South Boston Auto & Heavy Truck Repair

These guys are the epitome of a sleazy auto repair shop. «Cash only» when trying to use a credit card and trying to hustle you to make decisions without any detail on what work or parts they will use.
I went here when I was in a jam and needed my car ASAP on a Saturday. The only reason for 2 stars and not 1 is because the work they did seemed to be fine for the simple job asked however it was the biggest headache a car shop has ever given me. Unless you are in need of immediate work done on your vehicle I would check out the other numerous options available in South Boston.

They called at 3pm to let me know my truck was done. Said that if I didn’t pick up by end of business day that I would be charged $ 50 a day to store it. Complete bologna. They also demanded cash and said that they would charge an extra $ 100 for credit card or check. Sounds to me like tax evasion and TERRIBLE treatment of a new customer. Will never use these guys again.

I have purchased the Groupon for their services. Honestly speaking, I think they have done a sloppy job and it took them about 4 – 4.5 hours to have the car ready.
There is nothing for the inspection report and the car interior was not well-​cleaned, mats and seats were not vacuumed or anything at all. (But the control wheels and CD-​player area are good)
I guess you will only get the service you paid for, in this case it was 55 dollar on groupon…
I have to give them the credits of picking/​dropping customer in Redline tho.
Think before you purchase :)

Brought my car there with nothing more than an oil change. Shady.

One star since zero isn’t an option. NESN is running a story about how they have repeatedly dumped snow on their neighbors. LINK
If you watch the story the town knows it is going on but can’t do much other than give them a fine, that they clearly don’t care about. Just another petty a-​hole who figures they can get away with anything. I wouldn’t trust these pinheads to open a tin of beans let alone work on my car.

these are the douches who continue to dump snow on their neighbor’s yards and cars. See

This business owner is shady at best. Neglectful and from what I’ve seen will do anything to save a buck. I parked across the street from his garage in a snow storm, and after being out of town went to go check on the state of my car. I found it under an 8 foot snowbank. I have video of him snow blowing all of the snow from his lot onto my car and two others parked on the road. He has done this several times over the last two weeks and refuses to clean up any of it, just let’s three cars sit under an 8 foot snow bank. This guy should be out of business if this is the way he conducts all of his work!

Gideon is a great mechanic. I brought my lexus to him with battery and alternator issue. He diagnosed it just being an alternator issue on a friday night, ordered the part my car was back to me in a couple days. His rates you cant beat and his work is great!

My car died on the Zakim bridge the week of Christmas and my usual mechanic was on vacation and every other place was closed. Since I live in Southie, I called South Boston Auto to see if they could accommodate. I called on a Monday night after 5pm and the owner, Gideon, said I could drop off my car no problem. He said they would do the diagnostic the next day, but that I had to pay $ 75 up front for that. I thought this was weird since I’ve never paid before anything was done to my car, but since I was supposed to be traveling later in the week, I agreed.
I called the next afternoon because I hadn’t heard back yet (maybe I’m spoiled, but I’m used to getting an estimate within a couple of hours). Again, I spoke to Gideon and we kind of argued over the phone about what time the estimate would be ready. Shortly after this conversation, I heard back from the mechanic, Manh, directly with the estimate– I needed an entirely new clutch :(Manh estimated that it would be ready the day after Christmas, but it was actually ready on Saturday the 26^th.
My two stars are for Manh’s work. He was great to work with directly and so far, my car is in perfect working condition! The missing three stars are for my interactions with Gideon and the overall business itself. Examples of weird business practices– Paying up front for the diagnostic was strange to me. Plus, there are two phone numbers listed for South Boston Auto, but Gideon never answers them with the company name, just ‘hello?’. This family also owns and runs The Original Party Trolley of Boston so the charge for my car being fixed actually shows up under that name. Lastly, there was conflicting information at the shop on whether it was cash only or if they accepted credit cards. Overall, the business did not seem very professionally run. My interactions with Gideon were not enjoyable, but again, Manh was great to work with directly and did a great job on my car.

So I went to this place because I bought a Groupon Deal for it. It took 3 phone calls, 2 vmails and a complaint email to Groupon before I got a call back to book the appointment for 2 weeks out. I had a meeting pop up requiring me to move the appointment later by an hour so I left a vmail asking if this would be a problem. No one ever called me back. I showed up the day of the appointment 40 minutes after the original appointment time. There was only one person there running 2 businesses. He told me he could not take me because they are too busy today. There were 4 trolleys parked in the driveway so they clearly would not have had space for me even if I had been able to make the original time. He told me he wasn’t a manager and he couldn’t help me, He also said and I quote «That’s our number up there (pointed to banner), keep calling and all I can say is that the squeaky wheel gets the oil». I was there with my coworker in a separate car to pick me up so that I could leave it for the 4 hours it was going to take during the work day. I have contacted Groupon for a refund. I will not ever be giving this company my business.

So this may not be fair but buyer beware on the group-​on coupon for Bait& Switch/​misrepresentation of services. This deal was emailed to me and i thought it was too good to be true, but i need a detailing badly. I almost pulled the trigger when I though to myself, lets check the Unilocal reviews to see if this is a real interior/​exterior auto detailing which includes exterior wash/​wax/​buff and interior cleaning/​vacuum/​windows/​shampoo. After reading the horrible reviews I still called up to see what their interpretation of auto detailing was. I spoke to Gideon who told me it was an exterior wash and interior vacuum with windows and wipe-​down. That is not a detail by anyone’s definition, that is a wash and vacuum the you can get at Supershine car wash for $ 20, how does he charge $ 79!!! crazy, lol

I came to South Boston Auto Repair because I bought a LivingSocial Voucher that was supposed to get me the following:
— Detailing
— Oil Change
— 90-​pt inspection
— Wheel alignment
— Tire rotation
all for the magical price of $ 55. Awesome. I call them up and make an appointment for a couple of days later at 11.
I get there at 11 and present my voucher. I said it needs to be printed, the guy there told me. He didn’t but whatever. I don’t have a printer I said. E-​mail it he says. LS has an e-​mail option but it requires the use of my own e-​mail account which I don’t use my phone for — finally he agrees to let me print it out on his computer. So far zero points deducted, ok?
There’s no waiting area and it will be done by 4:40 he says. No problem. One usually gets these kind of deals at the expense of a having to wait forever. Still no points deducted. So I leave and come back at 5:40 and it’s not ready. It’s still all good.
Here’s the part that pisses me off: I hear them hose my car down and they tell me it’s ready. He calls me into the work area where the car is still DRIPPING — because they just hosed it down — and I ask if they did the alignment and tire rotation. Yes everything, he says. He opens the hood and shows me the oil has been changed and tells me to come back he’ll give me a good deal. And BTW he didn’t charge me tax and I can tip the guy «detailing» my car, if I want. The guy «detailing» my car pulls it out. It is still DRIPPING. They never even passed a wet towel over it! 10 minutes later when I’m driving I can see the water stains my wipers left behind the last time it rained!
So, detailing means: hose the car down, wipe the tires (one of them anyway), and spray cherry stuff into the car. Now, would you be 100% confident that they did everything they said they would in my position? I know they didn’t even wash it. What else did they not do? I wasn’t expecting an actual detailing to be honest but a regular wash would have been enough. I definitely expected a DRY car at least.
So, bottom line. If they only changed the oil and rotated the tires, maybe I broke even but probably not. The truth is this shop is SUPER busy working on buses and no one can do a good job under those conditions. So I won’t be going back and I wouldn’t recommend it to my friends.

I bought a livingsocial coupon for an auto detail, oil change, wheel alignment etc. The car looked fine when they finished all services. Two days later I found a puddle underneath the car, and it’s definitely not water! So I brought my car to another autoshop and guess what, I was told the previous person who did my oil change forgot to put the cap on, so when driving there is gas leakage, and it messed up all the engine parts. Most importantly, this is very dangerous since gas is flammable! I called back this place and told them the problem, this Gideon guy start yelling and denied they forgot to put the cap on. Is he assuming that I opened my hood and took the cap off so I would need to spend an extra $ 200 to clean up all this mess?! This place is absolutely ridiculous and very irresponsible! Please NEVER EVER go to this place! I will also think of a way to let him know he caused this problem, he will have to be responsible for it!

Worst place to go! it is a big scam, I went there for a Groupon for oil change, tire rotation, alignment and detail, none of those was done! He tried to sell me synthetic oil at full price not just pay the difference after he got me there to pay $ 75 cash and he will refund the Groupon. I come bak three hours later, the car is siting on the driveway, not clean on the outside, inside poorly cleaned, trash still on the sides (doors), he didn’t vacuum the trunk, one of the tires was low so he didn’t do the alignment or tire rotation, I really doubt he put new oil in the engine and definitely he didn’t change the oil filter because he claims that it is not included in the deal!!!
bottom line don’t think about going there unless u wanna be taken for a foul and robbed

went here cause of this groupon deal. As soon as i got here the guy tried to sell me new breaks and rotors because the ones i had were «worn down and old.» little did he know i had them done a week earlier by a friend of mine who used new parts. this place was suppose to do tire rotation oil chance inside detail and alignment. i know for a fact he didn’t do a tire rotation because the rims on my front tires are nicked up and im not even sure if he changed the oil. this place is so bad im already planning on getting another oil change in a few day after getting my car serviced here. i highly recommend you do not bring your car here.

Lack of professionalism, services were not done completely, car detail was not very good.
I used livingsocial coupon with this place for a car detail, oil change, 90-​point inspection, and an individual four-​wheel computerized alignment with balance and mount. When I picked up the car, all of the windows are open, the top of the car already covered with dust. The interior was ok, but the dashboard wasn’t clean enough, I can still see black smudges after I cleaned it up with wet towel. There were several areas on the body that weren’t cleaned well which I had to scrap them in the end. The maintenance required light was still on and they didn’t know how to turn it off. I didn’t receive anything at the end, like the receipt of the works that have been done to the car, so I’m not sure if all of those things above from oil change to wheel alignment were being done. When I changed my oil at other place, the next oil change usually about another 5k miles, but this one only gives 3k miles, so maybe they use cheaper oil too. I am very disappointed.

I should have trusted the negative reviews on this page. I came across the Groupon NOW deal for Car Wash, Detail, Oil Change, Tire Rotation, and Alignment for $ 55. Looked too good to be true. When I was there, I was told that it was not necessary to use Groupon, and was asked to pay the owner directly. I confirmed with certainty that the detail would include both interior and exterior.
I picked up the car after rain, so I could not quite see the exterior work very well. But I found that the trunk was not touched And the windshield and windows remained dirty. I told them to vacuum the trunk, and they did it. I had to mop clean the windshield and windows myself.
After the exterior dried, I found a lot of dead bug stains and bird droppings remaining on the car, and dusts under the mats. If a car wash was done at all, it was perfunctory. I doubt the exterior was waxed or even polished.
I am very disappointed. I strongly advised anyone not to go.

Purchased a sweet Groupon deal for a car inspection, detailing, and oil change.
The car was like new when I picked it up, sooo clean!
The owner was very friendly and helpful and seemed to only want to do right by the customer. My BMW came out squeaky clean and even was nice enough to get these things and brake work done all in the same day (on a Saturday nonetheless!). The labor rate is very cheap, and the place is in a sketchy location, but besides that, it was definitely a worthwhile trip. I will definitely be coming back in the future.

I bought a groupon for this place at a price that was almost too good to be true. However, I really only needed an alignment and oil change, so the detail and rotation is just icing on the cake. They were very accommodating and willing to drop me off at work after I gave them my car. I asked to change the wiper blades (for a little extra money, not much more than buying it at any autopart store) which was done satisfactorily. I didn’t have a single problem with the service, and the owner was very nice (although quite busy).
I’ll probably come back for service in the future.

This is NOT a good professional establishment! I purchased a deal on
for an interior detailing. I dropped off the car and was told to return in 3 hours. When I returned (after 3.5 hrs), the only thing that had been cleaned were the mats. The cleaning guy was taking a nap and I had to wake him up to ask the status. He insisted everything else had been done besides the exterior wash. NOTHING in the car was cleaned. Plus, one of my brand new car mats was thrown sopping wet on the dirty street and thankfully I happened to notice that before I drove off and could get it back! They kept saying they would finish cleaning. But after an extra hour of waiting and trying to walk them through the steps of cleaning a car, I had to give up and run away from this place.
Do not go here if you are looking for good service. I was extremely disappointed.