Fisher Experience

I was just charged $ 130 for a Cut AND COLOR and an additional $ 140 for a balayage treatment which for those who don’t know is just free hand highlighting. When I asked what the difference was between the Color portion of the first charge and the balayage highlighting… their only answer was «well the first charge is for the darker coloring at the top and the balayage is for the highlighting at the bottom» — either I just got scammed because they ringed me up wrong or that is the most overpriced coloring I’ve ever gotten in my life.
The cut was a trim of the dead ends and my coloring was just to reinforce pretty much what I already have so it wasn’t that durastic. On top of that I received a $ 20 toner (for the coloring but a separate charge of course) and a $ 40 keratase treatment for my dead ends which I wasn’t asked if I wanted even though it was an extra charge.
$ 330 later plus tip. Probably not going back.

Fisher is the best of the best. I have been going there for over 20 years because they provide awesome customer service, do a fabulous job with hair, makeup, and spa services. Everyone welcomes you by name right when you arrive, offers you a drink and to take your coat. The stylists are great, Scarlett has been doing my hair for years and she is the best! Have recommended Fisher to numerous friends who all love it too!

I love coming here! Most of the times I schedule an hour massage. The SPA is super clean and very relaxing. There is a relaxing waiting area where you can sit and have some tea or snacks prior to your session.
Michelle is the best masseuse. She asks where I have tension and adjusts pressure throughout the hour.
The one hour massage is a bit pricey but once in awhile I get an email with a discount. I will keep coming here for the superior service.

I have always heard wonderful things about this salon but never had the chance to actually go here. Until Saturday.
I went to a different salon on Thursday to get my usual highlights and fix my roots. The hairdresser that did my hair (I won’t name any names) turned my hair orange and blue… and let me leave the salon like that. The woman who did my hair said she would try and fix it friday and to come back and see what they could do. When I went back, she just made it worse.
I immediately called the Fisher Experience Friday after I left in a panic asking if they could help me because I had a baby shower on Sunday and could not have blue and orange hair. They booked me for the next day with Lindsey.
The salon itself is extremely calm and professional. They asked me if I needed anything or wanted something to drink or eat. Everyone was so friendly. When Lindsey came over to get me she just seemed so nice and willing to help me. I explained the situation and she said we can absolutely help. She used a treatment in order to get the blue out and it also toned the orange down so much that it was almost like a honey color that actually blended. She suggested to wait about 4 weeks before putting anymore foils on it because I had just had two days of processing on my hair and it was important to keep my hair healthy. She gave me a Keratin treatment which was amazing and made my hair feel so soft and smooth. I told her she had gained a customer for life for helping so much. I am so appreciative that my hair could be fixed and how kind Lindsey was.
Thank you!!!

I’m obsessed with this salon and Laura’s service. She gives THE best head massage and my hair always comes out looking flawless. People often think my hair isn’t colored when in fact it’s highlighted blonde. Love that!
The salon is cute too. They make sure you are comfortable with a glass of wine or a bottle of water and some trail mix. Just love it here!

Always professional and courteous upon setting up appointments and the service is always good!

Great salon experience! Purchased a livingsocial deal for a shampoo, kerastase treatment, and blow dry and loved it! I also got a glaze done. The stylist did an amazing job!

My go to salon for hair styling, manicures and brow waxing! I am greeted with a smile every time and they even offer refreshments. Salon is clean, bright and relaxing. Patti has been my stylist for years and she knows my hair so well, she keeps me coming back every six to eight weeks! Suzanne takes care of my gel manicures and eyebrow waxing. Both ladies make me feel pampered every visit. Looking forward to a pedicure and massage soon! ;)

I have been going to the same stylist, Shawna, for years. I have extremely difficult curly, long, thick hair and at this point I wouldn’t consider trusting any other stylist. At times I do feel like I am in the middle of a fashion show during my appointments but the staff and stylists have always been super friendly. On more then one occasion I have had my last minute appointment request accommodated. It may be a little more pricey then other salons but in this case you really do get what you pay for.
You aren’t able to leave a tip on a credit card, which I forget every time I go, but they do have an ATM on scene.

I just came here the whole time last year for my hair cut. I love the people here and my hair always looks nice after. I have a bang and it grows quickly so they offer to trim my bang for free which is great.
Only problem is the price of my hair dresser keeps going up, and it was original high already. A hair cut ranges from around $ 69 and way up. When I asked, they said because my hair dresser is on demand, that the more people want her, the more expensive they charge. But hello, it is not my fault! just some bucks different is not a big deal, but the thing that they don’t tell me in advance annoys me.
Anyway, they still have one of the best service. They really care about your hair and the quality of your experience.

This salon is amazing! When I walked in, a polite receptionist greeted me, offered me a cold drink, and hung my coat. My stylist, Kayla, was on time, professional, and thoughtful. She asked three simple, but great questions about my hair and listened to my answers. She washed my hair, complete with a head massage, used products that *really* were excellent for my hair, and I walked away with the best haircut I’ve ever had! When you schedule an appointment, ask for Kayla and tell her I sent you!

Laura is the best!
Fisher Experience is my favorite salon in the area. I’ve been coming here for the last year and a half and plan to continue. I have dry, curly, challenging hair and Laura has done an absolutely amazing job of bringing it back to a healthier state. She blows out and flat irons my hair until it’s beautifully straight. Her blowouts last almost a week. She’s also a terrific colorist. Not only is she expert at these two things, but she’s also warm, professional, VERY knowledgeable about products and processes, and gives her best effort every appointment. She takes time with her clients and provides an honest assessment about appropriate treatments, depending on hair type and color. A friend of mine also goes to Laura. She has a totally different color and texture than I do and she is equally happy with Laura’s work.

I’m a big fan of their pedicures, which are wonderful. It’s a very relaxing environment. The parafin treatments and massages are fabulous. Great atmosphere, wonderful staff, but a bit pricey.

Went in with an appointment with Shawna. My hair looks great. Everyone was very attentive and nice. She colored, cut and styled my hair. She also waxed my eyebrows and they look great. Shawna is professional and I am super happy with my hair and brows! Thank you Shawna!

I’ve been going to Fisher for years and I’m very happy with my stylist and her ability to accomodate my cut and color needs, however their prices have almost become prohibitive for me and I’m on the verge of looking for a new salon. It is nearly $ 200 for cut, color and tip although I am usually happy with my hair results.
One other issue worthy of mention, which another reviewer has noted, is that the stylists seem overbooked and often frantically jumping from client to client, leaving you sitting and waiting for her to return to your session. My appointments have run over because of this, and most people are fairly pressed for time and shouldn’t have to wait for their stylist to have time to finish their cut/​color, especially when an appt has been booked months ahead of time. If a client doesn’t ask for multiple stylists tending to her hair, she shouldn’t have to tip in multiples. It sounds nit-​picky, but when you’re paying this much money it does detract from the experience when you feel like you’re getting scraps of your stylists’ time.
Overall I would recommend this salon to those who can afford it, and you can expect top notch creativity and quality from the stylists but don’t necessarily expect to have her attention from start to finish.

I just had my first appointment with Caryn for a cut and style. I was so pleased. She really did an amazing job. She managed to make my unruly hair look better with a blow dryer than I could with a flat iron and curling iron combined. No one has ever managed to do that. She was also very honest and considerate about the different types of colors and products that work for my hair condition.
The staff was very friendly and welcoming. The salon itself is bright and clean, and they carry/​use nice products. I can’t wait for my next visit.

I started going to the Fisher Experience because a hair stylist that I had been to before and love, Kate Hickey, moved there. In general, I have been very pleased. It is pricey, but not much more so than another salon I was going to in the Milton area, and I prefer the Fisher Experience salon much more. The first floor is devoted to hair services, and is quite busy. It’s very bright in there, with a giant skylight. Looking at other reviews, I have had other stylists help out Kate in terms of washing my hair, rinsing it out, applying conditioning treatments, doing the head massage during the shampooing process etc., but no one but Kate has ever applied color, cut my hair or blown it dry and styled it. Kate is great if you’re a curly haired girl. I am a natural redhead whose «redness/​richness» has faded somewhat at 40, and I do a semi-​permanent color now. No one has ever gotten me as close to the color I had naturally at 25 than Kate.
The salon is very professionally run, and they watch the time closely, which is why I think they have an everybody «pitches in» approach. I’ve never waited more than 5 minutes beyond the scheduled appointment time. The entire salon is very clean. Many of the staff are model-​like types, but I think that’s often true in the beauty industry. There are also some quirkier, funkier looking women working there, with some pretty edgy hair cuts and colors that I wish I could pull off.
In any case, I’ve never gotten the sense that anyone is disrespectful or laughing at me, as one reviewer noted, and I am no beauty queen. In particular, I like Jenny at the desk and Laura, a hair stylist. I also love how staff continually ask you through your stay there if you’d like water, or something else to drink.
The lower floor is devoted to spa services.
I’ve had pedicures done there, which have all been excellent, by Michelle, Suzanne, and Nicole. For an eyebrow wax, I do agree with one of the previous reviewers that they tend to be very quick, and there’s not a lot of emphasis on shaping. That said, I am looking for a fairly natural, but clean, look. I have noticed at time missed hairs, but in fairness to the technicians, my eyebrows and eyelashes are basically invisible without makeup… light blonde, so I am not an easy client in that way.
In general, I am very pleased. I wish it was less expensive, but when I walk out the door, I am happy.

I am really surprised by the poor reviews. I have been going to Fisher Experience for about 3 years and have been very happy there.
Scarlett does my hair and I absolutely love her! She knows what I like and what I don’t like and caters her suggestions to that. If I ever want layers, I think I will have to beg her because she knows how bad I am at styling them! I love having a stylist who can be honest with me and joke with me at the same time. I am someone who always changes my hair because I get bored. Scarlett got me to this perfect blonde color with highlights and lowlights and I haven’t changed it for over a year, which is a very big deal for me. I did get purple extensions once and I will probably get red next month but the main color has stayed the same.
My hair is in much better condition since I started going to Fisher a few years ago. I started using the Kerastase products that they have. They are expensive but very worth it if you can afford them. My hair is much lighter now but it seems healthier because of them. If you get the Kerastase salon treatments, make sure to get a card and get it punched.
Christina and Suzanne downstairs in the spa area are amazing. They both do awesome facials and nails and Suzzane does wounderfully relaxing massages. If I did not enjoy talking to her so much I would easily fall asleep during them. Christina knows that I want to get everything out during extractions and does what is needed to achieve that, then rewards me with a great facial massage. They have an excellent loyalty program that saves a lot of money if you enjoy getting 2 — 3 spa services a month. They end up being under $ 50 per service, which is a great price. I took advantage of it for over a year but my schedule changed and I no longer have as much time to pamper myself!
The owner and his wife have always been very nice to me which means a lot to me. His wife always smiles and says hello and he is always pleasant. Scarlett’s chair is next to his and I really enjoy watching him work. He really is a master at his craft. If I did not love Scarlett so much, I would try him!
Ignore the bad reviews and give the place a try. I never trust reviews from people with less than 10 revies anyway. ;-)

Just wanted to update. I don’t do the «trim every 6 wks» thing, but it had been a LONG time since I had anything done. Everyone remembered me and Laura (Benson) was really sweet. I was happy to see familiar faces and get her input on what to do with my hair. I love the head massage during the shampoo and missed it when I didn’t have time to go here. I’m also planning on getting another facial in a few weeks when I find some time. Hopefully they run another Valentine’s special (hint hint).
I saw a sign that they offer the gel shellac manicure now. I need to look into it a little more, but I’ve always wanted to try it because regular polish usually doesn’t make it through the day for me.
Also, just an FYI, they are only able to do a tip on debit or check, so if you are handing them a card, they may ask if you want to put a tip on the charge so they can run it through with the total amount.

I went to the Fisher Experience a few times a few years ago. I got my mom a GC for Mother’s Day for a massage and pedi and she loved it.
We also went there a few times to get our hair did. I only had one stylist when I was there (I can’t remember her name, I think it was Wendy). She was really cool, dropped a lot of knowledge on me regarding what kind of hairstyles I could pull off with my kind of hair (fine, straight) after I had brought in a photo of Ashlee Simpson right after she had her hair dyed black and cut really short and flipped out at the ends with rockin’ side bangs (anyone remember old school Ash hair?) Anyways! She told me I didn’t have that much texture but got it pretty close. My inner teenybopper was elated.
I don’t go to Fisher much anymore, it’s just not a convenient location for me and the service doesn’t blow my mind more than my other two regular hair places (the Coco Aveda salon in Goverment Center and Louis Anthony in Quincy).
Oh, also, worst eyebrow wax ever. I might be in the minority here but it was just terrible (too quick, missed hairs, mishaped) — total waste of $.