Needed an emergency repair at 9AM. Brought the bike in, they started right away, and we were done in 20 minutes. Super nice staff and the repair was not expensive either. Would definitely recommend. (Note I called it inexpensive based on the repair price, not based on their gear. The gear I saw seemed crazy expensive to me, although I hear that’s the way it is these days.)
Karynn T.
Classificação do local: 5 Bozeman, MT
Hands down, Bozeman’s best sports gear shop. There is always a plethora of friendly, helpful, and educated staff to help you make the right decision for your needs and expertise. I have never had a bad experience with Chalet, nor have I ever felt as if a sales associate were pushing me into a high-end product simply for the sake of the sale. These guys will definitely take care of you.
Woody W.
Classificação do local: 5 Colorado Springs, CO
Rented a very nice hard tail mountain bike for the afternoon from here. Ben and the crew were great and gave me a great bike that I rode from 1−7pm and had until 8 if I wasn’t so tired by 7! Will return for my next Bozeman bike ride!
Carla J.
Classificação do local: 4 Salinas, CA
A very nice shop. I came here for a few tubes and a bike lock for my daughter who is starting at MSU. The bike technicians in the back were very knowledgable and friendly, but I can’t give them five stars because of the awful service at the front counter. They almost acted as if it was an inconvenience to take my money! No smiles-almost would be better to have a self-checkout with a mirror-then at least I could give myself a smile! I don’t expect over-the-top gushiness, but just your basic pleasantness would be fine. Also, I had to ask for a bag for my items. Not sure if this is intentional since some places are trying to cut down on bags, but there was no mention of that.
Aaron B.
Classificação do local: 5 Bozeman, MT
My favorite shop in town. We get ski gear here frequently. Staff has always been helpful. I naively thought my kids needed new gear/bigger size skis and they reassured me that they didn’t. I go in thinking I’m gonna drop serious money, and walk out just renting one pair of boots for the season. sweet.
KP H.
Classificação do local: 3 Erie, CO
Good selection, good location and fair prices. The staff however is lacking in basic sales skills. When a customer approaches asking questions around products that are $ 250+ take a few minutes to be interested and show a little enthusiasm. Needless to say this time around I’ll be spending my money elsewhere. Nonchalant attitudes are the biggest reason I would not recommend shopping here.