Super friendly helpful people. We decided to re-finish our hard wood floors ourselves & Jeff was very encouraging, giving us all the information we needed to do a great job. He advised us on machines, technique, materials, varnish etc. We even rented his buffing /sanding machine from him at a great price for a day. Would definitely recommend working with Jeff & his team — they are professional, kind & actually have time for you & any questions /concerns you have!