Emerson Auto Service

Always friendly and most importantly, always honest and trustworthy. My car has seen a lot of miles and I completely trust these guys to give me a fair price and honest opinion when I need any work done. Service has always been excellent!

Went in this morning to get an inspection sticker. A friend recommended Emerson auto and I now know why. Service was excellent. Fast, efficient and friendly. Like a well oiled machine, I was in and out in a flash and was given service with a smile. No wonder they’re a southie staple!
Thanks so much, Emerson Guys!
Cynthia

After several good experiences here I had a really bad one. I asked them to check my car over thoroughly before I went on a 2000 mile trip with my young daughter. They assured me they had done so, including checking the brake pads. I about 300 miles into the trip I started hearing a bad screeching noise from a back wheel. I called and they said sometimes some little piece of metal on the brake pad got misaligned, and it would rub down and I shouldn’t worry, unless I heard a «grinding» noise. The screeching continued, I called again 500 miles later and was reassured again. Called again on the return trip and they said if my wheel wasn’t hot I shouldn’t worry. It turned out when I got home and went back to my old trusted mechanic that the brake pad was worn almost to nothing. Also, my exhaust system was so rusted it was barely hanging on to the car.
No sure what they «checked» but apparently it wasn’t very thorough.

Emerson Auto Service is honest and fast. I will definitely be using them for all my future car needs
What do you do when you don’t know anything about cars and your car starts to make an awful noise like metal scraping along the ground every time the car moves? COMPLETE MELT DOWN. The screeching, scraping sound was so awful I thought a part of the engine had fallen and was scraping the ground (is that even possible? i have no idea). I live within a few blocks of Emerson and saw the business every day on my drive for work but knew nothing about the business — I called them regardless out of convenience of location since I needed help immediately. I was preparing for the worst. The worst being some massive repair that would hurt the bank account.
I called and they told me to come by and they listened to my car and casually told me it was probably a heat shield and that it was nothing to worry about, a minor repair. Because of street cleaning in Southie on Fridays, they couldn’t do the repair on Friday but they said to bring it by first thing Monday morning. No big deal — I know how big of a hassle street cleaning is. I dropped my car off on Monday morning and within a few hours, I got the call that a rock had somehow gotten into the engine and was bouncing around — $ 20 repair! It was quite obvious how little I knew about cars, they easily could’ve come up with some crazy random repair (which has happened to me before at other places) and charged a ridiculous amount.
I also had them change my oil since my car was already there. A synthetic oil change for $ 65 is an awesome price!

Great auto repair shop. I bring my BMW here for repairs and have always had a good experience here. They are straight forward, easy to make an appointment, quick turnaround, and fair on price. If you’re tired of paying dealership repair prices and want a reliable alternative service, Emerson Auto is your solution.

I have been taking my car to Emerson Auto for 10 yrs (4 different cars) and have always found the owner (Art) to be honest, fast and extremely knowledgeable and competent. A few times I have had the dealership tell me I need work done. When I bring it to Art he will tell me if it actually needs to be done or not. On one of those occasions the Nissan dealer told me I needed 4k worth of work. Art and his guys fixed my car on that occasion for $ 400.
I have also sent my current roommate there (unbeknownst to Art). She is a 27 yr old woman and she had the same experience as I have had over the years. She thought she was going to be on the hook for big money and it turned out to be very minor. This is a very honest garage that will take care of you and is more interested in doing the right thing/​repeat business rather than ripping people off.

Emerson is fantastic — trustworthy, quick, and have never felt overcharged or upsold. Would recommend wholeheartedly!

This auto body shop is such a great convience to have in South Boston. You can call up in the morning and drop your car off., The owner has been working on cars since he was 15 years old. Father and son run the business now. Very reasonable prices, but most of all there is a trust that when you leave your car with them your not going to get ripped off.

Extremely honest and professional. I have been taking my car there for over 7 years and they always do a great job at a better than fair price. They are friendly, reasonable people, who you want to work with. I really can’t say enough good things about them.

These guys are great. I’ve been here a few times ranging from inspection sticker to new brakes to a new transmission fluid line. Yes you have to call in advance to see when they can fit you in, but they are the best in Southie so they are busy — I consider this a hazard of working with any good business. They always have my car finished when they say they will and are careful about the cost. They let me know what they did and why so I understand. They are thorough and they are fair and they are always my first recommendation in Southie.

I never take the time to write reviews but these guys deserve it. I have had to bring my car to them twice just in the past few weeks. I put a hole in my exhaust system bottoming out on a driveway. I dropped it off and when I picked it up the next day the car was fixed for a grand total of $ 85. They also did my inspection sticker while they had it. Then just this week my A/​C stopped blowing cold air. I dropped it off and while they were not able to fix it because it was an electrical issue, they spent time diagnosing it, checking all the connections and fuses to determine the wire to the compressor had to be the issue. Since they don’t do wire work like that, they suggested two places to take it. But when I picked my car up they charged me nothing even though I know they spent a good chuck of time trying to figure out the issue. I think they are honest guys and I will definitely recommend it to anyone.

I needed my emergency break repaired in order to pass inspection. They fixed the break at less than ½ the price another mechanic quoted. I live 2 blocks from this garage which is unbelievably convenient. More importantly they were competent, reasonably priced, and timely! I found a new garage close to home. Yeah!

State inspection sticker within an hour, I’ll be taking my car there every year.

very helpful, friendly, and HONEST. Was told about them by a Southie local and have since recommended them to anyone with a car who lives in the area.

I realized my emissions test sticker had expired when I walked out to my car and found a ticket on it. Ooops! I realized I needed to remedy that situation ASAP or risk another ticket. I quickly turned to my Unilocal App and did a quick search for «car inspection» and there popped up Emerson Auto Service! I gave them a called and was told no appointment was needed, things were on a first come first served basis. I asked if there was any wait, found out there wasn’t, and 5 minutes later found myself pulling up to the shop. I found a parking spot on the street right alongside the shop, parked my car there, and headed in the front door. I am not sure what someone would have to do if a spot wasn’t readily available, which I imagine happens from time to time.
It took a couple of minutes for someone to come to the front desk (they were busy working in the back) but then I was helped and handed over my keys, giving them directions where to find my car.
The waiting area was kind of dirty, but it’s an auto shop, what do you expect? There were also some baby toys sitting on a dirty plastic table which I honestly hope no one’s kids every play with. However, the service was quick and efficient. The guy who did my check even offered to scrape off an old college parking pass I had on the windshield, thanks! My car was brought around front and I was on my way, safe from acquiring another parking ticket, for this violation at least.

I was impressed with Emerson’s, I went to them to get my inspection sticker. They were friendly, quick (20 minutes in and out!), and didn’t overcharge like many other places. I will be going back to them in the future.

Honest, real deal mechanics! I get my car inspected here every year, I blew a fuse in my car and they replaced it and charged me $ 5.yep only 5 bucks! Which is awesome because they obviously didn’t put any labor into changing it and only charged me for the part, which I really appreciated. I’ve recently got real work done there and they did a great job and a quick turn around time.

Outstanding place to get your car repaired. Yes — The building looks like crap and needs a major makeover, but don’t judge a book by its cover. All of the mechanics are very friendly, the work gets done on time, and my repair bills are consistently so low, I honestly struggle to understand how these guys make money. For years, I got raped by a local foreign-​car specialist, but, as long as I’m in Southie, I will bring my car to Art at Emerson and recommend to anyone else who has a car problem to do so as well. I recently needed a full brake replacement. The aforementioned foreign-​car guy quoted me $ 1,650. Art did the work for $ 600, and I haven’t yet crashed into anything from the loss of brakes.

You can trust these guys, reason enough to go there. It can get backed up at times, seems to be a popular neighborhood place, which again if anything is a really good sign. I have found their quotes to be very reasonable and they won’t recommend work just to do so. This is my mechanic of choice in Southie.

Went in for an inspection and they didn’t rip me off.
I did have to wait for a bit, so don’t go there if you are in a rush