MiniLuxe Newbury

I keep calling T.857−362−7444 and no one answers… =/

Came for a pedicure on a Sunday afternoon because a friend gave me a gift card. It’s in a great location, and has a clean and friendly atmosphere. My technician was nice and did a good job. I am satisfied with my pedicure, but also a little underwhelmed. I’m trying to figure out what made this pedicure worth $ 40 when other equivalent salons do just as good of a job for $ 25-​$ 30. I probably wouldn’t come back again unless I had another gift card.

Standard luxury salon. They try to make their customers happy, so I have to give them that. Super nice staff, just not for me.

Terrible experience. My friend and I made appointments to get mani-​pedis together but we could not enjoy the experience as my nail technician raced through my pedicure, forgetting certain steps and had to go back when the other technician reminded her and then moved me to get my manicure done leaving my friend, when the intention was to have a girls night out. My pedicure ended up chipping within a week of getting it done and I had to re-​do it myself while on vacation. Then for the manicure — I got a gel manicure and again this seemed to be a rush. I noticed as she was finishing up that a number of my nails had bubbles and when I asked her to redo them she got frustrated and just put extra polish over them. Even though gel is meant to last for over 2 weeks, it has been just over a week since I got them done and my nails are already starting to chip. I will not be going back.

Really great mani/​pedi experience. The space was very clean, and my tech was clearly skilled. My hands and feet looked beautiful.
Unfortunately, the dual application of their top coat resulted in an unusually thick gel mani. Within five days of my appointment, three of my nails’ lacquer *popped* off in one piece (and I am not a peeler). I get gel manicures regularly, and I have never had this happen before. Maybe it was just a fluke, but after $ 114 (plus tip) spent on the experience, I was a little disappointed.

Ok I only come here for the Brazilian waxing so this review is mostly for that. When I lived in LA, I only did sugaring, which is not available in Boston, so I took some effort to look around and find a waxing place I would like. Miniluxe in the best IMHO. It’s clean to start, all the girls are really nice, hard wax is great (only second to sugar), and they offer discounted touch up pricing if you come on a monthly basis (which most other places don’t have).
The only time I had my nails done here are for Unilocal Elite event. The job is fine but generally probably don’t justify the price in my mind. But again, if you’re looking for a fancier environment than most of the other offering around Newbury, this is the place to be. And well I have seen the sign out recently for mani pedi combo discounts, so I think they’re trying harder to compete.

Came to MiniLuxe for the first time for a special mani /​pedi with my teenage daughter over February vacation week. We were excited to try MiniLuxe because we had heard good reviews, but were sadly disappointed by our experience. We each ordered the MiniLuxe Deluxe Massage Mani/​Pedi at $ 89 each. For starters, the technician who did my daughter’s manicure proceeded to make «suggestions» (which were basically thinly veiled insults) to her as she worked on her nails. Comments such as: «your nails are awfully short, I don’t know if I can work with them» (excuse me?) and «you really should do a better job moisturizing your nail beds.» Wow. My daughter is 13. She has lovely hands and doesn’t bite her nails so I was shocked that this woman would say such things. She made my daughter feel self conscious about her hands and nails which is the exact opposite of what you’d expect from a nail salon. Luckily my daughter graciously shrugged it off, but I was shocked and debated whether to say anything to the manager. I didn’t want to spoil our day together, so decided to shrug it off as well.
Onto the pedicure. Again, my daughter had a bad experience. The technician failed to scrub off ANY dry/​dead skin, callouses, and the like. She literally applied the polish right next to areas that were visibly still rough and dry. I couldn’t believe it! The polish looked nice, but it was like putting lipstick on a pig — dry patches of skin and rough areas went untreated and ignored. Really not what you would expect from the «deluxe» pedi.
As for my service, my manicure looked great when we left the salon, but lasted only 2 days (I opted for standard polish instead of gel). I’ve had standard polish manicures that have lasted 1+ weeks — this was by far the shortest lasting manicure I’ve ever had. The entire layer of polish literally peeled completely off on several nails less than 48 hours later. Really disappointing.
As for the salon itself, it was clean and nice, but cramped with patrons stumbling over coats and bags to move about. They did not offer water or tea, and did not take our coats. MiniLuxe seems disinterested in basic hospitality and the little extras that are standard at other boutique day spas.

Terrible experience. I had an appointment for eyebrow and I had to wait for 30 minutes. When the woman started with the wax was really really hot and burned my eye lids, of course my tears started running out, and she said take a paper towel that is normal, always happens” NO, NOT IS NORMAL… When I got at home all my eye lids are really swollen, and are so painful!

I don’t know what happened to Miniluxe. Got one of the worst manicures in my life. The shape of my nails was diagonal, she did not cut my cuticles, and the paint literally stayed on for les than 24 hours. The paint started to fall completely from my nails in one piece. I did not want to leave a review but I complained in person the next day since i had to go again to get my nails paintes and they did not care about it. You are paying a premium price and expect at least a decent service. Not the case.

I am very particular over my eyebrows and always hesitant to try new places. However, Harpreet Kaur is an eyebrow threading god! She did exactly what I asked for and left them thick yet perfectly shaped. Make sure to ask for her!

I was in Boston for work and came to Miniluxe for a gel manicure. Christina was my nail tech and she did a fantastic job!!! The way she shaped my nails was perfect and I’m very particular about my nails! I couldn’t be happier with the service here and will come back next time I’m in town!

Came here at 12:30 on a Sunday and literally got a apt. 10 minutes before by calling the main receptionist. The service was excellent:
+I was seated right away for my manicure
+Their color selection is all nice and professional; they have all the OPI standard reds and pinks. Sometimes less choice actually IS BETTER.
+The girl who did them was educated and super easy to talk to; she was getting her pharmacy degree at Mass College of Pharmacy and this was just her weekend job. She was really sweet.
+Easy drying system (dryers run for 10 mins so you just need to do 1 cycle)
+you can finally tip on a credit card unlike every other Asian place in Boston
+not too expensive: 20 for a mani is totally reasonable if they do a great job, take you on time, let you tip on the card, and also are not yelling in Vietnamese in front of you to their friends.
A+

First let me say this place is spectacularly clean. They also give you what you pay for. There are no split second massages or 10 minute manicures which is definitely a reason to go.
My overall mani/​pedi experience has been varied. I came in once and the woman who did my pedicure was AMAZING (she has since left the company). I got the deluxe and she really made me feel pampered. I was surprised I didn’t get the same woman for my manicure. The woman who did my manicure was awful. The polish was all over the place and the filing was just wrong. I came in today to try them a second time and had the nicest woman. She was truly sweet and made sure I liked everything. Overall the manicure and pedicure were great except for the fact that the massage (which I paid extra extra for) was literally the worst massage I’ve ever had. I had to tell her twice not to do something because it hurt! I would see this woman again for a mani/​pedi but she DEFINITELY should not be giving the deluxe massages.
It’s hit or miss here but if you can spare the $ 85 for a deluxe mani/​pedi and get the right person, it’s worth it.

Overall great experience. Lady who did my pedicure (Anne?) took the entire time to work on my nails, polish and massage. Great selection of nail polish and explanation of different options upon your arrival. Highly recommend.

In prep for a big trip abroad, I came to MiniLuxe Newbury for the first time for an eyebrow wax, manicure and pedicure. The eyebrow wax was expertly done and speedy too, in a separate back room. It’s hard to find a good brow person, but I will be back to MiniLuxe thanks to that skill! They offer eyebrow threading too, which is a bit odd since it’s done in a big chair in the waiting area.
The massage manicure and pedicure were really expertly done. Can’t say the massage portion was the most expert I’ve ever experienced, but the care in applying the polish was great and the manicure lasted two weeks throughout lugging suitcases and more through international airports. I was impressed! The pedicure is still going strong, 3 weeks later. The technicians were very helpful and nice and I enjoyed the experience.
There is a good selection of nail polishes, which look new and aren’t diluted like some other places. For an up-​charge of $ 10 or so you can use their «premium» polishes like Christian Louboutin (small selection).
I LOVE that there’s no harsh chemical/​nail polish smell here, too!
My only overall critique was that for my late-​evening appointment (7:30 p.m. — weekday) they seemed to be closing up shop already, and it took away from the relaxation seeing trashcans being emptied, large bags of garbage sitting out, stations being shut down, etc. The pedicure area itself also seemed like it had been worn over by the day’s clients and was in need of sprucing up. It wasn’t dirty, but very untidy.
I’d say with any kind of coupon or discount, MiniLuxe is a great deal, but otherwise I can’t figure out what exactly is supposed to be worth the inflated price.

After a terrible first experience, I’m actually happy I gave it another shot. Mia was awesome, and way better than my first visit.
As far as nail salons go, MiniLuxe is by far one of the cleanest places I’ve ever been in. They clearly take pride in that. That is why I chose to give it another chance.
I’ve only had Gel manicures and the second one was great… Done thoroughly and looked exactly as I wanted. They have a huge selection of colors and a number of other services (pedi, waxing, threading I believe as well). I love the online appointment scheduling as well– a huge bonus.
If you are looking for a clean salon, give it a shot!

My biggest pet peeve in manicure places, is when instead of comfy chairs they make you sit on a bench leaning against the wall. It’s supposed to be a relaxing experience and this is not relaxing at all. Also the space is too small (probably why they did the benches instead of individual seats) and you are shoulder to shoulder to the person next to you. The manicure is given while you sit on a folding chair. Part of going to get a mani pedi for me is supposed to be a relaxing spa experience which this wasn’t. Also getting picky the pop music was as loud as I’d want it to be at a bar not at a salon.
When I called to make my appointment they claimed they didn’t have anything available at the time I requested (which was available for an online reservation) so I had to go through the process of opening an account online.
The drying bar is quite dirty, nail clippings, some yellowish sticky stuff and more uncomfortable wooden chairs.
While the place looks cool and the pedicure itself was OK, I paid extra for callus removal which was an absolute joke, gotta do it again myself. The service (which is inconsistent at best, some people get offered beverages and snacks while others don’t) it was not a great experience I’m sure you can find better service and results elsewhere.

I went to MiniLuxe Newbury to use a Gilt Coupon I had for a massage mani/​pedi and brow. I love that this place has online booking. Makes it so easy to book/​cancel/​rebook appointments.
I went on a Saturday in the early afternoon when the place was packed — and even had a few «groups» of women there drinking champagne. Definitely not a quiet and tranquil place to relax! And, unfortunately, my service started 15 minutes late. Fortunately, the manager was able to reassign me to a nail technician who was hyper efficient and did a great job! I was able to still fit in all my services in the allotted time and the massage parts of the mani/​pedi were tremendous!
Overall, great place, run like a machine, but beware of hectic weekends that can be loud and very chaotic!

Love this place. Their manicures are off the charts with details and lasting ability. Also the waxing. Perfectly shaped, minimal ow factor. Serious YES. The price is so worth it when the detail is put into it. I’ve had manicures last 2 weeks with no chipping. HOORAY!!! As for the waxing, she listens to what I have to say and doesn’t over do it. She helps you with the pain factor and sets you at ease. I love this place. It’s worth the once a month stop in.

Hands down– one of the best manicures I’ve ever had! (Although full disclosure– it was free because my friend invited me to a Unilocal elite event there.) The staff was friendly, and whatever oils/​lotions they use smell amazing! I’d love to go back– especially for their eyebrow waxing.

Okay, full disclosure, I’m not really a mani person. There was even that embarrassing Christmas when my sister opened her mani-​appointment gift from my mom and I said «oh thank god that wasn’t for me, I hate manicures!» and then opened my own gift from her and … yeah, it was a mother-​daughters day thing.
But, when I saw the invite for the Unilocal event at MiniLuxe in October, mid-​hellish-​semester, I though anything to get my mind off studying and grading papers would be a nice change.
More than just a nice change, my manicure at MiniLuxe Newbury was genuinely relaxing and refreshing. The hand massage Linsey gave me released all the essay-​writing tension from my palms. I especially liked when she wrapped my hands in two warm towels and let me relax. And today I’ve got these pretty, shiny fingernails so much prettier than I usually keep them.
I notice a lot of reviewers are pointing out how expensive MiniLuxe is, so I guess if what you want is strictly the pretty fingernails, you could go elsewhere cheaper. But, I was really happy with MiniLuxe because I felt as relaxed as if I’d spent a few hours at a spa, and all I did was get a manicure. The space is so bright and pretty and everything is so clean that you really feel pampered. Next time my mom comes to visit I’ll know where to bring her!

Miniluxe comes to my office once a week and I am a huge fan of them. there brand of nail polish is just as great, with awesome fall colors, as top-​name brands out there. Natalie and Nicole who do their offsite are very sweet, attentive, and easy to speak to. Their prices are about 15 – 20 depending on the everyday mani you get.

The hubby got me a giltcity voucher for a deluxe mani/​pedi and brow wax. I was a little hesitant when I first saw the reviews but was pleasantly surprised with my visit. What I loved about the salon was the cleanliness — all the tools are individually packaged and sanitized so you never have to worry about dirty tools.
The deluxe pedicure came with a wonderful foot scrub to exfoliate my legs and a nice massage. I nearly fell asleep because I was so relaxed (or it could be due to the lack of sleep from caring for a newborn).
The deluxe manicure and brow wax were both good but the pedicure was definitely the highlight.
I would definitely come here again and splurge on the pedicure.

Miniluxe is definitely a state-​of-​the-​art nail salon chain in Boston. Miniluxe is clean, ethical and precise. Upon arrival, you’ll notice that this nail salon stands out amongst its rivals on Newbury St from its brightness and store décor. The place is generally spotless. Miniluxe also pays its workers fair wages, so there is so slave labor here. Finally, the nail technicans always do a very meticulous job and never rush through anything. The pedicure I receicved here was gentle but thorough, and my technician went out of her way to make sure I had perfect toes when I left.
Yes, the prices here are higher, but the quality of service justify the higher prices. Also, unclean nail salons can transmit a lot of diseases like foot fungus — very risky! Did I mention that the nail color selection here is basically endless? The receptionists are nice too! I only trust Miniluxe to do my nails in Boston!

I’m sitting here conflicted as to what I’m going to write about my pedicure today. Nothing bad happened but something was just off.
The girl at the front was texting on her phone when I walked in and I stood there a good 10 – 15 seconds before she even noticed I was there. Not professional. I checked in and went to pick out my nail polish from the display. They have a very nice and varied assortment of nail polishes, including different brands. My technician came over and took me to the back to the pedicure area. One disappointment I had was the basin to soak my feet in was only filled like a third of the way and there were no jets! First pedicure ever that didn’t have them. It was basically just a tub with some water. I can do that at home.
One thing to note, this place is SUPER clean. I loved that. All their tools are individually sterilized and they are very thorough when cleaning. I’m really picky when trying a new nail place so it was nice to know they are very good about cleaning. I’m training for a half marathon and honestly wanted the pedicure for the massage part and that is where my experience fell flat. The scrub hurt and the massage was non existent. Bummer. On the bright side my nails are a pretty coral shade now.
Will I come back here? Maybe for a mani. The place is cute and clean, but for less money and a better pedicure I can go to my usual Town Nails down the street

Clean, quick and thorough — this spot does what they do well. I’ve gotten regular and gel manicures here and both ended up great. I’m sure you could find somewhere to do it cheaper but MiniLuxe’s convenience makes it worthwhile when I want to go pro.
I don’t usually get professional manicures but when I want to look particularly polished, this place has been great. The online booking makes it super easy and convenient to make an appointment. It’s Newbury, so if you’re driving be prepared to deal with the parking madness. Otherwise, easy peasy.