Town’s Nails & Skin Salon

Read great reviews about Hannah so I made an appointment to have a gel manicure. Place was clean and Hannah was great. She was quick and did a great job with my gel manicure plus it was only $ 25! Will def be back

My sister and I made appointments for today and got seated right when we came in. Our nail techs, Amy and Quynh, were super sweet and patient with us even though I took 10 minutes to choose a color and have stubby nails. We both got gel manis which look great and the cuticle cutting/​nail filing are on point. The salon is pretty clean and has a relaxing environment overall. They have a stamp card (come in 10 times, get a reg mani free) and the gel mani is only $ 25! And the hand massage ahhhh crazy comforting. Definitely making this my go-​to!

Hanna is the Best I always go to her. Very professional does an excellent pink and white Call for an appt she is always busy

I was so excited to finally find a good nail salon. Unfortunately, I must keep searching. I got acrylics done, and they are all lumpy and misshapen. Some are too flat, some Are too thick. He rushed through them so fast. And the gel polish is all clumpy and the tips, when I pointed them out, he said it would be ‘all right’. I love how many techs there were, and the punch card system. Sadly it’s not enough for me to come back. I’ve been charged less for higher quality.

Came here for a color change, so basically a normal manicure minus cutting your cuticles– only $ 7 and it was an awesome job!!! Quick and well done. The woman who did my nails went out of her way to make sure my nails were dry. Def coming back for just color changes ~

I’ve been here twice. It’s fairly clean but the employees are pretty rude. The first time I went here I got a pedicure, good price, decent pedicure. So I decided to go back for a gel manicure. Worst gel manicure I’ve ever gotten. It’s a fair price ($ 25). The woman the did my nails filed them crooked, missed a ton of spots while painting, and my nails were chipped and ruined after one day. Besides the good price, I would not recommend this place.

Kimberly,
She has been doing my waxing for many years. She’s extremely patient and kind.
I would recommend her to anyone. She’s the best!

So sad, a few years ago I used to really like coming here, but my last visit (a week ago) was the worst manicure I have ever had. I didn’t even know a manicure could be so bad.
I came in for a regular, non gel, manicure. My nails are long and I just wanted them cleaned up and painted nicely. I had an older woman who couldn’t be bothered with doing my nails. She was making the motion of filing my nails, but the file never actually touched them. The same thing happened with my cuticles, nothing was actually done, she actually got only a few nails. She wasn’t even looking at my hands when she was doing it.
The shape of my nails is now terrible, some are crooked, some are round and some are square. The polish was so bad, there were bubbles and streaks, it looked like I did my own nails in the dark. I actually went home and re-​did my polish myself and it looks so much better.
I know regular manicures are cheap and quick, but I have never had one where my nails were not even filed or cuticles done, it was such a mess. I won’t be coming back.

I try to stay away from the nail salons on Newbury Street because they usually do a crappy job. This one was no different. My manicure was chipping before I even left this nail salon. Definitely wasn’t happy about going on vacation with a chipped manicure, sigh.

I feel bad writing this because the employees are so friendly, but they did not do a good job on my pedicure or my sister’s manicure. I don’t want anyone looking for a new salon to experience the same frustrations I did. My sister and I were in Boston the day before her prom (which is in Buffalo, NY). I asked for a spa pedicure and my sister asked for a french manicure on acrylic nails.
The nailpolish on my toes looked nice, but it was something I could do myself. I wanted the exfoliation and moisturizing that usually accompany a pedicure, otherwise I wouldn’t pay $ 35 for it. The man doing my pedicure rushed through the process and ended up destroying the soles of my feet. It actually hurt to put on my sandals after. In addition, they look awful and I will need to make an appointment to get a proper spa pedicure.
My sister’s acrylic nails looked very bad by the end. The nails were glued on crooked and the filing was uneven. She tried to explain what she wanted adjusted, but they were unable to fix it. She ended up taking her nails off immediately after the manicure and getting them redone the day of her prom in Buffalo.
I’ve been to many nail salons that charge less and do a much better job. I would definitely never recommend this place to anyone. MiniLuxe is a couple of doors down. It’s a bit more expensive, but it was honestly silly for us to pay anything at Town, especially since we both needed to make subsequent appointments at different salons to fix the damage done at Town’s.

I just had an opportunity to come across Town Nails on my walk on Newbury and immediately fell in love. I don’t think people really understand traditional ‘asian’ nail salons. They’re quick to make you happy and skip a lot of the bullshit; if you’re looking for corporate happy crap, head down to Mini Luxe where they’ll charge you $ 20 extra for your service and deliver the same if not worse experience. (Refer to my Mini Luxe review)
As soon as I walked in during lunch rush, I was greeted and told them I wanted a gel french manicure, I was immediately seated comfortably and Amy started on my nails. She did a fast and amazing job — clean and delicate. I wish everyone was this consistent, I was literally blown away. Her conversations were nice and honest, everyone in there was loud and expressive in their own languages and truthfully it felt like home! I loved it. She was a delight to be around and I look forward to returning the business to her again and again.
This is what these salons are all about, good natured chaos, quality work and honesty. I’d rather have someone be thorough and hurt me to clean my nails or skin rather than be gentle and feel like I got ripped off. Of course this experience isn’t for everyone, some people prefer the gentle pampering and fake smiles through their teeth. I don’t. In this particular instance, I was in a rush, it’s my lunch break, she gave me a quality gel manicure in 35 mins for $ 30; I’d say that is a good break.
It’s a hidden gem on Newbury Street — come in and have a try for yourself.

I cheated on my previous salon because my technician always rushed through my nails whenever there was another customer waiting. At town, you can Get a mani/​pedi combo for only $ 35!!! I personally prefer to go with shellac/​gel though. They have an overwhelming amount of color options for both. Literally too many. I took at least 15 minutes to pick a color because they carry such an enormous variety of styles and brands!!!
I felt very welcomed here which honestly is unusual for me at Vietnamese nail salons. The technicians were all very friendly and talkative and fluent in English. At other salons, I often find myself being ignored or talked over so it felt nice to be treated that way. The space is also large and very open so it feels very relaxing.
The job, including removal of my previous gel nails, took less than an hour. The lady did a perfect job! And the best part was it only cost $ 25!
Bonus – they have a buy 10 get $ 12 off punch card promotion that works at all of their locations (beacon hill and Newbury street)!!! And they’re open late. Their sign says 8PM but they stay open if customers are lingering and around. Double bonus – they offer waxing services at a very fair price. I will definitely be back here a lot !(:

This place is a train wreck. Rude, abusive, and completely disorganized.
I work on Boylston street and came here on my lunch break a month or so ago to get a plain old manicure. It was relatively busy, but they sat me quick and told me it would take about 25 mins to complete the manicure.
The first woman (yeah, I said first) hastily took off my dark green nail polish, but left a decent amount on my nails and my finger tips were green as well. Then she trimmed my nails. But suddenly she jumps up, takes her little supply basket and goes to another client. No explanation. Then an older woman comes over and sits down and says «What do you want?» I asked for a manicure. She looks at my nails and makes a disgusted face and says «What is wrong with your nails!?! Why do they look like that? Why don’t you want a gel manicure?»
I was pretty shocked not only at what she was saying, but the tone she used and the volume to her voice was absurd. Probably one of the most unprofessional people I’ve ever seen. I have had gel and shellac manicures before and I’m used to the nail techs trying to upsell me to a gel mani. Gel destroyed my nails which are already dry and brittle. I also don’t buy into the hype of gel nails. It’s my personal choice not to get them. I told her I don’t want gel because it makes my nails even drier. She was not pleased with me. She kept repeating that I should get gel while she did a horrible job shaping my nails. She then threw her file into her basket before even finishing, leaving my nails haggard and got up and walked away. Again, no explanation.
A third (and thankfully final) woman sat in her place and asked if I was getting a manicure. At this point, I am so pissed off I’m ready to make a scene walk out. I explained that I was trying to get a manicure. She completed my manicure and did a crap job while chatting with the second woman who came back and say right next to her just to talk. I just wanted to get the hell out of this place.
I work in client service and I know what good service is. You’re better off biting your nails down and coloring them in with markers than coming here.

Ok, so Katie at Capitol Grille recommended this place for a mani-​pedi.
Well, this place is great. Nice gals, clean and my nail polish lasted 2 weeks before chipping and this was just a basic, no shellac or whatever. I went here on February 19^th. It was very good. I am so glad I went. And for $ 35, it is a good deal for fancy Boston!

Town’s is my go-​to nail salon when I’m looking for a no-​frills solid experience. I typically do walk-​ins during the day and have never had to wait.
Their mani-​pedi combo for $ 35 is great, and comparable to some other places on Newbury, but I’ll definitely keep coming back here because of their excellent service.
I recently got a mani-​pedi and when drying off made the mistake of trying to put my boots back on before my nails were totally dry– completely smudging both my thumbs! The man who did my nails noticed without me saying anything and came over to fix it right away. I handed him just one thumb to fix assuming I could live with the other, and feeling embarrassed for being so impatient, but he saw that one too– and quickly fixed both for me. It was super appreciated!
Town’s is clean, the staff is kind, and my nails always look great. It isn’t your five star spa, but it’ll get the job done– well!

I came in for a much needed pedicure today. It was not busy at all being it was around 1:30. There is a wide selection of colors and it’s clean. They spend a lot of time on your feet. I was not rushed at all. I always go here even through, I am close to other nail salons on Newbury St.

I have been going here for bikini waxings, pedicures and gel manicures for years. It’s no frills so if you want candles, massages and pampering this place isn’t for you. I decided I was done paying for frills at some point, so I think this place is great. Hannah is wonderful for waxing, but the other ladies are great. gel manicures are $ 25, great price. They have a frequent customer card you can use.

Solid manicure and pedicure, but they had me waiting 45 minutes today, even though I called ahead for an appointment.
They usually make me wait, but never more than 10 minutes. I’m really disappointed.

Here and there I had minor issues with how my nails looked (not perfectly straight, etc). However, I had a guy named Don do my nails and he does them exactly how I like them! He takes the time to make sure my nails come out perfect, rarely have to point anything out. There are one or two employees that I think don’t take the time to really make sure you get you paid for; other than that I think you can go to just about anyone in there and get a great mani/​pedi! Plus the color selection is endless, it usually takes me halfway into my pedicure to figure out what color I want!
I get a regular pedi and gel mani and my gel mani usually lasts a full two weeks without chipping until about day 12 – 14.
If you know you’re coming at a busy time (afternoons once people are out of work or during busy shopping hours) I recommend calling ahead and making an appointment. They take credit cards however tip cannot be included on the card and there is an ATM inside the salon.

I am so grateful to the staff at Town’s Nails. We walked in here on a busy Sunday afternoon with a group of 6 ladies without an appointment after MiniLuxe messed up scheduling our original appointment that was part of a weekend full of bachelorette activities. The staff graciously accommodated the six of us for manis and pedis right away. They had an extensive selection of colors to pick from. During the pedicure, they rubbed warm stones over the bottom of my feet and extensively massaged my feet and lower legs and this was all part of the «regular» pedicure, not part of any upgrades we paid for. The staff members were friendly and very attentive to all of us.
I was very impressed as both my manicure and pedicure have held up with very minimal chipping on my manicure a week later and this was even with flying and traveling with a suitcase and not being particularly careful with my nails. My pedicure still looks just as good as when I walked out of the salon. Best of all, the mani/​pedi combo was just $ 35! They take credit cards for their services; however, like most nail salons, there is no line to include a tip on the credit card receipt, so you have to tip in cash. If you don’t have cash on you, they conveniently have an ATM right in the salon. I wish I lived in Boston because I would definitely take advantage of going back to Town’s Nails.