The Nolan House B&B

I attempted to reserve two rooms with the Nolan house while vending at a nearby Convention. There are three of us for one room and two for another and they were very unaccommodating when I asked for the Queen bed room for the set of three people. They said they would NEVER let 3 adults SHARE one bed!!! No, we’re not kidding. We were even ok with paying extra for another person to stay in the room, but it wasn’t even an option.
They offered the double room with an extra trundle but then three people would be staying in a smaller room then the 2. But, we were willing to deal.
Things went down hill from there as I was instructed to send a deposit to their Paypal account that included a Fee for using Paypal!
It is is completely against paypal policy to charge a fee for their service, however Nolan House tries to say it’s ok for them do do so because they write on their web page fees are not their responsibility, and its Paypal’s fault for having a fee they have to recoup.
There was also the fact they wanted the balance paid in Cash ONLY on arrival.
As someone that uses Paypal for business there are a few things here that felt wrong.
A legit Business should have sent me an Invoice to pay, You never charge Buyers for using paypal, and Asking for Cash, which would make it possible to leave no paper trail.
Every correspondence I have had with them has been rude and suspicious and we will NOT being doing any business with them ever, and we suggest you take your business elsewhere.

Granted, I stayed at the Nolan House a couple of years ago, but I find myself talking about it often — whenever I’m telling a story about horrific B&B experiences. My BF and I live on different coasts, and he was to arrive a few hours after I did. I got the most unpleasant welcome from Mr. Nolan, who greeted me in his undershirt and slippers and then directed me immediately to his wife for payment. When I explained that my boyfriend (arriving a few hours later) would take care of payment, she was not pleased. She also said that they would not let him in if he arrived after 10pm (and he was not to ring the doorbell). I assured her he would text me and I’d let him in quietly. She also had very strict rules about breakfast. When I explained we would not have breakfast in the morning, she told me she wanted it in writing. Really? I can’t just tell you? Once I was let into the room, I could tell that the Nolans like things to be in writing: there was lots of writing everywhere! «Don’t do this and that» notes were taped to closet doors, mirrors, the bedside table. «Don’t expect us to watch your luggage.» «Don’t hang your towel on the bedpost.» «Don’t remove the hair dryer from the bathroom,» and many more. It was very inhospitable (and kind of funny!). The next morning at 8am (5am my boyfriend’s time), John was banging on the bedroom door telling us we were late for breakfast — even though I had told Mrs. Nolan we did not want breakfast. My BF went downstairs to tell them (again) that we would not be having breakfast, and they told him that they didn’t like my attitude and didn’t want us to stay. I may have raised my eyebrows at how the Nolans treated me, but I’ve never been rude to anyone. I was raised in the South; being rude is just not in my nature. All in all, being asked to leave was a blessing, as we only had to spend one night with all those «don’t» notes, the shabby carpet and the plate of Queen Elizabeth staring at us from the bedside table. The Nolans got their money, and we got as far away from them as possible, so I suppose it’s a story that ends well. But I would never, ever recommend staying at the Nolan House to anyone — and that has everything to do with the nasty Nolans.

This was the most strange experience ever with a place in the hospitality industry. Everything sounded and looked good online, so we went to meet the owners and take a look at this BB for my in-​laws to stay there. I went with my husband, my in-​laws and our 3-​month old daughter, so at least based on first impression, we were not there for any malicious reasons. Well, the owner might as well have slammed the door on our face. We asked if he wouldn’t mind showing us the common area, and he ironically said that we could be anyone and that we should just reserve a room online. Huh? Not even for this, but he was so unpleasant that I would never dream of giving him any of my business. So much for being hospitable.