I assumes Grace was just going to wash my hair. Grace did my entire do. While Grace was doing my hair I saw the bald lady a few times and each time she looked passed me and never explained what happened. She was all smiles with people and when she looked at me she had a straight face. Other people in the salon also looked at me as if I didnt belong. No one offered me water or asked how i was doing. NO one welcomed me as a first time customer. They made me feel different. Grace did a good job and its unfortunate because I would never go here again! I could tell my background made them uncomfortable. If your a person of Caucasian background please go here but if your not STAY AWAY!!! The place right next door are very friendly people I went there after to check prices and they were so friendly and informative.

Absolutely amazing experience! The salon is decorated with a modern and charming style that makes you feel like you can completely relax. They use top of the line products, which definitely makes your color last a long time.
I cannot say enough good things about Jourdan, she has been coloring and cutting my hair for many years, and I would never go to anyone else. Jourdan is excellent at replicating exactly the look I want or the style I asked for. I always look forward to getting my hair cut and colored! Could not be happier with the service level and hairstyle I received. I always leave the salon feeling great and my hair looks awesome, and it doesn’t cost me a small fortune like other nearby salons.
Love this place and the work Jourdan does – definitely recommend not just the salon but Jourdan to anyone looking for a new place.

I am giving Giovanna’s 5 Stars because I have never been disappointed when I leave there! The place is beautiful and clean and all who work there are so pleasant and friendly, not to mention talented!!!
«Janice» is my hair stylist and she is simply «the best»!!! She is incredibly talented and always comes through for me. I walked in the salon 2 years ago and was so fortunate to get hooked up with Janice! She changed my life! I was so unhappy with my hair when I walked in there and truly thought it would never look good. She transformed my boring, dull color and out of date hair style into a head of hair I’m so happy with now I could cry! She has given me a more modern look with dimensional color that was key to me. My hair color is not just one boring, dull shade anymore. It is dimensional with strands of highlights and lowlights and it looks so natural and beautiful! It is also now shiny and bright, not to mention healthy, and I have never stopped going since. Janice continues to impress me. She is so creative and can think out of the box. She gave me such a beautiful, soft, modern up-​do for my wedding. It was everything I hoped for and more. It was perfect for my elegant yet casual out door wedding. Janice makes me happy every single time I see her. She is a perfectionist!!! She listens carefully to what I want, but she is also someone who is such a talented professional that she helps suggest things that I may not think of too (which I need), but never pressures me! She is so awesome… the sweetest, nicest, most beautiful person (inside and out) you could ever want to meet. I can’t say enough about her. Words cannot describe how happy I am with my hair and overall experience since going to Giovanna’s and meeting Janice and all the wonderful, talented people there. I feel so lucky I fell upon Janice and that she is my stylist as she is the perfect fit for me. I love her so!!!
I also adore Kim, the makeup artist. She is lovely and sweet and does an awesome job. I had her do my make up for my wedding and it was perfection! I got so so many compliments on it that day. She enhanced me and made me feel beautiful without changing my looks completely!!! I would recommend Kim to anyone without hesitation. She is very articulate in her work and I enjoy my time chatting with her too as she is one of the nicest people you could ever meet!
Last but not least, I want to mention a very important person to the place. That is «Vicky,» the Receptionist, who is always so bubbly and patient with all my rescheduling I do. She is a ray of sunshine when you walk in the door. Vicky is lovely and personable and I couldn’t imagine going in there without seeing her and hearing her cheerful voice with that gorgeous English accent of hers! I always enjoy seeing Vicky and chatting with her too!!! She completes the great experience there!!! :)
Mary Kelly-​Harrington

I go to Jourdan R. And she is hands down the best! She does it all! I’ve gone to her for over 5 years now for cut, color, and foils! If you can’t get an appointment with Jourdan book with Megan p.!!

Meh. I’ve been to better places. I saw the review online and decided to give this place a try. Here, the staff is somewhat friendly. As for my haircut, it is alright. But when it comes to price-​wise, it is overpriced in my opinion!

Grace cut and dyed my hair on Sunday, and she did an awesome job.
She gave me great advice on color, and as a result I chose one that I don’t normally do that looks fantastic. The cut she gave me was exactly what I wanted in my head.
Plus, she was kind enough to keep the salon open for an extra half hour to accommodate my schedule.
I will definitely be back. Note that you can’t tip on credit card, though, so bring cash.

When I needed a haircut and my usual salon was completely booked, I stopped into Giovanna’s to see if they had any openings. I saw Grace for a cut and blow dry. She is a good stylist, but I think that she just wasn’t a good fit for me. The cut she gave me, although was an okay cut, was not what I had asked for. For what I had paid for, I was quite unhappy with what I got.

My mom has been going to this salon for years and has never gone anyplace else, nobody does a better job and the quality just can’t be beat. They did all of my prom hairstyles and makeup, and I got complimented on both every single time without fail. They created the hairstyles I wanted, asking questions the whole time and making sure it was exactly how I wanted. Everyone here is so courteous and friendly that I feel like these people are old friends.
They shaved my head for me when I first got diagnosed with cancer and I will never forget how kind, gentle, and truly caring they were to me during that experience, it set the tone for my time as a bald girl and I felt beautiful throughout the whole experience. I love Giovanna’s and they only keep getting better– the new salon looks beautiful. I hope to go here for my wedding hair someday. Don’t trust any other place with my hair :)

Why the negative reviews are pushed below the good ones here in Unilocal???
I just wrote a review and is below another one written 1 year ago!
Anyway, here it is:
It was a last moment decision to have my ends trimmed and my bangs shortened on a Saturday morning coming back from some errants. I had just washed my hair so it would be a quick and inexpensive process, (or so I thought) when I stopped at GIovanna’s
How wrong I was!
The owner thinks that we, her customers, have money to waste in this economy and that’s the only reason we stop there; to unload our un-​needed, easy earned money to her for just touching our head with her magic wand
She took me in, left my bangs long and cut my back hair about ½ inch
Time for the whole process: less than 10 minutes
Price for that: $ 55.00 (!!)
Lesson to learn: NEVER set foot to that place again
The salon owner made a quick 55 bucks but she lost a good customer for ever

I always get the best hair cuts at this place. I moved to Btree about a year ago and asked around to find a place to get my hair done. Giovanna’s was highly recommended so I made an appointment. Every time I go in there I feel like I’m treated well: the ladies are chatty and friendly without being too nosy… and Lisa does a GREAT job on my hair. Although it’s straight and thick, I have a lot of cowlicks and like to keep it short. I have a layered bob that’s tapered high in the back low in the front… hmm like a reverse mullet but not. I get so many compliments on my hair. Thanks ladies!

I had an early appointment at the salon the morning of some Braintree parade. I was not aware of the parade. It was going to be my first appt at the salon. When I went to park in the back, there was a older woman, wearing a Giovanna’s smock. And she told me I couldnt park there. I think she assumed that I was going park for the parade. But she didnt even give me a chance to say I was going to Giovanna’s. As far as I know, that parking lot is not just for Giovanna’s, #1. And #2, she was so rude, i decided to just not show up to my appt.
Do not go to this salon. They should be careful who they speak to with an attitude. It may come back to bite them!

I got my eyebrows done… I think the woman who did them was Kim?
She was great, completely social and talkative, but she didn’t chat my ears off like some people do. I felt very relaxed the whole time and she did a great job. I will definitely be going back.
I used to get my brows done in Boston, it was $ 7 cheaper here which is great, but I wish there was some sort of signage that said Cash Only for tips (why couldn’t I use my debit card?). I only had $ 2 on me, so I really felt like I short changed her.

I’ve been going to Giovannas for several years now and have successfully recruited many girlfriends to the salon.
First, I never do anything «crazy» while I’m there. I’ve dyed my hair once, I barely have layers, and I never go near hot wax. I have a pretty low maintenance ‘do and I’ve never indulged in the other salon services. I’m only there for 30 – 40 minutes, 3 – 4 times a year, and my hairdresser seems to know exactly where the conversation left off everytime.
I made the mistake of dying my own hair. I completely screwed up and needed my hairdresser asap. She was willing to work late on a Monday to accomodate my work schedule.
Additionally, they don’t «push» products on you and I give them a quick ring to book an appointment for the next day. It’s effortless, as a good salon should be.

Nikki cuts my hair and has now for almost 7 years. She does a phenomenal job, I give her a basic idea and let her go to town and it always looks better than I could have ever imagined. Prices can run a little steep, especially if you are getting highlights and a cut. I can say though her work holds up and is worth every penny. Even my cuts grow out nice!
They also get an A+ because they don’t make me make an appointment a month in advance, when I call I can usually get in that day or at the very latest within a week.