If I could give ZERO stars I would. If you have questions about any product don’t even bother asking the workers. They have«no time» «no knowledge» or can’t even contact someone who does. Lowes customer service is 100 times better, save your money and time by just going there.
Lee M.
Classificação do local: 4 Allentown, PA
I usually find the one off things I need here. They have helpful staff, and the store is kept in good repair. The parking lot is a bit dangerous, again not store issue but the people who drive 30+ mph in a retail location. As far as the prices and selection they compare well to other similar companies in the area.
Kathleen M.
Classificação do local: 1 Bethlehem, PA
This is not the first time I have walked out of this store leaving my cart full of purchases behind. Unfriendly and unhelpful employees are the reason. I would prefer to go to Lowes anyway but Home Depot takes PayPal which I like to use as a form of payment. I usually buy from Home Depot online to avoid the terrible service and attitude of these employees. I wanted to have blinds cut to size for me but everyone was too busy or just ignored me. Okay I don’t mind waiting but the surly attitude was all I could take. Do these people even know how to smile or make eye contact? They Actually looked away from me when it was obvious that I needed help. Well I guess they don’t need this woman’s money. The men working here are not nearly as bad as the women. They act as though you know nothing when you ask them a question. Honey, I know how to paint, wallpaper, refinish furniture, do light electric and plumbing and use power tools but sorry I am also blonde and pretty so that means you treat me like crap. Hate this store with a passion.
Candice M.
Classificação do local: 1 Bethlehem, PA
Absolutely terrible management and customer service! The employees lack knowledge in the department assigned. Extremely difficult to even find staff to assist in the departments… that’s even if you find ANY staff at all!!! Two hours into shopping I was finally done an I go to pay only to find there credit card system has been having issues ALL day, well that’s fine, not the cashiers fault BUT she had me swipe my card 3 separate times an push a button in which she stated would show an authorization number an would let the transaction go through. well that didn’t work, I asked to speak to the manager who was absolutely no help at all(looked lost) and told him I’ve been shopping for TWO hours have two carts of merchandise an the cashier had me swipe my card three separate times knowing the machine was down! His response«can you pay with cash?», I would call your bank and make sure it didn’t go though” «I can hold the items». What?! I told him that wasn’t a good enough solution !! I was so frustrated I just left. Take my advice. TERRIBLEEXPERIENCE!! Your better off going to Lowes!
Haley G.
Classificação do local: 3 Bethlehem, PA
I much more prefer Lowe’s, but this visit suited our needs just fine, and the staff was very knowledge about product locations in the store
Frank M.
Classificação do local: 4 San Diego, CA
Map is incorrect. Put the following address into Google Maps 3926 Nazareth Pike #4105 Bethlehem, PA18020 Home Depot is an anchor in «Bethlehem Square»(1988). I have always found it to be the best place in Bethlehem for home maintenance items. For those of you who wish to shop in BS they have: Major Stores (1) Home Depot,(2)Walmart,(3) T.J. Maxx,(4) Giant Food,(5) Goodwill Minor Stores (1) Sportsmans Liquidators,(2) GNC,(3) Main Event,(4) U.S. Nails,(5) K & D Jewelers,(6) GameStop,(7) Tiger Schulman’s Karate Center,(8) Huntington Learning Center,(9) Hallmark,(10) Pearle Vision,(11) Bath & Body Works,(12) Radio Shack, and(13) Wells Fargo Dining (1) Johnny’s Bagel.(2) Eastern Chinese Dim Sum,(3) Frank’s Italian, (4) Subway,(5)Burger King Wine & Spirits Shoppe State liquor and wine store
Christopher C.
Classificação do local: 1 Conshohocken, PA
Absolute worst sales people and customer service in the business. We initially bought a washer and dryer from them and after explaining that we live in an older house with narrow basement access we were told that our dimensions would not be a problem. Of course when it comes time for delivery, the two fine«upstanding gentlemen» would not even take the appliances off the truck when they saw where we needed them to go as they were not going to «break their back» going into such a «f#$@!*^ small area». We immediately go back to the store to question the same sales people as to what we were allowed to buy since what we picked last time was apparently«undeliverable». They go into some song and dance that the company they use for deliveries is a third party outfit and that Home Depot is not responsible for their employees’ actions or language or anything else. So pretty much they just say whatever they want as the sales people without any regard for whether or not the item(s) you buy are deliverable or not. Nice. Well, after about three phone calls to the store to speak with the store manager who was magically never available and eventually initiating a chargeback via our CC we were finally given a refund and then proceeded to buy the same units from Lowe’s without any drama.