PS Nails & Spa

It saddens me that I have to write this review after giving this place a solid 5 stars. I will not be returning due to 1. Tham’s departure from PS spa and Nails and 2. Because the women who gave me a full set did a horrible job.
I asked her multiple times to fix my shape and I showed her multiple photos of what I wanted and she just wasn’t understanding. Though the nice young lady at the front checked in a few times and kept asking me if I was happy with my nails (clearly it was written all over my face that I was upset) I felt there was no need to even bother saying anything because the woman would have had to start all over again and I didn’t have the time to wait around.
Not only is my shape wrong but the paint job wasn’t that great either, it hasn’t even been a full week and it’s already chipping.

They started up selling me from when I first sat down, which I didn’t mind much even though the things they offered were way overpriced. During my pedicure, I decided to get gel nails instead of a regular manicure. They had an item listed «dip gel.» It’s not polish; it’s more like acrylic nail extensions, but uses a UV gel. Or at least, it should. They had me pick a special polish color, which I thought was because they needed something that would work with gel. They pulled out a powder and told me it was the dip gel. I was confused but let them continue, thinking this must be a different formula than I was used to. When they didn’t use the UV machine, I knew something was wrong. They pulled out UV Polish, which I soon realized was the only gel in their «dip gel.» I told them I’d rather use the same polish as on my toes. I mean, really, I could accept acrylic instead of gel, but I wouldn’t be tricked into ping more for it, or so I thought.
Not only did they charge me to increased price for «dip gel,» they also charged me 2x the price for french tips. It was almost $ 100, and they didn’t even put a top coat on my toes! AND less than a week later their special «dip gel» started to pull away from my nails!
I’ve NEVER had such a bad job done. I has to super glue them back on so I didn’t lost my nails into the nailbed. I will NEVER return and suggest only getting the most basic services there if any, and keeping a close eye on exactly what they do.
I almost gave 2 stars because the place did seem clean and the people friendly, even though they were cheating me, but the manicurist failed to push back my cuticles and cut my skin with the rotary sander they use to clean up the acrylic. It was unnecessarily painful and probably part of the reason the nails failed so quickly. They may have been good in the past but they are horrible now.

I’m not impressed. $ 55 for a gel mani and pedi and I had to go back a few hours later because the woman had bubbles in my gel which caused them to chip. HOURS later.
I called to make an appointment to fix the chip and I waited 30 minutes to be seen. She painted over the chip, which I should’ve known was not going to work.
Here I am 1 day later and the chip is back. I’m going elsewhere to repaint. Total waste of money.

I was visiting Boston with a friend whose a NECO student on Saturday morning and decided last minute to get my nails done. She recommended this place. Despite the mixed reviews I decided to give them a call around 10:15am and they squeezed me in for a 11am mani pedi. They told me they probably wouldn’t get to me til 11:45 but just to show up anyway. So I walked in around 11 a little annoyed thinking I would have to wait another hour but I was told to pick a color and was offered a massage chair right away!
I had Lien who did an excellent mani and pedi! Despite the fact they were very busy with appts and walk ins, she really took her time working on my tortured toes and dry hands (I work in a hospital so I’m on my feet for almost 10 hours a day and wash my hand a billion times a day!). No cuts or nicks left on this gal, just some well groomed nails. The hot stone massage and paraffin wax included in the $ 35 combo price were an excellent treat! I never opt to purchase any add on services when I get my nails done but maybe I will now haha. It wasn’t just like «here’s a burning hot stone I took out of the microwave and am going to rub on your legs for 10 seconds.» It was a legit leg and foot massage, the kind you get at a professional spa. I’m from Southern California where there are nail salons on every block with competitive prices, so I am no stranger to getting my nails done. But I can honestly say this is one of the best experiences I’ve had getting my nails done!
Excellent work, customer service, and a very cute and clean salon. Great selection of OPI, Essie, and Vinylux colors all organized by their shade which makes a world of difference when you’re trying to find the perfect color. I highly recommend this place and will be back next time I’m in Boston!